Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS customer

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

10,000 reviews
from

External reviews are not included in the AWS star rating for the product.


    Computer Software

Overall a Great CRM for Marketing - It's Obvious Why It's the Industry Standard

  • October 15, 2020
  • Review provided by G2

What do you like best about the product?
Overall it is a powerful tool that includes many of the important features needed when creating marketing campaigns. It allows you to group campaigns and assign resources to it, which automatically assesses the major aspects of your campaign's performance. Also, the tools for assessing your contact list and email health are super helpful.

The knowledgebase and HubSpot Academy are also valuable tools for learning and troubleshooting different methods of executing actions, workflows, sequences, etc. that you may encounter.
What do you dislike about the product?
Though HubSpot has loads of tools for granular tracking of marketing campaign success, I find there are some areas where it is lacking features that come standard in other CRM and email marketing platforms. For example, you can't do an A/B time test for emails through the A/B testing feature - you have to manually split the list and assess the results, which can be time-consuming and troublesome.

Usually, features that are missing have already been suggested by other users so the development team is aware of them. Unfortunately, a lot of these requests are slow-moving and were suggested a few years ago with people still actively suggesting them.
What problems is the product solving and how is that benefiting you?
It is a great all in one tool to create a well-rounded and inclusive marketing strategy. It helps make reporting on the success of both campaigns and marketing efforts in general much easier, allowing marketers to make assessments and adjustments more quickly.
Recommendations to others considering the product:
Consider your options, but HubSpot is the industry standard for a reason.


    Hospital & Health Care

Hubspot Review

  • October 15, 2020
  • Review provided by G2

What do you like best about the product?
I like the variety of tools and reporting capabilities.
What do you dislike about the product?
Trouble connecting Hubspot to our other services such as our ERM.
What problems is the product solving and how is that benefiting you?
Reporting has improved and we're able to see the results of our marketing efforts.


    Josh H.

Incredibly powerful tool

  • October 15, 2020
  • Review provided by G2

What do you like best about the product?
Email campaigns, forms, and website integration, it also works well with workflows and contact lists
What do you dislike about the product?
Email template setup is a bit complicated and CTA limitations to 30 smart groups makes using them in my LOB very challenging.
What problems is the product solving and how is that benefiting you?
Being able to log contacts from multiple channels and communicate directly with our contact base. I also love that marketing emails can be sent from the existing contact owner which makes them feel much more personal than coming from a no-reply email


    Breno A.

Marketing hub is an easy and great way to do everything you need/want by yourself

  • October 15, 2020
  • Review provided by G2

What do you like best about the product?
The Interface is easy to use and usability is one of the best i've seen in Customer Relationship Management tools.
I also like the way workflows are easy to use and to being set up. It's easy and fast to do anything using workflows. The new updates where is now possible to have an event delaying the workflow is soo great.
Account Based Marketing tool is really powerful and it has been helping us a lot to target which companies are key to our business and which are the best leads to involve in a negotiation.
What do you dislike about the product?
The lack of customization of the interface from team to team. I would like to see more ways to interact with cards and personalize the way each team can create a new contact or a new company record (same way we are able to do with the sidebar inside contacts.
I would like to see the same triggers we have in Contacts workflows in Companies workflows
I wish there was way to connect more apps to help us with the forms tool.
What problems is the product solving and how is that benefiting you?
Workflows have helped me solve many problems so far. I have done so many things inside Marketing Hub to help our sales team have less manual work to do.
I also like the way Account based marketing has helped us target the companies we want to focus on.
Marketing analytics has been such a blessing for us. Before we use Hubspot it was such a pain finding a way to have a dashboard showing how effective were our campaigns.
Recommendations to others considering the product:
Go for it. You wont regret at all.
Hubspot has been one of the best companies to hear what their customers need and request. They are doing the right way. Putting the customer on the center of the business and doing everything they can to help us.


    Computer Software

Intuitive to use and does the job

  • October 15, 2020
  • Review provided by G2

What do you like best about the product?
Hubspot is easy to use. It's intuitive and doesn't take long to before you're able to create landing pages, forms, emails, social media posts, or blog articles. Have been using it for 2 years and have enjoyed using it as a tool to promote our products to our target audience and customers. Also good for looking at marketing analytics. The speed of the Support team is also great!
What do you dislike about the product?
There are some bugs which come down to coding issues, but these can be fixed if you can be bothered to log a support ticket each time.
What problems is the product solving and how is that benefiting you?
The ability to quickly build landing pages, emails, blog articles and forms without agency help. Anyone can do it.


    Todd J.

Easy to use and great to have a centralised hub for everything you need!

  • October 15, 2020
  • Review provided by G2

What do you like best about the product?
The fact that everything is in one place, it keeps things simple and the integration with other apps is also very nice. The support from the Hubspot live chat has also been very helpful. It's also great to be using a tool that other teams such as sales are also using.

Being able to post to social media on all of our accounts via the Marketing Hub has also been very useful and time-saving.
What do you dislike about the product?
Some things not being customizable, i.e. within the blog. It would be great for you to embed videos that autoplay within the blog. Also, analytics could be a bit better.

I feel like the SEO side of things could be developed further, to help enrichen the analytics for content.
What problems is the product solving and how is that benefiting you?
The ability to automate marketing functions and see analytics in a centralized place.

We have been able to streamline our marketing efforts, especially on the content creation front. We were as a company not pumping out as much content as we would've liked, but the more we have invested in the Marketing Hub we have found it to be easy and worth doing.

We have also integrated with Slack to better communicate our inbound leads to our team.

Our email marketing was also almost non-existent, however, Hubspot's email marketing tools are super easy to use which has enabled us to pump out more emails.
Recommendations to others considering the product:
Take some of the Hubspot Academy courses to get started.


    Răzvan-Constantin D.

The most efficient and easy to use platform of this kind

  • October 15, 2020
  • Review provided by G2

What do you like best about the product?
I really love how easily i can communicate with all my co-workers and multiple clients at the same time. It is a great help if you want to keep your work organised. Also, I find the reminder alerts extremely useful.
What i love about Hubspot is that it allows my team to synchronize all contacts and business partners.
What do you dislike about the product?
I can't say I dislike any particular thing since it has never let me down.
What problems is the product solving and how is that benefiting you?
My job requires communication with a large variety of customers and Hubspot helps me create a profile for every new potential business partner and keep track of my interactions.
Recommendations to others considering the product:
I would recommend others to choose if they want to be notified on their email address regarding every Hubspot interaction, to avoid double notifications.


    Jasrina A.

Increased productivity and efficiency!

  • October 15, 2020
  • Review provided by G2

What do you like best about the product?
The automation is the best! It reduces manually data entry and copies necessary properties over from company level to contact level. For a small company like ours, it reduces the need for manual data entry. I also love that we're able to trigger tasks and internal emails when a form is submitted.
What do you dislike about the product?
Workflow for deals aren't accessible unless we upgrade our plan which isn't ideal financially wise for a small company.
What problems is the product solving and how is that benefiting you?
Automation and manual data entry.


    Elizabeth L.

Customizable Email Automation

  • October 15, 2020
  • Review provided by G2

What do you like best about the product?
The multiple variations of triggers that can be set-up for email automation as well as the native integrations HubSpot has built over the years.
What do you dislike about the product?
When email goes down sitewide, but it usually resolved quickly. Sometimes the workflows are too complex, so you really need to double-check with someone which Support can help with. Also, good support depends on the individual.
What problems is the product solving and how is that benefiting you?
Using SFDC syncs to upkeep email subscription lists.
Recommendations to others considering the product:
The amount you can build depends on the size of your team. There are many possibilities that can extend beyond one person.


    Higher Education

Streamlined Platform that's User-Friendly and Powerful

  • October 15, 2020
  • Review provided by G2

What do you like best about the product?
The Marketing CRM from HubSpot is one of the most intuitive CRM's I've used, and still offers a lot more functionality than others.
What do you dislike about the product?
There are some reporting limitations that tools like Google Analytics offer that HubSpot does not, but the limitations are not significant enough to consider a different option.
What problems is the product solving and how is that benefiting you?
Being a lot more dynamic from a marketing standpoint, despite having a smaller team.