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    Jamie W.

Hubspot Has Come Along Way!

  • May 11, 2020
  • Review provided by G2

What do you like best about the product?
Hubspot has come leaps in bounds in the last two years in their reporting and analytics. It's powerful to pull up the reports dashboard and feel confident in the numbers that are being shown to the management team.
What do you dislike about the product?
Not a dislike, but they can improve on the email marketing side a bit more. But again it is better than it was two yers ago.
What problems is the product solving and how is that benefiting you?
We use Hubspot has the main CRM and it has been great for Sales and Marketing to track Leads throughout their journey and lay out our own workflows and Hubspot Scoring.
Recommendations to others considering the product:
Give it a try, it can become expensive so make sure you read your contract.


    Bogdan Alexandru B.

Sharp and easy to use.

  • May 07, 2020
  • Review provided by G2

What do you like best about the product?
+ Email Tracking
+ Phone Feature
+ Sales Pipeline
+ Email Template
+ Smooth Interface
+ Productivity Performance
+ Wordpress Plugin
+ In-software Flexibility (customizable fields, apps integration etc)
What do you dislike about the product?
Quote Feature - I would suggest adding more options for this feature
What problems is the product solving and how is that benefiting you?
All of our sales go through with Hubspot. We managed to increase our leads capacity considerably with Hubspot.
Recommendations to others considering the product:
Have an in-depth look into it as it's a powerful tool for online sales and business administration.


    Marketing and Advertising

Feature-Rich, But Very Expensive

  • May 07, 2020
  • Review provided by G2

What do you like best about the product?
The ability to tie into our CRM (also Hubspot), makes following the sales process with timely marketing messages easier than any other tool we've tried.
What do you dislike about the product?
It's incredibly expensive. If you're not using it heavily, it's most likely not worth it. The site builder is also really poorly built.
What problems is the product solving and how is that benefiting you?
We're using it to build and target custom audiences with specific offers throughout our site and in coordination with our sales team.


    Laura F.

Exceeded My Expectations

  • May 06, 2020
  • Review provided by G2

What do you like best about the product?
When I was at a Fortune 500 company that used Marketo I never thought I'd be a Hubspot user. But when I joined another company with Pardot, someone suggested I take a look at Hubspot when the contract expired. To say I was impressed would be an understatement. It's easy to use, looks professional, does everything you need an enterprise tool to do. The reporting and analytics are easy to configure and integrate seamlessly with our website and tech stack.
What do you dislike about the product?
I wish lead scoring was a little easier to operationalize with reporting. I also think limiting the number of dashboards users can create by pricing tiers is unnecessary.
What problems is the product solving and how is that benefiting you?
Email marketing, newsletters and lead capture and scoring. We're able to get more, higher quality emails out to our audience and better manage our lists.
Recommendations to others considering the product:
Give Hubspot a try, you won't be disappointed.


    Information Technology and Services

I like it but needs work still!

  • May 06, 2020
  • Review provided by G2

What do you like best about the product?
I like the tasks, the sequences (how easy they are to make and edit) and the templates!
What do you dislike about the product?
I think that the Sales aspect needs more data. I like when I see my last point of contact with a company / account and the person I am reaching out to .
What problems is the product solving and how is that benefiting you?
I am solving reaching out to many accounts and people at once. I have been able to keep track of how many points of contact I made within a certain time period.
Recommendations to others considering the product:
I said them already


    Medical Devices

FIrst time Hubspot user

  • May 06, 2020
  • Review provided by G2

What do you like best about the product?
Clear easy method to keep accounting of interactions and follow up of contacts and customers
Being able to set up templates and snippets to records and send messages increases efficiency and assures standardization for communications but also lets customization occur when desired.
What do you dislike about the product?
Sometimes the calling feature can be slow to connect, but generally it's just fine
What problems is the product solving and how is that benefiting you?
In the past without Hubspot it was difficult to be systematic and timely with follow ups and hard to know what had been done with/for each contact, but this is very simple now and given the ability to document others in my department can take a call or give a customer assistance and know what has gone on before quickly.
Customers are impressed with the quality of the follow up and we don't waste time with customers who decline to pursue or have interest in our product.


    James S.

Extremely user friendly & easy to navigate. Hands down one of the best CRM platforms out there!

  • May 06, 2020
  • Review provided by G2

What do you like best about the product?
Customization abilities are great/filters - reports - etc.
What do you dislike about the product?
N/A-Truely this is a CRM that I have found no issue with and have been productive on it for years. Keeps getting better and better!
What problems is the product solving and how is that benefiting you?
No problems and all the benefit that a CRM could give a user/company.
Recommendations to others considering the product:
NA


    Floris K.

Fantastic all-in-one Sales & Marketing system for small and medium sized businesses.

  • May 06, 2020
  • Review provided by G2

What do you like best about the product?
All information in one place, easy to use.
What do you dislike about the product?
It's not open source. Not for corporates.
What problems is the product solving and how is that benefiting you?
All data ends up in one place. You are not mapping over information from 5 different sources because Hubspot automatically collects it all. It makes marketing easier and it makes sales faster.

My favorite thing is that the customer support is not only fantastic, but also free. This is a massive +, since specialised support for any other CRM or marketing platform will easily set you back 150 euro's per hour. I think i've easily spent more than 30 hours on the phone with hubspot over the past year and it hassent cost me a cent.
Recommendations to others considering the product:
If you're looking for a system that is simple, has sales and marketing functionalities, and don't need very customized features, Hubspot is your one-stop-shop.


    Sopan A.

HubSpot is My Marketing Copilot.

  • May 05, 2020
  • Review provided by G2

What do you like best about the product?
My company is using HubSpot as the main tool for managing leads, deals and customer information. I find the HubSpot tools for landing pages, blogs, CTAs and forms very intuitive and easy to use. I went through the certification programs and they really helped me understand the methods of modern-day marketing and how to use automation tools efficiently. The reporting tools really let us see if what we're doing is putting us on the path to success or where we might want to adjust our messaging or CTAs. In the past, I found that HubSpot ties pretty seamlessly to Salesforce and it's easy to update and make changes as necessary.
What do you dislike about the product?
Hubspot to Stripe Integration could be improved without a lot of extra programming
Creating workflows can get tricky and confusing.
What problems is the product solving and how is that benefiting you?
Hubspot tech support is knowledgeable and quick to respond and will stay with you until the issue is resolved.
Hubspot keeps the technology up to date with current web and marketing trends.
HubSpot offers a lot of online help resources including training to help you learn.


    Liron M.

I love Hubspot, Best user experience in for an marketing automation Tools.

  • May 05, 2020
  • Review provided by G2

What do you like best about the product?
List and Workflows (helping segmentation)
Integrations
Good CMS
What do you dislike about the product?
No A/B testing for marketing automation emails
Bad Email Deliverability
What problems is the product solving and how is that benefiting you?
Simplify lead journey and demand generation process