Gong
Gong.ioExternal reviews
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Very informative, easy to navigate and pull the necessary learning tools from Gong when needed!
What do you like best about the product?
The statistics tool is very helpful for quick summaries of individual calls, as well as overcall summary stats!
What do you dislike about the product?
I got everything out of Gong that I personally needed in order to benefit from all of the tools given
What problems is the product solving and how is that benefiting you?
Gong helps me go back and review major points that I may have missed on the call because of focusing on holding the conversations, asking the necessary questions, etc. It also has allowed me to learn better ways to objection handles when I had missed certain opportunities to do so on calls.
I am a big fan of Gong!
What do you like best about the product?
That I have the ability to always go back and listen to past calls. It helps me out a lot since by the time i put my notes in at the end of the day, i dont always remember every part of the call.
What do you dislike about the product?
That is signs out way to often. I am constantly needing to resign in and it does not remember on the computer.
What problems is the product solving and how is that benefiting you?
keeping track of my calls and activity with a vendor
Recommendations to others considering the product:
its a great tool and very user friendly.
Good technology but having it on by default might scare clients a bit
What do you like best about the product?
Having a record of conversations to go back to
What do you dislike about the product?
Scaring clients by automatically recording everything
What problems is the product solving and how is that benefiting you?
Not having a record of what was agreed to verbally
Obvious Sales Tech to Have
What do you like best about the product?
This tool is incredible to learn from common mistakes and helps you understand trends, while improving sales tactics.
What do you dislike about the product?
The calls tend to take a bit to load in when you need information to log into your
What problems is the product solving and how is that benefiting you?
Coaching, conversation intelligence
Recommendations to others considering the product:
I wish my team used it more. Really breaks down the differences between a good sales call and a bad one.
Never miss a beat, or an important detail on a client call...
What do you like best about the product?
The recording feature has saved me so many times. If I don't have the opportunity to take notes or a colleague misses a call and needs to go back and take a listen, the gong recordings are always there at the tip of our fingers.
What do you dislike about the product?
Sometimes the recorder mysteriously does not add.
What problems is the product solving and how is that benefiting you?
I am able to grasp more details and save time by recording trainings with clients. Rather than answering questions after the fact, I can send them the recording so they can go back and listen again for the answer.
Gong makes value prop pitch much more concise and to the point
What do you like best about the product?
Being able to review sales calls I have has been super helpful. It's also great to have the ability to listen to calls from other partners in my organization.
What do you dislike about the product?
Seeing myself fumble over a sales pitch.
What problems is the product solving and how is that benefiting you?
Making my sales pitch more clear and to the point. I realized that I can cut out a lot of the fluff I sometimes fall into presenting.
Recommendations to others considering the product:
Gong is a great user-friendly asset your team should be using to improve your sales process.
Great tool
What do you like best about the product?
Being in a high volume sales role it’s so helpful to have this tool to go back and use to review calls, see action items, get recommendations and feedback, as well as compare statistics with other team members.
What do you dislike about the product?
There isn’t much I have found that I dislike about Gong yet.
What problems is the product solving and how is that benefiting you?
Helped me with organization and sales coaching
Gong is a great Assistant!
What do you like best about the product?
The best thing about using Gong is that I can focus on my client conversations without worrying about taking diligent notes. Is also organizes the notes for me, and then allows me to listen back at a 2 or 3X multiplier to review my calls efficiently. They are also always improving the platform with new features and AI abilities. Great tool!
What do you dislike about the product?
Nothing much other than a call not recording a few times.
What problems is the product solving and how is that benefiting you?
In addition to the above, Gong allows me to share calls and Solution demos with my clients. And I can easily cut out the beginning and end parts that they don't need to see again.
Gong is awesome...
What do you like best about the product?
Ability to record calls and go back to listen to them throughout the sales cycle - hugely beneficial!
What do you dislike about the product?
I dislike the settings that you have to put in place to tell Gong when to record, etc. - sometimes it's goofy
What problems is the product solving and how is that benefiting you?
Mostly in our sales cycles to review calls for training but also as a way to take "notes"
Recommendations to others considering the product:
Get Gong for sales cycles - it is extremely helpful
Helping in building my sales foundation.
What do you like best about the product?
The user interface is very intuitive. This allows me to quickly find my calls and other calls to review. As I aspire to be an AE, I can review our sales team calls and "study the game tape"
What do you dislike about the product?
The transcripts can be error-filled. This leads to having to listen to the call instead of jumping to specific sections based on word choice.
What problems is the product solving and how is that benefiting you?
Its making me better at sales. By having the accountability of knowing everyone at my company can review my calls. Additionally allows me to review call of the top performers and find areas to improve.
Recommendations to others considering the product:
Review your call stats. The data allows you to understand your trends and potential weaknesses.
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