Gong
Gong.ioExternal reviews
6,509 reviews
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I never have to take notes on external calls anymore!
What do you like best about the product?
Gong helps me stay organized. I can watch previous calls, it gives a great summary, and shows a breakdown of how balanced the call was. I like that it gives me highlights and next steps. I use Gong multiple times a week
What do you dislike about the product?
sometimes the calls aren't mapped to the right accounts which can make them hard to find
What problems is the product solving and how is that benefiting you?
Gong helps me stay more focused on calls - I don't have to take notes so I can be fully present
Amazing product
What do you like best about the product?
I love the transctipt calls, UI and UX of the website is amazing!
The iphone application is great also
The iphone application is great also
What do you dislike about the product?
I dislike how hard it is to find your personal calls. Would love to be able to use filters to look for my calls
What problems is the product solving and how is that benefiting you?
train to overcome objectives
get insights into calls to know how to improve next time
get insights into calls to know how to improve next time
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What do you like best about the product?
Easy to use
Number of features
Customer support
Number of features
Customer support
What do you dislike about the product?
It takes time to load, we need it offline
What problems is the product solving and how is that benefiting you?
Easy to use, understand things
wonderful exp
What do you like best about the product?
transcript i get to see when i am unable to catch a sentence
What do you dislike about the product?
alittle guide or tour to understand how Gong works ..
What problems is the product solving and how is that benefiting you?
we got to her the call and rectify the errors on another call and improve ourselve in cx management
Excellent
What do you like best about the product?
allows us to review our calls, Interphase is easy to use
What do you dislike about the product?
doesn't allow permission to review most of the other calls
What problems is the product solving and how is that benefiting you?
helping us to understan our performance as the call are recorded and saved
Excellent
What do you like best about the product?
Interface is easy to use. Allows us to review our calls.
What do you dislike about the product?
Doesn't allow permission to review most of the other calls.
What problems is the product solving and how is that benefiting you?
Help us recording the calls.
A meeting recording tool that is falling behind competitors
What do you like best about the product?
Since my last review of Gong, that have not released any ground breaking features, hence why we are transitioning to ZoomInfo's Chorus platform.
What do you dislike about the product?
Tools like ZoomInfo, Apollo, and even Salesforce are quickly catching up to what Gong offers while delivering far more functionality. That is why we decided to move off Gong.
With ZoomInfo, we can enrich account and contact data, send emails, make calls, record those calls, and receive sales signals for our strategic accounts, all in one platform. ZoomInfo’s Chorus does everything Gong does and more.
Gong is falling behind. If all you need is a tool for call recording and analysis, Gong can work. But if you are like most GTM teams that need a broader revenue platform beyond just call intelligence, solutions like ZoomInfo or Apollo are stronger choices.
With ZoomInfo, we can enrich account and contact data, send emails, make calls, record those calls, and receive sales signals for our strategic accounts, all in one platform. ZoomInfo’s Chorus does everything Gong does and more.
Gong is falling behind. If all you need is a tool for call recording and analysis, Gong can work. But if you are like most GTM teams that need a broader revenue platform beyond just call intelligence, solutions like ZoomInfo or Apollo are stronger choices.
What problems is the product solving and how is that benefiting you?
We can easily manage and analyze data from multiple sources all in one area that is very easy to digest. We leverage Salesforce and our data flow bidirectionally so since many think Gong is easier to use, we can fill out the correct field all in Gong and it will populate in Salesforce.
All in all, we can make quick decisions based on the data we have configured in Gong.
All in all, we can make quick decisions based on the data we have configured in Gong.
The best
What do you like best about the product?
- Its easy to use and it has good quality
What do you dislike about the product?
- takes longtime to load and noise in the bg
What problems is the product solving and how is that benefiting you?
It helps us to listen my calls and I caneasily focus on where to concentrate
Gong Review
What do you like best about the product?
Ease of implementation and ease of use. There are many features and best customer service. I will surely recommend the the frequency of Use and and all the number of features.
What do you dislike about the product?
There is nothing to dislike in Gong. You will like every feature because it is user friendly
What problems is the product solving and how is that benefiting you?
Inconsistent Sales Calls. Gong addresses the issue of variability in sales call quality by providing standardized data and insights that can be used to improve consistency across all interactions.
Slow Sales Onboarding.
Low Sales Conversion.
Guesswork in Sales Calls.
Slow Sales Onboarding.
Low Sales Conversion.
Guesswork in Sales Calls.
It has better ways to improve you by giving the scores
What do you like best about the product?
It has statistics which gives you scores
What do you dislike about the product?
there is nothing that I dislike as of now
What problems is the product solving and how is that benefiting you?
talk ratio
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