Gong
Gong.ioExternal reviews
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Great AI features!
What do you like best about the product?
AI summarization feature supporting followup emails. Helps to structure and really helps to focus on the conversation instead of making notes.
What do you dislike about the product?
No ability to record externally hosted meetings. Would be good to listen in somehow to record external meetings as well.
What problems is the product solving and how is that benefiting you?
It solves me to really listen to the customer instead of making notes. Better listing is better discoveries and better discoveries is more qualified pipeline. We all know what that means
A must have for revenue teams
What do you like best about the product?
Being able to coach myself based on feedback related to talk ratio and patience, also the ability to review transcripts and pull direct quotes for presentations. I also love the new follow-up email generator.
What do you dislike about the product?
Sometimes it takes a bi of time for the call to upload, but not a huge issue.
What problems is the product solving and how is that benefiting you?
Helps us with sales coaching and deal updates.
Gong - My experience at a user at PitchBook
What do you like best about the product?
- Recoreded calls to evaluate the call, how you spoke & next steps.
- How easily is sync with Salesforce
- Every Quarter there is a new feature
- Support is always there
- How easily is sync with Salesforce
- Every Quarter there is a new feature
- Support is always there
What do you dislike about the product?
- Hard to say anything i dislike, please keep up the good work.
What problems is the product solving and how is that benefiting you?
- Identifying next steps
- Identifying custom pain points
- Rememebering things I mention myself
- Identifying custom pain points
- Rememebering things I mention myself
best tool corporate business
What do you like best about the product?
better evaluation and ease of implementation and best customer support and ease to use
What do you dislike about the product?
Nothing as of now good to gohead &better
What problems is the product solving and how is that benefiting you?
call review and better analysis
Amazing, supremely straightforward and useful product
What do you like best about the product?
I like how it is so well product-managed that it's very easy to use without referring to documentation constantly. It seems like it was designed by a group that actually uses it and gets clear business value out of it. Gong easily adds itself to meetings (most of the time - and the support team helps quickly when it doesn't work well).
What do you dislike about the product?
There's not much to dislike! The few issues we've had (small data issues, integration issues, etc.) have been fixed quickly by the support team.
What problems is the product solving and how is that benefiting you?
We're using Gong to solve the issue of people not being able to attend or review manually all calls they want to.
Good tool to review call
What do you like best about the product?
Can find any calls and listen to them if incase of confusion or misunderstanding
What do you dislike about the product?
Sometimes, it is difficult to track the call.
What problems is the product solving and how is that benefiting you?
If we talk about something and if there is miscommunication b/w seller and adv, we can go through the call to confirm the following concerns
Good tool to review call and improve the quality of the call
What do you like best about the product?
Automated stats and review and suggetions to improve the talk time
What do you dislike about the product?
the time it takes to get the recording to listen
What problems is the product solving and how is that benefiting you?
improve my communication skills
Hear everything that went on a call if you don't remember with captions.
What do you like best about the product?
Easy to use, provides subtitles/captions
What do you dislike about the product?
Nothing really, everything is good, could make the option easy to navigate but that's it.
What problems is the product solving and how is that benefiting you?
If I forget anything that happened on the call I can listen to it again or read the captions and get everything back in place.
It's very user friendly
What do you like best about the product?
Easy to navigate and understand, has recording almost instantly, there are alot of features present.
What do you dislike about the product?
I don't think there's anything to dislike about.
What problems is the product solving and how is that benefiting you?
I don't there's anything as such
My Gong Experience
What do you like best about the product?
that it takes care of logging, and saves lots of time for me.
What do you dislike about the product?
that sometime i dont get to check my call history, that can be frustating at times
What problems is the product solving and how is that benefiting you?
I have to cold call my advertisers on day to day basics, this is where gong comes in place it takes care of logging in for me. Also i have the flexibity of dialing any country code without any hassel
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