Navattic
NavatticReviews from AWS customer
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Intuitive Demo Customization for Non-Technical Sales Users
What do you like best about the product?
As a non-technical user and more of a sales representative, I find it intuitive enough to customize existing demos for more prospects.
What do you dislike about the product?
Every now and then, I can’t undo an action.
What problems is the product solving and how is that benefiting you?
As a sales representative who needs to demo a specific platform to many different prospects, the ability to rebrand it with customizable logos, colors, and language helps me move faster than if I had to rely solely on product and sales engineering.
Easy to Adopt, Always Improving, and Backed by a Responsive Team
What do you like best about the product?
What sets Navattic apart is how they listen. The platform is incredibly easy to adopt, but they consistently roll out updates that prove they understand where the market is going. Whenever we need help, their team is right there with us.
What do you dislike about the product?
There’s a bit of a learning curve at the beginning.
What problems is the product solving and how is that benefiting you?
They improve the user experience and help bring in leads who are already eager to use our product.
A Game-Changer for Polished Product Demos and Seamless Tours
What do you like best about the product?
Navattic has been a gamechanger for creating polished product demos for our marketing website, for customer education, and for our sales team to use. The creation flow is seamless and easy to use (especially with recent product improvements), and we've heard feedback more than once that people think they're actually using our product when they take a Navattic tour!
What do you dislike about the product?
Nothing I can think of - I know there are more features that I could be leveraging, but for our purposes it is checking all the boxes.
What problems is the product solving and how is that benefiting you?
We are using Navattic across multiple use cases, including on our marketing website for showcasing our platform and features, in the sales cycle to give prospects an easy way to experience our tools, and in customer education flows inside our own product to guide customers through a particular process.
Very Easy to Use
What do you like best about the product?
Navattic makes it very easy to create interactive product demos without heavy engineering support. The interface is intuitive, and the ability to guide users through key product workflows helps communicate product value effectively. It’s especially useful for sales and marketing teams looking to showcase complex features in a simple, self-serve format.
What do you dislike about the product?
An option to set custom dimensions while selecting elements for tooltips or modals would be useful. The current auto-selection makes it difficult to control the exact size.
What problems is the product solving and how is that benefiting you?
Navattic solves the problem of showcasing complex products to prospects without requiring live demos every time. It allows interactive, self-guided product demos to be created without engineering effort, making it easier to communicate product value early in the buyer journey.
Easy, Real-Environment Product Demos Made Simple
What do you like best about the product?
It is an easy way to create a product demo using real product environment.
What do you dislike about the product?
I feel it can be quite tricky to understand the whole structure (captions, etc.) but it's easy to get onboarded.
What problems is the product solving and how is that benefiting you?
Show new products to our customer avoiding them to read a pitch deck or seeing a video.
Easy to Use, Agentic Features Help Us Create Product Walkthroughs in Minutes
What do you like best about the product?
The system is easy to use, especially with the rollout of their agentic features in the last few months. Our team can go from idea to implementation in minutes. We went from having 1-2 product videos on our website that were quickly stale to having 10+ product walkthroughs that explore diverse customer needs and aspects of our product, and are easy to update as new product developments are pushed to production.
Customer support has been friendly and quick to respond when needed, which has been rare. It was simple within the product to set-up integrations with other elements of our tech stack so that Sales is aware of prospects exploring specific walkthroughs.
Customer support has been friendly and quick to respond when needed, which has been rare. It was simple within the product to set-up integrations with other elements of our tech stack so that Sales is aware of prospects exploring specific walkthroughs.
What do you dislike about the product?
The mobile experiences with these types of products can be difficult due to screen size limitations. Navattic does a great job at offering a swipe file sort of option for the mobile experience. This is less a dislike of Navattic and more just a constraint of self-guided product walkthroughs in general.
What problems is the product solving and how is that benefiting you?
Navattic allows our team to quickly generate new high quality marketing assets that provide our prospects an in-depth look at key product features. While product demonstration videos can be high value assets, they time and resource intensive and quickly stale. Navattic solves for these problems and gives the prospect even more agency over how they explore the walkthrough.
They also provide intent data with their integrations to Salesforce, Hubspot and Slack. Sales can easily be alerted if a prospect is exploring a walkthrough and the data can pushed to your CRM or MAP.
They also provide intent data with their integrations to Salesforce, Hubspot and Slack. Sales can easily be alerted if a prospect is exploring a walkthrough and the data can pushed to your CRM or MAP.
Navattic Makes It Easy for Visitors to Experience Your Product’s Value
What do you like best about the product?
Navattic is the smoothest platform for allowing website visitors to peak behind your product curtain and get a real sense of the value you provide. This is especially true for complicated or detailed software products. And anytime you hit an issue, their customer success team is extremely responsive and can often get you to the other side within the same day.
What do you dislike about the product?
They are constantly improving the tour building experience, so often times any friction points in the building process are resolved within a matter of weeks.
What problems is the product solving and how is that benefiting you?
Showcasing our analytics product in an intuitive and customized way without overwhelm.
Eliminated High-Effort Demos and Training with Navattic
What do you like best about the product?
Navattic has eliminated so many of our high effort marketing activities, like video creation and powerpoints. We can now efficiently showcase new functionality, train new users, and boost internal enablement quickly.
What do you dislike about the product?
I'd love to see new interactive activities baked into the tours. Navattic updates then product frequently, so I trust these will come soon.
What problems is the product solving and how is that benefiting you?
We were spending a ton of time creating video clips for our customers and prospects. Navattic has eliminated that need and has empowered us to move faster.
Flexible, Self-Paced Reviews that Enable Your Sales Process
What do you like best about the product?
As an admin, it is super easy to use, and whenever we have had a question that isn't on their FAQ section, support have always been quick to respond.
We love that it empowers prospects to review the software on their time, at their pace. We have also used it in a training capacity internally. The offline and preview downloads are also extremely helpful in our line of business.
We love that it empowers prospects to review the software on their time, at their pace. We have also used it in a training capacity internally. The offline and preview downloads are also extremely helpful in our line of business.
What do you dislike about the product?
There truly hasn't been anything we have found that we dislike.
What problems is the product solving and how is that benefiting you?
Navattic has come into play when we have prospects who don't want to book a demo, but they still want to see the software. It's the compromise. I love that we can directly track attribution in HubSpot. It's also helping us deploy software training to our customers.
Saves Time with Easy Interactive Demos
What do you like best about the product?
I use Navattic to build interactive demos and training resources, which are excellent for showcasing our tool and training our customers. I love how easy it is to use, which saves me time and allows me to focus on other projects. The tool looks great, enhancing the quality of what we present to prospects and customers. Plus, everyone I worked with during the onboarding process was very helpful, making the setup very easy.
What do you dislike about the product?
I've run into some minor issues with certain elements of our platform not being recognized in the Navattic builder, which gives us trouble implementing certain triggers and things like that. I haven't reached out to support yet about this, so it may be an easy fix.
What problems is the product solving and how is that benefiting you?
Navattic lets people interact with our tool risk-free before they buy, saving my team from extra work. It's easy to use, saving me time and allowing me to focus on other projects while creating quality resources.
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