Navattic
NavatticReviews from AWS customer
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A Sales Game Changer Backed by an Incredible Team
What do you like best about the product?
The tool is very user friendly and constantly evolving, and the team at Navattic is incredibly responsive, helpful, and forward thinking.
What do you dislike about the product?
Less of a Navattic issue, and more of an upkeep issue, but when you create a lot of content it can be a bit daunting to keep it up to date when you have quickly evolving products/offerings. Navattic is consistently making various updates to help with this, and I imagine it's a concern with any demo automation platform.
What problems is the product solving and how is that benefiting you?
At Simfoni, we use Navattic primarily to keep prospects engaged throughout the sales cycle. It’s been a great way to keep the product and the specific features and workflows they’re most interested in top of mind, even when they haven’t just seen a live demo. It also creates a different style of engagement, giving prospects a chance to feel like they’re getting their hands in the tool and exploring it for themselves.
Solid tool for embedding interactive product demos into technical documentation
What do you like best about the product?
The authoring experience is surprisingly straightforward. I used Navattic to build interactive demos for our relaunched product academy. The end result looks and feels like a user is actually inside our product, while still being able to click around and test things in a non-destructive environment. I also appreciated the range of editing tools, which made it much easier to create a demo compared with the video content I was used to producing. Customer support is top-notch, and they are always there to answer questions or provide solutions.
What do you dislike about the product?
The initial setup can take a little time, especially if you’re trying to capture complex, multi-step workflows with lots of different UI states. This is all part of any project planning, but I found that you really have to be intentional about planning the capture flow upfront to make things smooth.
What problems is the product solving and how is that benefiting you?
We needed a way for users to learn by doing, without having to stand up and maintain a separate sandbox environment. Before Navattic, our training was video-only. That worked well for some people, but it didn’t really support hands-on learners. Navattic gave us a way to embed guided, non-destructive demos directly into our docs alongside the video content, so users can actually interact with the product as part of their learning path.
Easy to Use, Strong Feature Set Across the Business
What do you like best about the product?
Really easy to use tool that doesn't take a huge amount of training to get going. Strong feature set that has a lot of key use cases across our business both internally and externally. Great professional services support from the Navattic team, including not just making fixes, but showing how to fix these in the future.
What do you dislike about the product?
Some slight issues with navigation to find the right tools when working through a demo, but this is minor and is due to being new.
What problems is the product solving and how is that benefiting you?
Lots of key areas that we are solving for both internal and external enablement for our own product and driving consideration of our product.
Affordable Pricing, New UI is Complicated and Customer Support is Limited
What do you like best about the product?
I used to like how simple it was - but with their recent release, they have greatly over complicated the setup and didn't provide much training on the new UI. We are left scrambling to figure out where things went.
I do like their pricing model. It's very inexpensive.
I do like their pricing model. It's very inexpensive.
What do you dislike about the product?
Their new UI is difficult to use. They have poor support hours (only 9AM-5PM EST) and you have to schedule time with people to get help. There is no support line.
What problems is the product solving and how is that benefiting you?
It is accelerating time to demo, giving buyers a personalized experience and for many of our products we're able to sell them without a formal pre-sales demo, we can just use Navattic tours.
Effortless Walkthroughs with an Easy-to-Use Experience
What do you like best about the product?
It's ease of use for walkthroughs!! It's so handy for customers to get an overview of our platform without committing to talking to someone in sales.
What do you dislike about the product?
We've got a few clicks on our website to sign up so it's tricky to show the whole onboarding flow (without it looking messy)
What problems is the product solving and how is that benefiting you?
Customer demo's being super easy and potential leads getting 'access' to the platform to see how it will work for them.
Navattic Makes Training Anxiety-Free with Interactive Click-Throughs
What do you like best about the product?
I've used Navattic across 2 different organisations and actually brought it over to my current organisation. The click through process empowers our software users to experience the platform without the anxiety of utilising real customer data. It is a no brainer training tool and removes said anxiety of operating in live environments.
What do you dislike about the product?
It is not a Navattic problem but the limitations of HubSpot knowledgebase platform makes the embedding of the Navattics not as user friendly as I would like.
What problems is the product solving and how is that benefiting you?
Removing the human labour of training users in the platform and catering to the learners that are doers and not watchers.
Navattic Delivers the Right Product Detail for Sales and Marketing
What do you like best about the product?
Navattic is very helpful to pass along to potential customers and clients, because it gives the right amount of detail about our product. It’s also been very helpful from an end-user sales and marketing perspective.
What do you dislike about the product?
Not applicable - find it very helpful for what I need.
What problems is the product solving and how is that benefiting you?
Sharing product demo's on with customers. Able to leverage it in a call or as a resource post conversation.
Easy to Use—Created a Demo Tour in Minutes
What do you like best about the product?
I really loved how easy it is to use it. I needed to test how to create a Demo for one of our products, and it took just a few minutes to navigate around and to create a test tour.
What do you dislike about the product?
Nothing yet. At first glance and from what I have experienced so far, it is very easy to use.
What problems is the product solving and how is that benefiting you?
Navattic is really great at creating easy-to-make demos. Very easy to get started, very easy to navigate the interface, and very easy to integrate it with your platform.
Love the new interface for building flows and demos.
What do you like best about the product?
The new interface for building demos is great! Easy to use and customize. Plus they have amazing customer support to walk you through anything!
The team at Navattic is making constant improvements, I just made a demo and discovered I can now drag and easily resize the modules, which saved me so much time.
The team at Navattic is making constant improvements, I just made a demo and discovered I can now drag and easily resize the modules, which saved me so much time.
What do you dislike about the product?
There are a lot of features/settings and as I'm not in the product everyday, sometimes these can get confusing. But I appreciate that it's super flexible and customizable.
What problems is the product solving and how is that benefiting you?
Creating demos to support sales and customer success teams and to support customer onboarding.
Touch our solution with an engaging quick experience, tuned with the best marketing message
What do you like best about the product?
The base idea to capture pages is clever and more engaging. Navattic is very flexible to format, enrich and build a total experience of any kind. I use it for marketing assets, but it is also suited for education.
The active area selection mechanism did not work for about one year, but now it has been fixed and works great!
The active area selection mechanism did not work for about one year, but now it has been fixed and works great!
What do you dislike about the product?
I would appreciate better import/export capabilities, as well as better integration capabilities on the analytics side, but overall the solution has few drawbacks.
What problems is the product solving and how is that benefiting you?
Navattic presents the solution as a real user would experience it, in a clear, managed and easy way. This capability for potential future users to see and experience the interface even before the take a trial tenant is key to help our future customers understand what we do and how.
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