Navattic
NavatticReviews from AWS customer
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Easy to use
What do you like best about the product?
Navattic's UI is intuitive and easy to use.
What do you dislike about the product?
My feedback early on was to enable mobile views. They have since built that in!
What problems is the product solving and how is that benefiting you?
It enables us to show prospects (and customers) how our product works - at scale.
Navattic has helped us elevate our training and implementation experience.
What do you like best about the product?
I love that Navattic captures the html of each screen. This allows my team to edit out QA/junk data. We are also able to easily tailor demos to fit the desired use case.
What do you dislike about the product?
I think Navattic has made tremendous improvements with bulk editing and other features that help us quickly update simulations. However, I wish there was some way I could have a capture library or some other way I could elect to push edits accross multiple simulations. This isn't something I would want to use all the time but would be helpful when needing to bulk edit several simulations.
What problems is the product solving and how is that benefiting you?
Our new platform is still in development and is changing rapidly. Navattic gives us a way to simulate a live environment while the product is under development.
The number one for product tours
What do you like best about the product?
These tours WORK.
Our salespeople and CS team regularly share tours with prospects / clients and we've had very positive feedback. I can easily point to pipeline and revenue that has been influenced by our Navattic demos.
I regularly flag engaged accounts to our reps to reach out to.
The tours look awesome and are really simple to build. I love how easy it is to edit the captures to show what I want and tell a story around our product.
The team are lovely and super responsive whenever I have a question.
I've bought Navattic twice in two separate businesses and for me it is hands-down the best tool of its kind out there.
Our salespeople and CS team regularly share tours with prospects / clients and we've had very positive feedback. I can easily point to pipeline and revenue that has been influenced by our Navattic demos.
I regularly flag engaged accounts to our reps to reach out to.
The tours look awesome and are really simple to build. I love how easy it is to edit the captures to show what I want and tell a story around our product.
The team are lovely and super responsive whenever I have a question.
I've bought Navattic twice in two separate businesses and for me it is hands-down the best tool of its kind out there.
What do you dislike about the product?
Sometimes the accounts that are flagged through their API with Clearbit are incorrect although tbh I put this down to Clearbit's data rather than Navattic.
What problems is the product solving and how is that benefiting you?
Navattic enables me - and our GTM team - to bring our product to life for clients and prospects through self-guided tours. It is helpful for demand generation, product launches, post-call shares and user enablement.
Great product - extremely intuitive and delivers high quality outputs
What do you like best about the product?
What I appreciate most about Navattic is its user-friendly interface and the smooth sales buying process. Throughout our entire purchasing journey, their staff demonstrated impressive expertise, which made our decision to choose Navattic an easy one.
What do you dislike about the product?
This is still a fairly new product, and I expect they will keep adding new features over time. Since they listen to their customers, I'm looking forward to using the product as it develops further.
What problems is the product solving and how is that benefiting you?
Navattic has been instrumental in addressing several challenges we face during our buying process. We use interactive demos at various stages of the buyer's journey, and Navattic consistently supports us throughout each step.
Amazing Team, Amazing Product
What do you like best about the product?
I love how Navattic’s intuitive no-code builder lets me spin up polished, interactive self-guided tours in minutes. Both our past Customer Success Manager, Kaylie, and our current one, Skyler, have been incredible. so responsive, positive, kind, and enthusiastic. They’re thorough, helpful, and a huge part of why we love Navattic and have been able to optimize our demos.
On top of that, Navattic is so easy to use and has enriched our website experience, letting people get a real feel for the product before ever talking to sales. It’s made creating and sharing tours a seamless, impactful part of our workflow.
On top of that, Navattic is so easy to use and has enriched our website experience, letting people get a real feel for the product before ever talking to sales. It’s made creating and sharing tours a seamless, impactful part of our workflow.
What do you dislike about the product?
I can't think of anything I dislike at the moment.
What problems is the product solving and how is that benefiting you?
Before Navattic, we struggled with the back-and-forth of demo scheduling and finding ways to let prospects engage with our product without waiting for a live walkthrough. Navattic solves this by delivering on-demand, interactive tours that give prospects a self-serve way to explore at their own pace, which shortens our sales cycle and improves engagement.
We also used to face challenges in getting customers to adopt new features quickly. With Navattic, we can send tours of new products or updates directly to customers, guiding them through changes in a clear, interactive way.
On top of that, the built-in analytics show us exactly where viewers drop off, so we can continuously improve our tours and maximize engagement. And by embedding tour snippets into newsletters and content, we’ve boosted click-through rates and driven more users back into the product.
We also used to face challenges in getting customers to adopt new features quickly. With Navattic, we can send tours of new products or updates directly to customers, guiding them through changes in a clear, interactive way.
On top of that, the built-in analytics show us exactly where viewers drop off, so we can continuously improve our tours and maximize engagement. And by embedding tour snippets into newsletters and content, we’ve boosted click-through rates and driven more users back into the product.
A way to hold a new customer's hand
What do you like best about the product?
The demo's are flexible and user friendly. They allow me to show the goodness of our product in a way that is more effective than a quick and buzzy video.
What do you dislike about the product?
Nothing to report hear right now. Their customer service is excellent.
What problems is the product solving and how is that benefiting you?
Our product offering is differentiated and disruptive in approach. Sometimes it's hard to tell the story to legacy users of old school competitors. Navattic helps to bridge the gap.
Very user friendly, extremely useful tool!
What do you like best about the product?
The UI is one of the best I've worked with. Everything I'd like to setup or accomplish is fairly easy to figure out how to do, and whenever I'm stuck the support resources have been able to guide me in the right direction. Their team is great at empowering us in utilizing the tool, and whenever we connect with them they consistently highlight areas of the platform we could benefit from. The chrome extension makes setting up these demos so simple, and the new option to add text as you capture has been a total game changer!
What do you dislike about the product?
My one wish list item for the tool is around utilizing it alongside scheduling tools for our revenue team. Currently we have to create a lot of duplicate demos so each demo points to the calendar of a correct team member, but it would nice if there was sort of a variable type setup we could use that would allow us to create one demo, and then just have copies generated that include the user's calendar info.
What problems is the product solving and how is that benefiting you?
It helps us with lead generation, user onboarding, and general support
Navattic continues to be one of my favorite SaaS products as a digital marketer
What do you like best about the product?
Navattic enables me to build the highest quality interactive tours of our product that convert website visitors to leads. Once I built my first interactive demo, I was able to build several different demos for our various use cases and easily deploy them on our website. Now we use our Navattic tours for sales enablement as well as across many pages of our website. Navattic is a key tool in our user conversion flow. The product is constantly being updated and Navattic's customer service is very reliable.
What do you dislike about the product?
It can certainly be a bit cumbersome to make bulk edits or build a long string of flows. The screen capture is very thorough but can be buggy. And we'd like it to integrate with Outreach so we can use the intent data with our BDR team more effectively and efficiently.
What problems is the product solving and how is that benefiting you?
Navattic is increasing the volume and quality of our inbound leads, our website conversion rate, and our conversion rate from meeting 1 to meeting 2.
Effective and Efficient
What do you like best about the product?
Ease of use plus support features allow me to leverage Navattic daily to create content to guide users through the features of our platform. The process of capturing live content is easy and AI support has been helpful to customize flow screens based on use case (marketing versus customer support). I also enjoy the options of copying both slides and flows from one demo to another, allowing me to maintain some branded templates without having to recreate for each demo. Customer support when needed has also been outstanding. The recently implemented single step layout makes it easy to see the full screen version of the demo while you are drafting, so we no longer rely on just the preview to see what the front-end user version will look like; this means less time spent editing.
What do you dislike about the product?
There is nothing that I dislike about Navattic but do have one recommendation - the option to undo within the text box. Because the draft is saved in real time as you edit, there is no option to revert any changes, even if done in error.
What problems is the product solving and how is that benefiting you?
I enjoy using Navattic to create content that walks my customers through different sections and features of the products that we offer. Being able to capture step by step processes in a user-friendly flow is both easy to create and easy for customers to use. We've also been able to incorporate our company color scheme, so branding is aligned on our customer facing content. Incorporating AI into the content creation has given us the added boost of recommending content based on the captures.
Easy to use product marketing asset
What do you like best about the product?
What I appreciate most about Navattic is the ease with which you can customize the interactive demo screens to perfectly align with the specific narrative you want to convey. Even better, Navattic empowers team members across different functions to create these tailored experiences themselves. This is a significant advantage, as it doesn't solely rely on the content or product marketing teams, democratizing the process and allowing for more agile and targeted communication.
What do you dislike about the product?
While Navattic excels in its ease of customization for storytelling, I would appreciate more built-in design flexibility without needing to delve into backend changes within our environment itself. Expanding the front-end design options for the demo environment would empower users to further tailor the visual presentation and enhance the overall aesthetic without requiring technical expertise.
What problems is the product solving and how is that benefiting you?
Navattic addresses the need for more intuitive and personalized demos and custom content in the sales process. It solves the challenge of providing static, one-size-fits-all product demos by enabling us to create dynamic, interactive experiences tailored to specific buyer needs and pain points. The primary benefit we've seen is that Navattic equips our buyers with more self-service tools, allowing them to explore our product at their own pace and on their own terms. This has led to a more engaged and informed buyer journey.
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