Navattic
NavatticReviews from AWS customer
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Just what we needed!!
What do you like best about the product?
Navattic makes it so easy to walk new reps through all processes/tools, as well as help with change management. Most reps learn by doing and this will help build that muscle memory. We are just getting started with it but it will be really impactful!
What do you dislike about the product?
I haven't found anything I dislike. We are still new to using the platform so every day I am learning more.
What problems is the product solving and how is that benefiting you?
Provides rep with a more hands-on approach vs. just sitting through hours of content. Allows reps to be more self-sufficient.
Received Great Client Feedback
What do you like best about the product?
I have already recommended Navattic to a few colleagues who have more sales-centric and marketing-centric positions. I feel this is where Navattic was designed to excel; however, using Navattic from a client services perspective, Navattic has been a great tool in the wheelhouse for fleshing out learning modules and providing easily configured guided demonstrations that are even easier to experience for the end-user.
What do you dislike about the product?
Creating and organizing captures can feel a bit limited for the time being. Still, given the consistent updates the product has received, I am confident in the development pace of the product & foresee it improving quickly with time.
What problems is the product solving and how is that benefiting you?
Providing the toolset to create easily deployable and updatable guided demonstrations. These have proven helpful learning modules for the many applications used by both my company and our clients.
Easy to use and responsive support team!
What do you like best about the product?
The user interface design is clean and easy to learn. The support team is also very responsive.
What do you dislike about the product?
I would like to see more functionality on editing captures as I feel this could bolster the value of guided demos.
What problems is the product solving and how is that benefiting you?
Navattic allows you to create self-paced guides for customers that offers supportive scaffolding through complex services that may be too difficult to communicate through a single static piece of collateral.
Great experience with awesome team and product!
What do you like best about the product?
One-of-a-kind, slick, intuitive, and versatile solution for product demonstration needs. A knowledgeable, and supportive team that is always eager to help.
What do you dislike about the product?
The product is very well designed and if any improvements are needed (mostly cosmetic), the team jumps on it and delivers results quickly.
What problems is the product solving and how is that benefiting you?
We leverage the Navattic tool to create demonstrations and training for our own solution. It is easy to execute and creates a smooth user experience.
Make beautiful demos easily - user-friendly & fun marketing tool
What do you like best about the product?
I am using Navattic to create a product tour for product features. I like that Navattic is very user-friendly and intuitive. From the first time I used the tool, I was able to create a demo just like I wanted. I also like how easy I can incorporate videos and links to the product tour. Cannot forget about their customer success team, they went through all the features and are always super helpful!
What do you dislike about the product?
There's nothing that I dislike about Navattic so far. One thing is that I cannot move the toggle (can only click) on the demo screen.
What problems is the product solving and how is that benefiting you?
Scaling product demos: Convert leads into prospects from a marketing standpoint. Navattic helped me build interactive demos that lead viewers to the free trial links and get us more meetings.
Incredibly valuable tool
What do you like best about the product?
Navattic opens up so many options to us as a business. It's easy to use and doesn't require creation of content to be limited to our more technical team members. The Navattic team have been responsive, helpful and willing to take on feedback. Our onboarding experience and ongoing relationship with them as a vendor is second to none.
What do you dislike about the product?
Some enhancements could increase the usefulness of the tool, but all our current feature requests and concerns are on the roadmap or in consideration, so there have been no show-stoppers yet.
What problems is the product solving and how is that benefiting you?
Initially, we investigated Navattic as a platform to allow us to provide controlled, "guard rail" style product demos that our more Sales-focussed team could deliver. However, upon investigating the product further, we've opened this up to include Navattic in our Learning Management Solution, Sales collateral, lead generation and it will soon be added to our website as an additional qualification tool.
We've also built a program of works to use Navattic for internal product training of new staff.
We've also built a program of works to use Navattic for internal product training of new staff.
Great Product
What do you like best about the product?
We have been using Navattic for a while and are finding it a really useful resource for highlighting the key features of our product. The regular updates are bringing in handy new features all the time.
What do you dislike about the product?
so far we haven't found any downsides to the product.
What problems is the product solving and how is that benefiting you?
It gives our customers the ability to move around the product before they have to engage with us, this gives them more confidence that we are the right people to talk to.
Best Tool For Interactive Demos and Walkthroughs
What do you like best about the product?
I vetted several tools before selecting Navattic and I couldn't be happier with my choice! Navattic allows us to showcase our product to prospects as well as train existing customers on new features. Excellent customization options and their support team is amazing!
What do you dislike about the product?
Nothing yet! At the beginning, they did not have a Hubspot integration but they've recently added that which makes reporting much easier for my team.
What problems is the product solving and how is that benefiting you?
Navattic allows us to showcase how our product solves our customer's painpoints by letting them see inside our product before committing. This has increased our prospect to customer conversion rate and decreased the amount of time before customers find value in our product.
Helpful tool + amazing customer support staff
What do you like best about the product?
I have been using Navattic for 9 months now to show off our product. Navattic helps our prospects demo our site on their own, which helps out all of our teams. The customer support staff is also incredible. A special thank you to Alisa for always jumping in to answer questions. I felt VERY supported when making my more complex/extended walk-through! She's the best!
What do you dislike about the product?
Nothing yet! The tool has been helpful and they continue to add more features rapidly.
What problems is the product solving and how is that benefiting you?
It helps prospects view the product before signing up which increases trust with our potential clients.
An excellent tool to make your product come to life to prospects
What do you like best about the product?
Navattic is intuitive, is quick to learn, and does what it says on the label. Everything is doable by a layperson with no specialist knowledge. The customer success element was also a highlight: the team was ready in a slack channel to help with any questions and got back to us quickly and thoughtfully.
What do you dislike about the product?
Honestly the toughest part isn't about using Navattic, it's the challenge of aligning everybody internally on the story you're going to tell. What should the product show? What should it focus on? How do we paint the full picture of what the product can do, without making the tour super long? Etc. I found it helpful to outline the whole thing on slides before building in Navattic, that way all the stakeholders could comment with their input.
What problems is the product solving and how is that benefiting you?
Too often in B2B software, website make claims that are completely intangible. They talk about the what and the why, but not the how. Navattic changes that. We used Navattic to provide prospects with a realistic looking and feeling guided tour of our product, so they can actually feel what it's about, instead of just reading and imagining.
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