We are using Red Hat Enterprise Linux (RHEL) primarily in the health care industry for AI modeling and edge computing. One use case involves specific monitoring in a room with equipment and hardware.
Red Hat Enterprise Linux for SAP with HA and Update Services 9.0
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RHEL Unix is a great Unix version
Unlock innovation and empower tech excellence
Good experience
Red Hat as a provider of secure open source
Red hat ansible
Stable product
Specialized documentation and competent support set this solution apart from competitors
What is our primary use case?
How has it helped my organization?
I'm keen on this product because everything works as expected. It has embedded compliance features. We expect more in version 10. The keynote mentioned embedded OpenSCAP reporting, which is something everyone wants.
What is most valuable?
Red Hat Enterprise Linux has a lot of specialized documentation. Typically, people search on the Internet and find solutions by trial and error. However, everything about Red Hat Enterprise Linux is there in the documentation. You only need to follow it correctly.
What needs improvement?
The security features have room for improvement, especially for highly regulated industries like health care. That's why it isn't the primary OS in health care. It would be great if they added some features to address the specific challenges health care providers face.
It isn't hard to patch, but migrating between versions is difficult. We have the the latest version, but the previous version is still working very well. It's hard to leave a working version to upgrade. I would like more AI features, but those will be added to the next version. We are in an AI age, and it's an area where we need to keep pace.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux since version 3, starting around 2000. Currently, we use version 9.4.
What do I think about the stability of the solution?
The stability of Red Hat Enterprise Linux is excellent. I have nothing negative to report in this area.
What do I think about the scalability of the solution?
Scaling Red Hat Enterprise Linux as our needs change has been good. The older versions continue to work well even as we introduce newer solutions.
How are customer service and support?
I rate Red Hat support nine out of 10. They provide competent support and help resolve issues quickly. You don't need to spend a long time searching for a solution. I don't rely on them much, but it has been a big help for my colleagues.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have been using Red Hat Enterprise Linux for many years, so it is my default choice when selecting an operating system.
What was our ROI?
I'm a technical guy, so I'm not dealing with the money side of things, but we've seen a return on investment in terms of time saved due to the good documentation and support.
What's my experience with pricing, setup cost, and licensing?
Red Hat Enterprise Linux is expensive, but I'm not paying anything because it's the company's money. However, it's priced comparably to other enterprise Linux solutions. It costs a lot because you have a large staff working on the concept and improving everything. There is an open-source developer part that is free, so you can test everything before buying it.
What other advice do I have?
I rate Red Hat Enterprise Linux eight out of 10. I know this is a good product because I've used it for many years, and it continues to improve. The OS is great, so I continue to use it. If I'm working on a new project and given a choice between another solution and Red Hat Enterprise Linux, I would always choose Red Hat for the community, support, and documentation.
There's a free developer version. If you are thinking about purchasing Red Hat Enterprise Linux, you can try the developer version for free. Practice using Red Hat Enterprise Linux, and you will see the difference between the other distributions and Linux. If you want the product to perform at an enterprise level, you need to learn the product. There a plenty of tools and also the Red Hat Academy.
Has specific security checks that are beneficial
What is our primary use case?
I use Red Hat Enterprise Linux (RHEL) for its specific security features.
How has it helped my organization?
Red Hat Enterprise Linux has specific security checks that are beneficial. We follow its support and it helps with security verification.
What is most valuable?
The security features are the most valuable. The long-term support for weekends is also beneficial.
What needs improvement?
Risks, for example, specific to Linux, need improvements.
What other advice do I have?
I would rate Red Hat Enterprise Linux a nine out of ten.
It's a reliable distribution for installing and working with open-source databases
What is our primary use case?
I am a database administrator, and we mostly use Red Hat Enterprise Linux to manage databases. Primarily, we use it for Postgres, as it works best on Red Hat Enterprise Linux (RHEL). It's easiest to set up and has the best documentation.
I'm aware of one customer that is thinking about it. But I'm not sure what specific projects they want to use it for. I think there's one customer who is interested in it and is trying to find a solution that might benefit from it.
How has it helped my organization?
Red Hat Enterprise Linux (RHEL) contributes significantly to our business continuity and compliance efforts. The best example is uptime. Many critical businesses need to be operational twenty-four hours a day. If a database goes down for some reason, it is seldom Red Hat Enterprise Linux that is the issue. This provides peace of mind.
It has helped us centralize development because Red Hat Enterprise Linux has many tools that aren't accessible to our Windows customers.
What is most valuable?
Red Hat Enterprise Linux's most valuable feature is its reliability. I don't have to worry about the operating system. It's one of the easiest operating systems for databases, and the integration is excellent. It gives me peace of mind because I can focus on my database work without worrying about my OS. I want to ensure I have applications that run on the OS without searching for temporary fixes or workarounds.
It has some of the best out-of-the-box security features of any Linux distributor. Red Hat Enterprise Linux has more built-in security features than most standard flavors, or it has implemented them better.
What needs improvement?
I haven't identified anything that needs to be proved, but I hope Red Hat Enterprise Linux maintains its reliability.
For how long have I used the solution?
I have used Red Hat Enterprise Linux for the past five years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux has been perfect. My Windows customers experience a lot more downtime and bugs. Our critical businesses need to be up 24/7. It's rarely its fault if a database goes down. I would estimate that there's about 10 percent less downtime compared to Windows customers.
What do I think about the scalability of the solution?
I haven't been involved in any real project that necessitates scaling as our needs change.
How are customer service and support?
The support is excellent compared to other solutions like Oracle. They're knowledgeable and easier to work with. We have a nice, transparent working relationship.
How would you rate customer service and support?
Positive
What was our ROI?
The biggest ROI is from Red Hat Enterprise Linux's reliability. If I run databases on Windows, I have to find other tools or workarounds. It's a big hassle. Red Hat Enterprise Linux lowers the total cost of ownership for my customers because I bill fewer hours than I would in a Windows environment. Open-source databases run better on Red Hat Enterprise Linux than on Windows. Most things I need are built-in or can be downloaded from the repo.
Which other solutions did I evaluate?
Ubuntu is commonly used, and there's a decent amount of documentation for databases, but it can't compare to Red Hat Enterprise Linux. Setting up Postgres or any open-source database on Red Hat Enterprise Linux is way easier. The documentation is more extensive. It's also easier support because many customers have a subscription with Red Hat.
What other advice do I have?
I rate Red Hat Enterprise Linux nine out of 10.
My advice would be to focus on reliability and ease of integration when choosing a Linux OS.