Smartsheet
SmartsheetExternal reviews
10,017 reviews
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All Project Info in One Place, with Easy Reporting
What do you like best about the product?
All our project information can be stored in one easily accessible place.
Reports are easy to create
Reports are easy to create
What do you dislike about the product?
Nothing, there are no downsides to the way I use it
What problems is the product solving and how is that benefiting you?
Projects we work on are easily logged & tracked
Efficient Project Tracking, But Needs Better Notification Formatting
What do you like best about the product?
I like Smartsheet for its notifications because I don't have to remember everything or remind others about their tasks since it's automated. I also appreciate the dashboards for their visualization and easy access to crucial data and KPIs. The rules are another aspect I enjoy because they allow for automatic highlighting and segmentation.
What do you dislike about the product?
The table view doesn't have all the features that the grid view does, which makes it hard to find a reason to switch to the table view. Also, when I get email notifications from Smartsheet, they're not in a user-friendly format since no pictures are downloaded automatically. It ends up showing big 'X's, making it harder to read, especially when companies often block images.
What problems is the product solving and how is that benefiting you?
Smartsheet helps with task assignment, project tracking, and prioritization. Its notifications automate reminders, dashboards provide easy access to crucial data, and rules aid in automatic highlighting and segmentation.
Efficient, Excel-Like Tool with Minor Indentation Issues
What do you like best about the product?
I like using Smartsheet for managing and tracking work in progress as it allows our team to see what everyone is working on all in one place. The feature that lets the team drop in priority comments and color code everything is quite helpful. I appreciate Smartsheet's similarity to Excel, which makes it more familiar and easier to use. It's quite straightforward as a tool, so the initial setup wasn't difficult, especially since other teams within our business were already using it. Our team particularly uses the sheets feature the most.
What do you dislike about the product?
Outdent and indentation don't seem to be the easiest to use. It doesn't work to the same extent I envision it to. Often I will want to indent a certain line/row, but other cells/rows below may follow suit.
What problems is the product solving and how is that benefiting you?
Smartsheet allows our team to see what everyone is working on all in one place, with the ability to add priority comments and color code tasks.
Smartsheets for schools
What do you like best about the product?
Can use for a wide range of products and reasons, and it's easy to collaborate with a team or across departments
What do you dislike about the product?
I wish it saved in real time, and more than one person could work in a sheet at one time like Google Docs. I have lost a lot of progress on a project before because of the issue.
What problems is the product solving and how is that benefiting you?
A way to collect forms across campus and have them translated into a workable Excel style sheet
Comprehensive Tool for Team Coordination, Steep Price for Full Features
What do you like best about the product?
I really like that Smartsheet has a lot of different functionality. I'm able to generate and customize reports using the different widgets available, which is very helpful for keeping my teams aligned. It's essentially a one-stop shop for all the information we need to communicate back and forth.
What do you dislike about the product?
Our primary concern is the cost barrier for super-user access. Although the basic service accommodates multiple users at no cost, Smartsheet recently implemented a significant premium for editing capabilities. This has forced us to restrict document management to a small group of individuals. Ideally, we would enable broader editing permissions across our leadership team.
What problems is the product solving and how is that benefiting you?
I use Smartsheet to log customer inquiries across channels and bridge communication between my onshore and offshore teams. It aids in agent onboarding, updates, and issue resolution while aligning our team with customizable reporting features.
Smartsheet Makes Intake Forms Effortless
What do you like best about the product?
Smartsheet gives me the ability to leverage intake forms with ease.
What do you dislike about the product?
Smartsheet isn't compatible with other data entry platforms that I use.
What problems is the product solving and how is that benefiting you?
Getting reports from our personnel is how we use Smartsheet every day.
Slow Updates, But User-Friendly
What do you like best about the product?
I like that Smartsheet allows for easy reading of detailed changes, which is important for my work as a traveling hygienist. The specific time slots are really good for my type of work, and it's easy for my users to navigate.
What do you dislike about the product?
The updates are kinda slow. My update is not automatic. My notification of the update takes a while. The update notifications are not immediate. They're kinda late. Slowed down.
What problems is the product solving and how is that benefiting you?
I use Smartsheet for scheduling my traveling hygienist work. It's easy for my user, and I like the detail about changes and specific slots. However, the update notifications are slow and not immediate, making scheduling updates challenging.
Easier Project Tracking with Clear Parent-Child Associations
What do you like best about the product?
Easier tracking for projects, and parent children association
What do you dislike about the product?
Adding comment is a pain since we need to right click. If we type directly it will be lost
What problems is the product solving and how is that benefiting you?
Tracking projects
Versatile Project Management with Seamless Data Integration
What do you like best about the product?
I like the versatility of Smartsheet. I also appreciate the user interface and integrations. I found Smartsheet easy to learn and use, and it pulls data from Power BI and other sources as needed.
What do you dislike about the product?
The website could have easy, brief, and clearly titled learning sessions.
What problems is the product solving and how is that benefiting you?
I use Smartsheet for project management, specifically assembling data from different sources into one dashboard.
Smartsheet Keeps Our Work Schedule Up to Date and Running Smoothly
What do you like best about the product?
I use Smartsheet for scheduling at work. It lets me keep the schedule up to date as changes come in, and it runs smoothly.
What do you dislike about the product?
When we first started using it for scheduling, it was hard to read with all the information we have because there wasn’t a shaded line on every other row. We’re now able to shade every other line, which clears that up and makes it much easier to follow.
What problems is the product solving and how is that benefiting you?
I can update the schedule easily, and everyone can view it anytime to see any changes.
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