Sign in
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Smartsheet

Smartsheet

Reviews from AWS customer

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Martie R.

Smartsheet is a little outdated. Requires a lot of set up to make it work for multiple teams

  • September 12, 2025
  • Review provided by G2

What do you like best about the product?
Great project management tool for a small team using the same template. You can create project sheets and assign tasks that show up in each individual team members to do list. If you stick to the same template and keep things the same in each project, it will work great. Also you can build some impressive dashboards to demonstrate project progress.
What do you dislike about the product?
If one person strays from the agreed upon template when setting up a project in Smartsheet, that project will not show up in your to do list. this holds true even if you are an assigned person on the tasks in the project. I find this incredibly frustrating because I try to rely on my "tasks" sheet to stay on track and manage deadlines.
What problems is the product solving and how is that benefiting you?
Allowing my team of six people collaborate and project manager together in one easy to access place.


    Peter S.

Smartsheets made it much easier to collaborate and track work projects.

  • September 11, 2025
  • Review provided by G2

What do you like best about the product?
The Graphical grid interface is very easy to understand
What do you dislike about the product?
Sometimes it needs to autocomplete more information.
What problems is the product solving and how is that benefiting you?
My executive director implemented Smartsheet Kanban Boards for our projects and it now far easier to assign, track and update projects. I was a complete nube in this area and mainly just used e-mails to track projects. this was a huge upgrade for our whole department.


    Staffing and Recruiting

A Game-Changer for Organization and Collaboration

  • September 11, 2025
  • Review provided by G2

What do you like best about the product?
My company loves how easy Smartsheet makes it to stay organized and keep projects on track. The ability to collaborate with my team in real-time, automate repetitive tasks, and customize sheets to fit our workflow has been a huge time saver. It’s flexible, user-friendly, and keeps everyone aligned.
What do you dislike about the product?
There’s a bit of a learning curve at first, especially for new users who aren’t familiar with spreadsheets. However, once you get the hang of it, the platform becomes very intuitive and powerful.
What problems is the product solving and how is that benefiting you?
As a staffing company Smartsheet is helping us centralize project management, track progress in real time, and improve communication across our team. It reduces the back-and-forth of emails, keeps everyone accountable, and ensures deadlines are met — ultimately saving time and increasing productivity.


    Facilities Services

President

  • September 11, 2025
  • Review provided by G2

What do you like best about the product?
Its flexibility and ability to meet various needs with the same data.
What do you dislike about the product?
The pricing is a bit expensive when you want to have everyone use the platform.
What problems is the product solving and how is that benefiting you?
It is solving having a single source of truth and creating a platform that we can all rely upon.


    Audrey K.

Smartsheet assists with all my data reporting and project management

  • September 11, 2025
  • Review provided by G2

What do you like best about the product?
Attaching documents to the rows really helps with keeping track. I also enjoy building dashboards and the ease of showcasing data
What do you dislike about the product?
The limitation on the number of lines. Some of my reporting involves a lot of data so I have to pull from excel and paste the overview data into Smartsheet. New outlook emails were not able to be attached, I stopped using new outlook so not sure if this is still an issue
What problems is the product solving and how is that benefiting you?
Collaboration for supplier management. Tracking current to dos


    Construction

Intuitive and user-friendly

  • September 11, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet has been a highly effective platform for consolidating information from multiple sources into a single, organized sheet—thanks to its intuitive forms and user-friendly tools
What do you dislike about the product?
Smartsheet is missing a lot of functionality in terms of working with mass amounts of data. There is definitely a lot of formulas and calculations that are much more difficult and require work arounds in order to achieve the same results as other platforms. Also the inability to download a sheet as a file onto your computer can be troublesome at times.
What problems is the product solving and how is that benefiting you?
Smartsheet forms has solved the problem of too many hands in the cookie jar. There have been times when too many people are involved in a project and mistakes have been made that affect other users data. By using forms, users can submit their data with out interfering with other users information.


    Steven P.

Never used smartsheet before, now I can't work without it

  • September 11, 2025
  • Review provided by G2

What do you like best about the product?
The system itself is very intuitive, I had very little training and managed to pick it up within no time at all, I have been to a smartsheet event in london which was amazing, incredibly informative and the energy was incredible.
What do you dislike about the product?
I can't think of any thing that I would change
What problems is the product solving and how is that benefiting you?
Tracking the status of incoming enquries and status of ongoing work


    daphne p.

A great tool with a lot of features

  • September 11, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to use and understand. The features are numerous and this makes the workflow smooth
What do you dislike about the product?
The user interface doesn't seem friendly even though it is. I would like it to be more interactive.
What problems is the product solving and how is that benefiting you?
The number of features helps the workflow online. All team members have access at the same time, we get notifications easily. At the same time, we can work with externals, use forms, update projects.


    Retail

Smartsheet

  • September 11, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and collaborate with others as access not restricted.
What do you dislike about the product?
It is not as powerful as MS Project, and export function is not as seamless.
What problems is the product solving and how is that benefiting you?
An easy tool to use for team members to use and update project progress.


    Accounting

Ease of use

  • September 10, 2025
  • Review provided by G2

What do you like best about the product?
I like how smartsheet is so easy to use.
What do you dislike about the product?
It can sometimes export into excel in a weird way.
What problems is the product solving and how is that benefiting you?
It helps us to accumulate invoices