Smartsheet
SmartsheetExternal reviews
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Smartsheet has become an essential tool for our team
What do you like best about the product?
Smartsheet is excellent at assigning tasks, which helps with accountability. I also like the clear reporting features to help present KPIs and performance on specific sheets.
What do you dislike about the product?
To start with, it can be quite tricky to explain to other employees how to create reports and manage their own sheets.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping us manage projects and tasks effectively and efficiently. Utilising sheets with the reporting function is clearly helping us identify what are the biggest time-consuming areas of the business that my team is focusing on, helping us better manage resources.
Great for organization
What do you like best about the product?
What I like best about Smartsheet is how easy it makes staying organized. It allows me to keep everything in one place, track progress, and customize sheets to fit my needs. I like that I can structure tasks clearly, set reminders, and visualize timelines, which helps me stay on top of multiple projects at once
What do you dislike about the product?
What I dislike about Smartsheet is that some features can feel a little overwhelming at first, and it takes time to fully learn everything it can do. Occasionally, the layout feels busy, and certain functions require extra steps compared to simpler tools. However, once you get used to it, the flexibility makes up for the learning curve
What problems is the product solving and how is that benefiting you?
Smartsheet solves the problem of keeping track of multiple projects, tasks, and team updates in one place. Instead of juggling different tools or chasing down information, I can organize everything on a single platform. This benefits me by saving time, reducing confusion, and giving me a clear overview of my team’s work and progress
User friendly to use.
What do you like best about the product?
Ease of collaboration: multiple team members can update, view, and track progress in real time.
Customization: flexible templates let yo build the desired tool around workflow.
Implementation: most users need minimal training and trams can get up and running with project templates.
Customization: flexible templates let yo build the desired tool around workflow.
Implementation: most users need minimal training and trams can get up and running with project templates.
What do you dislike about the product?
Pricing concerns and hidden cost.
Steep learning curve and complexity.
mobile limitations.
Steep learning curve and complexity.
mobile limitations.
What problems is the product solving and how is that benefiting you?
Fragmented Communication & Tracking: Before Smartsheet, projects often get lost in endless email chains, scattered spreadsheets, and missed updates. Smartsheet consolidates everything—tasks, timelines, documents, and conversations—into one accessible platform.
Project Planning staple with simple/intuitive functionality
What do you like best about the product?
Reliable project planning tool with the functionality to create very useful team dashboards, project plans, forms, and other items. I love that it is simple functionality which is intuit and easy to pick up a first time user.
What do you dislike about the product?
When creating project plans, I would love to see a better visual for the gantt chart. I essentially never use the gantt chart as I can't customize it and make it visually appealing enough to place into any decks/executive presentations. Allowing better visual customization and easy drop-in to PowerPoint/Google Slides would be a huge win.
What problems is the product solving and how is that benefiting you?
It provides intuitive and simple functionality that is most commonly used when creating project plans. Some specific examples: 1) Creating child tasks that auto populate the start/end dates of the parent task based on all sub activities 2) auto adjusting dates of tasks that have dependencies on other tasks. 3) Creating a gantt chart based on the tasks/activities
Great Software in the cloud
What do you like best about the product?
Smartsheet has been an excellent tool for enhancing collaboration across different teams and organizations. One of its standout features is how seamlessly it allows people from various companies to work together on shared projects. Whether it's tracking progress, assigning tasks, or sharing updates, Smartsheet makes it easy to stay aligned and productive—no matter where your collaborators are located or who they work for.
Its intuitive interface and flexible structure have made it a go-to platform for managing complex workflows and ensuring transparency across all stakeholders. Highly recommended for any team looking to streamline cross-company collaboration!
Its intuitive interface and flexible structure have made it a go-to platform for managing complex workflows and ensuring transparency across all stakeholders. Highly recommended for any team looking to streamline cross-company collaboration!
What do you dislike about the product?
Sometimes to search for some administrator options is kind of tricky, but as soon as you get the thing going is Ok.
What problems is the product solving and how is that benefiting you?
Helping us with different appointments deliveries across different companies.
SmartSheet is Super Cool
What do you like best about the product?
The automations are easy to make, the reports are bi-directional which is super useful, the ability to create complex workflows that automate business processes and share information. Sharing files and documents is super easy. Love the row-level comments.
What do you dislike about the product?
Moving to charge for free accounts that my customers use that are attached to the SmartSheets that I make. Doing reporting is somewhat painful as I need a helper column for everything.
What problems is the product solving and how is that benefiting you?
Need to create and automate business processes while sharing information within a team and with customers
Recommended
What do you like best about the product?
I like the super easy interface and ability to incorporate Smartsheet into my work flow.
What do you dislike about the product?
Some functions are not clear how it's operated, would prefer if there's some guidance somewhere.
What problems is the product solving and how is that benefiting you?
Put all the information in one place and share among collegues.
Smart Sheets for Vertical Construction Ops
What do you like best about the product?
Smartsheet is a tool with a lot of functionality.
What do you dislike about the product?
Our end users, despite extensive training have struggle to use it effectively. I would characterize it as not very user friendly.
What problems is the product solving and how is that benefiting you?
It is our current scheduling solution. To be completely transparent, we have been trying to find an alternate since before I started working here.
Smartsheet, a easy way to organize projects
What do you like best about the product?
I can easily find anything i want with this Tool. My projects got waaay more organized after i started with this tool. AMANZING JOB!
What do you dislike about the product?
I think they should offer more payment methods
What problems is the product solving and how is that benefiting you?
This tool has saved hours of meetings because of the easy of displaying projects requirements and such.
Advanced Project Scheduling Tool & More
What do you like best about the product?
I like the near real-time collaboration between colleagues (over MS Project). Pretty intuitive understanding of the tool, little to no need for training.
What do you dislike about the product?
Lacks common excel shortcuts. Real-time is not instantaneous. AI does not create dashboards for my sheets automatically.
What problems is the product solving and how is that benefiting you?
Visualizing a schedule and tasks. Help for a single project resource planning.
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