Sign in Agent Mode
Categories
Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Printing

How does Smartsheet help turn your hard work into smart work?

  • August 24, 2025
  • Review provided by G2

What do you like best about the product?
One of the most valuable features of Smartsheet is its collaborative nature. It functions like a spreadsheet but allows multiple users to work on the same sheet simultaneously, eliminating the need to share updated versions manually. Once a page or workspace is shared, collaborators can view real-time updates through the same link, which greatly enhances transparency and efficiency in team workflows.

The automation features to add alerts and notifications are great.

Different views like different chart views are useful sometimes.

We can manage the permissions at different levels like viewer, editor can share or editor cannot share, admin, etc.
What do you dislike about the product?
While Smartsheet supports real-time collaboration, it can sometimes lead to conflicts when multiple users edit the same row or cell simultaneously, potentially causing data inconsistencies.

As the sheet grows in size, with many rows and columns, the performance tends to degrade. Features like "Find/Search" can become sluggish, and overall loading times increase.

It seems expensive for individuals or small teams because for every additional feature, we have to upgrade or purchase more rights.

Another important thing is that it is still more easy to add a formula in Excel compared to Smartsheet.
What problems is the product solving and how is that benefiting you?
For big projects involving multiple SKUs or tasks with varying turnaround times, manually updating client, every time a task status changes can be time-consuming and inefficient. Initially, we had to export the Smartsheet file and send it as an attachment or screenshot via email.

To streamline this process, we created a dedicated report within Smartsheet that pulled only the relevant data for that specific client and project. By sharing this report directly with the client, they could view real-time updates without needing to request them. This approach significantly reduced the back-and-forth communication, saved time for both parties, and improved overall project transparency and efficiency.


    Pharmaceuticals

Dynamic sheet platform with insightful data analyzing abilities

  • August 22, 2025
  • Review provided by G2

What do you like best about the product?
Easily creating metrics from previously created reports
What do you dislike about the product?
Can't add color or bold in the Smartsheet sheets
What problems is the product solving and how is that benefiting you?
It is hard to keep track of all my trackers. Smartsheet helps.


    Michael M.

It is not the easiest program to access

  • August 22, 2025
  • Review provided by G2

What do you like best about the product?
Real time updates. I like that the information can easily be shared
What do you dislike about the product?
Need to hit save button each time. It is easy to loose information
What problems is the product solving and how is that benefiting you?
Track misc items


    Anush D.

Effortless Project Management with Exceptional Collaboration

  • August 22, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate Smartsheet's ease of use and its collaborative opportunities, which stood out to me from other tools we explored. Setting it up was simple, and its support has made discovering new features easy. The efficiency it brings to my team, allowing quick updates and task assignment, enhances our project management. The filtering feature is particularly useful, enabling us to view specific dates and tasks swiftly. Overall, Smartsheet's usability and speed in sharing project timelines make it an indispensable tool.
What do you dislike about the product?
N/A
What problems is the product solving and how is that benefiting you?
I use Smartsheet for efficient project management, allowing quick updates and task assignments, which enhances communication and accountability. It provides different views for team members and improves our workflow speed.


    Pharmaceuticals

Phenomenal experience with the software. Seamless integration with existing trackers.

  • August 22, 2025
  • Review provided by G2

What do you like best about the product?
Most useful feature that exists in the software is the "import from excel" functionality. This feature has allowed direct reports to pull data and generate dashboards without the need for manual entry.
What do you dislike about the product?
Real-time collaboration with visible changes is not yet possible, to my knowledge. This feature would push the software to a new level of collaboration.
What problems is the product solving and how is that benefiting you?
Rollover reports and data management for multiple, cross-departmental systems.


    Samuel M.

Great way to report and share data, in a safely environment to all stakholders

  • August 22, 2025
  • Review provided by G2

What do you like best about the product?
With smartsheet I can safely share the data dashboards that I build to the stakeholders of the company that I work for and at the same time, I think is an easy tool to be used as a database itself.
What do you dislike about the product?
The fact that you can only copy and past a max of 500 rows
What problems is the product solving and how is that benefiting you?
Is beeing used has common database for all the copanies, and we share our data dashboards directly threw Smartsheet


    Connor F.

Very positive

  • August 22, 2025
  • Review provided by G2

What do you like best about the product?
i like the similarity to excel. its take some key features and made it very easy to transfer excel skills over. collaboration and liking projects with links makes it more useful that excel
What do you dislike about the product?
excel still has an edge as its more simple and much easier to bonce between multiple sheets. moving around in smartsheet feels laboursome. to go from project to project and back to an overview. there needs to be a quicker/more intuative way
What problems is the product solving and how is that benefiting you?
we have a team of 8 with about 120 ongoing design projects and have needed a good method of managing this. we do not have a project manager and expect each employee to manage their own projects. we liked how smartsheets can give concise overviews and dive much further into more details on a project by project bases


    Manufacturing

Smartsheets is usable if set up properly

  • August 22, 2025
  • Review provided by G2

What do you like best about the product?
I like the fact that it handles automations regarding emails and changes easily. The support has been great and helped us more than we realistically expected. It fit out weirdly niche needs perfectly. We have integrated it with out factory processes, and the implementation was relatively easy with the iOS apps.
What do you dislike about the product?
The frequent periods of downtime can be somewhat frustrating as it halts all production until its back. We would appreciate notices or downtime or alerts when services have degraded so we arnt left guessing whether its an us or smartsheet issue.
What problems is the product solving and how is that benefiting you?
We needed to track the effective use of production orders and dealer orders. Smartsheet provided a platform to enable this.


    Ivan S.

Smartsheet - easy and accesible

  • August 22, 2025
  • Review provided by G2

What do you like best about the product?
It's interface is easy to use, intituitive and scalable for any type of project and company.
What do you dislike about the product?
Customer service is sometimes slow, but they are improving a lot.
What problems is the product solving and how is that benefiting you?
Visibility on project portfolio, automation and improving workflows.


    Grizell D.

Dashboard Magic

  • August 21, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet combines the simplicity of a spreadsheet with powerful project management features.

Users can build anything from simple task trackers to complex project dashboards without needing deep technical skills.
What do you dislike about the product?
Unlike excel, Smartsheet doesn't have a single workbook with multiple sheets.
To use all features, you need to pay subscription fees, which are not very reasonable.
Smartsheet's can be a little overwhelming for new users, until they get familiarized with the functionality of workspaces and sheets
What problems is the product solving and how is that benefiting you?
Automated features send alerts, update fields, history of row / column changes is recorded throughout, thus eliminating the time spent in sending reminders to team members, etc

Collaborators can comment directly on rows, attach documents, and get notifications—all in one sheet, thus saving time and space from saving multiple versions of the same document.

Templates, forms, and automated workflows allow you to standardize repeatable processes across teams.