Smartsheet
SmartsheetExternal reviews
10,017 reviews
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Ive been a smartsheet customer for years - and love it
What do you like best about the product?
the ability to integrate docusign was a game changer for us. it allowed us to build a whole system dedicated to communications and workflow management. I love how easy it is to use.
we now implement our templates across the board on multiple shows.
we now implement our templates across the board on multiple shows.
What do you dislike about the product?
its frustrating that their arent more system settings that you can customise globally. and that integrations with more cost effective platforms like adobe sign have yet to be introduced.
it would be great to have more software platforms being able to directly create pathway into smartsheets
it would be great to have more software platforms being able to directly create pathway into smartsheets
What problems is the product solving and how is that benefiting you?
the film industry didnt cater to smaller continents like Australia for onboarding and compliance. we've introduced so many projects to smartsheets and showed them how capable we are of building a solution that works exactly for them.
its meant we've been able to 10x our time value by having metrics at our fingertips.
its meant we've been able to 10x our time value by having metrics at our fingertips.
Smartsheet User
What do you like best about the product?
Its web based; easy to collaborate and share to key stake holders.
What do you dislike about the product?
Websites freezes and I get the dreaded "Smartsheet can not be reached" and my work does not get saved.
What problems is the product solving and how is that benefiting you?
being able to track projects and roll up a high-level display
From a Maintenance Viewpoint .
What do you like best about the product?
It help out with work orders to get things fixed i like the real time i get it as soon as someone put the work request in .
What do you dislike about the product?
That when keeping files ,things like fire reports and HVAC reports you have to add them your self you don't have a system were outside vendors can have access to it, to down load the reports straight to it .
What problems is the product solving and how is that benefiting you?
Maintenance work orders
Very user friendly I'm able to navigate without feeling like i have no idea at what I'm doing.
What do you like best about the product?
its very user friendly and it doesn't take a long time to figure things out.
What do you dislike about the product?
I don't have much that I dislike I'm learning more each day im finally confident in navigating through the site.
What problems is the product solving and how is that benefiting you?
Its allowing us to keep track of the items we have shipped in from various of customers. The tools available allows us to keep track of all our items and part numbers for those items.
USING SMARTSHEETS ARE EASIER THAN YOU THINK!
What do you like best about the product?
Using Smartsheet I am able to update my customers in real time and they have access at any time. They are no longer waiting for an email and are able to help themselves to current information.
What do you dislike about the product?
Formatting is clunkier than I like, because I come from an excel background and it looks like excel I want to try and do excel things. LOL.
What problems is the product solving and how is that benefiting you?
I am able to use Smartsheet to keep customers updated on their project status in real time. I am no longer having to download an update and email it out to a distribution list.
Smartsheet (userfriendly sheets)
What do you like best about the product?
The familiarity of a spreadsheet with the power of project and workflow management. Its flexibility allows me to create tailored dashboards, automate repetitive tasks, and maintain real-time visibility across multiple projects.
What do you dislike about the product?
Smartsheet can feel a bit heavy for simple tasks, and advanced automation sometimes requires workarounds. The reporting visuals could also be more customizable compared to dedicated BI tools.
What problems is the product solving and how is that benefiting you?
Smartsheet helps streamline project tracking, vendor management, and cross-team collaboration in one platform. By centralizing updates, approvals, and timelines, it reduces email back-and-forth
Review of long time SmartSheet user
What do you like best about the product?
Collaboration capability for corporate projects
What do you dislike about the product?
The new licensing model is not good as it pushes previously free "viewers" into a paid category.
What problems is the product solving and how is that benefiting you?
Execution of projects at all level of the organization
Easy to manage and implement
What do you like best about the product?
It's easy to manage and implement templates or to create your own sheet from scratch according to the project you are working on. All tools can be adapted to your particular needs and are easy to integrate into your day-to-day tasks.
What do you dislike about the product?
Should have an easier way to access formulas.
What problems is the product solving and how is that benefiting you?
Created easy trackers, link info from different smartsheets and create reports, and also link URLs to documnents on our construction plartform.
I know where Projects Stand
What do you like best about the product?
Modern, user-friendly, easily track jobs
What do you dislike about the product?
Takes a while to fully learn all the aspects
What problems is the product solving and how is that benefiting you?
It's more intuitive than other similar tools
My company has used Smartsheet in multiple ways to improve our organization and efficiency.
What do you like best about the product?
I would say that the pre-loaded templates such as a gantt chart is what I appreciate the most about Smartsheet.
What do you dislike about the product?
I am very familiar with Excel and for some reason it causes me to struggle a bit with writing formulas in Smartsheet.
What problems is the product solving and how is that benefiting you?
The main feature that we use Smartsheet is the checklists that we have created for our service industry business.
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