Smartsheet
SmartsheetExternal reviews
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A PM Intern's Smartsheet Perspective
What do you like best about the product?
I found Smartsheet very easy to first pick up. I was previously unfamiliar with the platform; however, the learning curve was quick. I enjoyed the number of features all within one place, so I didn't need to bounce around documents to support my team.
What do you dislike about the product?
I sometimes found that the number of features muddled things at times. I also didn't enjoy the fact I couldn't link cells within the same sheet. I might consider integrating that within the system.
What problems is the product solving and how is that benefiting you?
Smartsheet helps my team effectively see what tasks are open and the work that needs to get done. I like it as it gives my team a broad overview of where we've been, where we are, and where we're going. I enjoy the structure it gives me for team meetings, as team members are familiar with simply sunning through the schedule and addressing any concerns as they arise.
My program manager assistant
What do you like best about the product?
I love the ability to create program hubs with project sheets within each hub. I love the reminder feature, the automation, the ability to add documents and notes to each line within the sheet. I use Smartsheet daily and appreciate the level of support we receive.
What do you dislike about the product?
Sheet formatting can be a bit wonky but you get used to it.
What problems is the product solving and how is that benefiting you?
Smartsheet allows me to manage a program with all projects in one place.
Smooth and efficient
What do you like best about the product?
The ease of use and ability to share with other users.
What do you dislike about the product?
The inability to update date in real time/live.
What problems is the product solving and how is that benefiting you?
The use of keeping track and information all in one place.
Needs updates
What do you like best about the product?
Organized and collaborative, easy to communicate with client via comments.
What do you dislike about the product?
The deleted sheets need to always be recoverable. We've ran into issues with sheets with precious info being gone forever because of designer error.
What problems is the product solving and how is that benefiting you?
Organization problems and too many pdfs in slack channels. It has benefitted us in the way that we can condense versions to single cells and reference old proofs easily and efficiently. We can also communicate with client directly in comments rather than passing back and forth files.
Uses and application for Smartsheet are only limited by your imagination
What do you like best about the product?
I've been using Smartsheet for about seven years. What I like most is the ability to create solutions for so many diverse types of projects and operational activities. The platform is easy and intuitive for teams to use, flexible enough to allow rapid design and implementation of solutions.
What do you dislike about the product?
The new lUSM licensing model has been confusing and has required some solutions to be redesigned.
What problems is the product solving and how is that benefiting you?
My role has mostly been to develop solutions for other teams. I've been able to build solutions that solve multiple problems including management of global projects, risk management, corporate affairs communication management, financial / budget management
I used smartsheet as a project user.
What do you like best about the product?
its behave like excel so easy to use. customer can also use it easily.
What do you dislike about the product?
formulas are hard to built and hard to debug issues.
What problems is the product solving and how is that benefiting you?
its easy to collaborate, create a project plan , its more or less similar to excel but with additional features.
Smartsheet Review
What do you like best about the product?
Ease of use, dept access, focused on project management and workflow.
What do you dislike about the product?
Complex change in licensing was not an easy transition.
What problems is the product solving and how is that benefiting you?
General project management and some business workflow.
An excellent collaboration tool with robust integration capabilities
What do you like best about the product?
We use Smartsheet to collaborate across our medium-sized organisation. Our team has set up several sheets and then generated reports or Dynamic Views to work efficiently with various stakeholders, both internal and external. Dynamic View is a great feature that allows us to share data or documents from different teams with external suppliers, while ensuring sensitive information remains protected.
Integration—especially using Data Shuttle to import data from external apps—is key for us, as it enables Smartsheet to act as the single source of truth for our projects.
Setting up reports and dashboards is relatively straightforward.
When support was needed, the Smartsheet team was easy to reach and very helpful via Zoom.
Integration—especially using Data Shuttle to import data from external apps—is key for us, as it enables Smartsheet to act as the single source of truth for our projects.
Setting up reports and dashboards is relatively straightforward.
When support was needed, the Smartsheet team was easy to reach and very helpful via Zoom.
What do you dislike about the product?
I’d really like to see further development of Dynamic View, particularly in relation to comments and attachments. A feature we would find especially useful is the ability to add comments within reports or Dynamic Views without those comments being automatically copied to the main project sheet. We often work with suppliers who cannot be granted access to the underlying sheet, so more flexibility in this area would be a major improvement.
What problems is the product solving and how is that benefiting you?
We mostly use Smartsheet for Project Management, Project Collaboration, and Workflow Management. Smartsheet helps us collaborate seamlessly across teams and with external partners (in our case production suppliers), whilst keeping sensitive data secure. With Data Shuttle, we integrate external data easily and use Smartsheet as our single source of truth. Dynamic View is powerful, though we’d love more flexibility, especially when it comes to comments and attachments.
One feature that I really like is the AI generated formulas, this has saved me so much time over the last months whilst creating new project sheets.
One feature that I really like is the AI generated formulas, this has saved me so much time over the last months whilst creating new project sheets.
My experience with Smartsheet has been great and very positive
What do you like best about the product?
I like the fact that it is a user-friendly and versatile platform that makes managing work and projects seamless. I particularly value its ease of use, the abundance of learning materials and certifications, and the premium apps, which unlock powerful features for building tailored, high-impact solutions. It’s a great tool for teams looking to scale efficiently.
What do you dislike about the product?
At times, the system can experience instability or technical issues, which can interrupt workflows. Additionally, the pricing can be a barrier for smaller companies, making it harder to justify the investment despite the platform’s value.
What problems is the product solving and how is that benefiting you?
Smartsheet solves key challenges around project visibility, process automation, and team collaboration. Its rich set of features and premium apps allows me to offer clients powerful, customized solutions that meet complex business needs. The strong collaboration capabilities also ensure smoother communication and faster decision-making across teams.
Useful tool for managing project delivery and generating progress dashboard reports
What do you like best about the product?
The dashboard report feature set for displaying clearly and simply project progress.
What do you dislike about the product?
The sharing and access rights for sheets and files could be better and the resource management function is only available to higher paid subscribers.
What problems is the product solving and how is that benefiting you?
It allows for compiling data from multiple sources that can be presented in a simple dashboard to help in understanding team and project performance to help develop and foster lessons learned.
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