Smartsheet
SmartsheetExternal reviews
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Mostly good. Some minor issues
What do you like best about the product?
The ability to set up and customize sheets to share and collect survey responses
What do you dislike about the product?
The functionality to edit the sheet itself.
What problems is the product solving and how is that benefiting you?
The sheet output starts at line 9 or something. I cant delete the empty rows above, nor the test entries that we'd entered to test some surveys and sheets.
Using smartsheets is a helpful and efficiant way of keeping track of my records
What do you like best about the product?
My daily follow up sheet is very helpful
What do you dislike about the product?
When writing a comment, when i press "enter" it submits my comment automatically, sometimes before my comment is complete, its just a mistake
What problems is the product solving and how is that benefiting you?
it solves the problem of having many papers of all my reminders
Whole department activity in one site
What do you like best about the product?
Automation on notiifications and the dashbords customization
What do you dislike about the product?
the data matrix or how to mix and match files system is complex
What problems is the product solving and how is that benefiting you?
solving the all participating and feeding at the same time, eliminating many excel files on a server
KEN THHOUGHTS ABOUT SMART SHEET
What do you like best about the product?
✅ Customizable Templates: We easily adapted templates for preventive maintenance schedules, downtime logs, and asset records.
✅ Collaboration Features: Assigning tasks to team members and tracking their progress is seamless.
✅ Alerts and Reminders: Automatic notifications help ensure maintenance tasks aren’t missed.
✅ Attachment Support: We attach manuals, photos, and inspection reports directly to rows.
✅ Dashboard Reporting: Visual summaries help management quickly understand equipment performance and maintenance status.
✅ Collaboration Features: Assigning tasks to team members and tracking their progress is seamless.
✅ Alerts and Reminders: Automatic notifications help ensure maintenance tasks aren’t missed.
✅ Attachment Support: We attach manuals, photos, and inspection reports directly to rows.
✅ Dashboard Reporting: Visual summaries help management quickly understand equipment performance and maintenance status.
What do you dislike about the product?
❌ Can Get Complex: Setting up formulas or automations requires a bit of a learning curve.
❌ Mobile App Limitations: The mobile interface is decent but not as smooth for larger sheets
❌ Mobile App Limitations: The mobile interface is decent but not as smooth for larger sheets
What problems is the product solving and how is that benefiting you?
ack of Visibility and Accountability
Before Smartsheet, it was difficult to track who was responsible for each maintenance task and whether it had been completed. Now, every task is assigned, timestamped, and visible to the team, which improves accountability and follow-through.
Disorganized Work Order Tracking
We used to manage work orders manually or with spreadsheets, which often led to missed or delayed tasks. Smartsheet centralizes all work orders in one place with clear due dates, statuses, and priority levels.
Inefficient Communication
Smartsheet cuts down on unnecessary emails and verbal check-ins by allowing real-time updates, comments, and automatic alerts for overdue or upcoming tasks.
Before Smartsheet, it was difficult to track who was responsible for each maintenance task and whether it had been completed. Now, every task is assigned, timestamped, and visible to the team, which improves accountability and follow-through.
Disorganized Work Order Tracking
We used to manage work orders manually or with spreadsheets, which often led to missed or delayed tasks. Smartsheet centralizes all work orders in one place with clear due dates, statuses, and priority levels.
Inefficient Communication
Smartsheet cuts down on unnecessary emails and verbal check-ins by allowing real-time updates, comments, and automatic alerts for overdue or upcoming tasks.
Project Tracking made easy
What do you like best about the product?
This allows our organization to collaborate on project schedules. We track up to 5 installations crews using smartsheet
What do you dislike about the product?
Took a little bit to figure out how to use it with the predecessors.
What problems is the product solving and how is that benefiting you?
As a growing business, we needed a way to organize all of our installations. We have 5 install crews now that are on projects that take different amounts of time. We need to track how long they take and when they move on to the next installation.
Great tool for team collaboration
What do you like best about the product?
The ability to track projects and assign tasks to different members on your team.
What do you dislike about the product?
It was confusing at first to get familiarized.
What problems is the product solving and how is that benefiting you?
keeping track of assigned tasks
Smartsheet as a program management tool for new product development
What do you like best about the product?
Best thing about this tool is that all the information about a project is organized and easy to access by all the stakeholders. Program status tracking has become easy due to its automated notification email. Its implementation was smooth, and team members frequently access this tool as links in email directly take them to their assignment. Top management can easily pull out required data for all the programs. Overall it has well integrated with the existing system and will help serve the customer better.
What do you dislike about the product?
GUI should be improved in subsequent updates. Entered data should refresh automatically and should be visible to other team member in minimum possible time.
What problems is the product solving and how is that benefiting you?
It helps me to keep all the project data consolidated at one place and can be accessed by all the stakeholders anytime and anywhere.
I have had only positive things to say. Very smooth and customer service is very responsive.
What do you like best about the product?
I like the fact that you can create different work spaces
What do you dislike about the product?
I think the dropdowns can be more clear.
What problems is the product solving and how is that benefiting you?
I need a place I can track mine and my employees work.
Easy to Use
What do you like best about the product?
Coming from an MS Project user, Smartsheet is quite simple to use, and has many of the same abilities as MS Project has.
What do you dislike about the product?
When copying a section, and pasting it doesn't recognize the predecessors in relation to what I have copied and where they are being pasted. I have to put in the predecessors manually.
What problems is the product solving and how is that benefiting you?
Letting us know the critical path is very important.
Project Management Framework using Smartsheet
What do you like best about the product?
Smartsheet is a highly sophisticated platform that enables organizations to establish a mature and scalable project management framework. Its advanced dashboard capabilities offer powerful visualizations that enhance project tracking and decision-making. Additionally, the resource management module is a standout feature, providing robust tools to effectively manage workloads across large teams.
What do you dislike about the product?
Smartsheet can feel overwhelming for new users due to its wide range of features. Some advanced functionalities require a learning curve, and performance may slow down with very large sheets or complex automations.
What problems is the product solving and how is that benefiting you?
Resource management module helps visibility to see how team members are loaded with various tasks. The visibility helps to level load team members for efficient project management.
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