Smartsheet
SmartsheetExternal reviews
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It has been good for most needs, but is very clunky
What do you like best about the product?
I like the automation piece, but it could use more automation options
What do you dislike about the product?
The dashboard building is very clunky, and not user friendly.
What problems is the product solving and how is that benefiting you?
Smartsheet helps my project management organization
Smartsheets has helped us become more organized
What do you like best about the product?
Accessibility to multiple users and easy integration
What do you dislike about the product?
Training crewmembers to use and updating administrator
What problems is the product solving and how is that benefiting you?
Ease of communication and speed of updating projects
Expensive, but worthwhile
What do you like best about the product?
Smartsheet has enabled us to centralize processes (such as purchasing, scheduling, and hiring) which were historically done through e-mail. $689/user/year is steep, but the return on investment is sound. The software is simple enough for the average user to be able to navigate, but powerful enough for those who know how to use computers to get a lot out of.
What do you dislike about the product?
My biggest disappointment with Smartsheets is the lack of a programming language (like Excel's VBA) to compensate for the inexplicable gaps in features. It would, for instance, be nice to be able to require a character minimum in forms to stop users from simply entering a space in required fields.
What problems is the product solving and how is that benefiting you?
Smartsheet has enabled us to collect ~ 90% of the information needed from users in one step, replacing the need for long e-mail chains which have a tendency to be lost. Simple additions (such as the previously mentioned character minimum in forms) would bring this figure as close to 100% as software is capable of.
It's a clean interface and is great for sharing data with others.
What do you like best about the product?
Super easy to work in the same document with other team members. It also helps force clean data in the way it's set up. It integrates well with Power Bi which is helpful for my work. Attaching items to rows is great as well.
What do you dislike about the product?
Don't expect it to be as powerful as excel. Not meant to be that flexible.
What problems is the product solving and how is that benefiting you?
Centralized hub for information that multiple people track.
Review of Smartsheets - Marketing Standpoint
What do you like best about the product?
The draft section is the best feature as it allows for commenting on assets from all parties.
What do you dislike about the product?
It does very little more than Google sheets. While I mentioned that I like drafts, there are quite a few features that need improvement in that arena.
What problems is the product solving and how is that benefiting you?
Smartsheet alleviates back and forth emails with drafts getting confused, the ability to comment on drafts whether it is a video or a PDF.
very efficient project management tool
What do you like best about the product?
I really like the dashboards, and that you can leave comments in Smartsheet's with multiple users, the input history is also very helpful
What do you dislike about the product?
no tabs like excel, bit tricky to create an Archive sheet, might helpful to have a hidden row function like excel, can sometimes be hard to input features/ copy paste large chunks of data and link Smartsheet's.
What problems is the product solving and how is that benefiting you?
just project management in general, good way to integrate work processes onto one dashboard
Smartsheet is easy to use, leverage, and grow with as our programs grow.
What do you like best about the product?
The options to create dashboards and reporting off of a main program plan.
What do you dislike about the product?
The changing cost model does not provide pricing changes in dollar amounts. It is unclear what the new costs will be.
What problems is the product solving and how is that benefiting you?
A cohesive project plan for multiple projects that allows us to dashboard for reporting needs
Smartsheet is great for projects, project management, etc
What do you like best about the product?
Accessibility, features, user friendly and display
What do you dislike about the product?
You run out of sheets quickly when working on several projects.
What problems is the product solving and how is that benefiting you?
A great space to organize all types of projects.
I created a full set of dashboard and KPI for my team
What do you like best about the product?
The reporting and dashboard function is the most useful one
What do you dislike about the product?
sometimes is frustrating to write long formulas
What problems is the product solving and how is that benefiting you?
Keeping track of project deliverable, timing, shcedule.
The tool supports me in managing my projects effectively across teams and countries
What do you like best about the product?
I like the ability to connect multiple sheets, or cells within sheets together, the different views you can select, and the ability to create multi layered child groups
What do you dislike about the product?
The pricing model change has caused big challenges/frustrations across our teams. We've also been disappointed with the lack of support, and awareness, of our account manager, making it feel like we've had to navigate this change alone.
Other areas for improvement are:
the update request feature - it's not very clear when requests have been added, or not added
I find the colour coding on the timeline view very clunky, and it would be great if instead you could right click on the task and choose a colour manually
The manual saving means people unfamiliar with how Smartsheet works regularly lose work because they assume it autosaves
Other areas for improvement are:
the update request feature - it's not very clear when requests have been added, or not added
I find the colour coding on the timeline view very clunky, and it would be great if instead you could right click on the task and choose a colour manually
The manual saving means people unfamiliar with how Smartsheet works regularly lose work because they assume it autosaves
What problems is the product solving and how is that benefiting you?
Solving: storing information in one centralised place, linking data from different sheets together
Benefits: ability to link cells across sheets, timeline views, predecessors
Benefits: ability to link cells across sheets, timeline views, predecessors
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