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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Construction

SmartSheets: A Powerful Tool with a Learning Curve

  • July 23, 2025
  • Review provided by G2

What do you like best about the product?
Helps streamline teamwork with real-time updates and customizable automation.
What do you dislike about the product?
Some features are hard to learn quickly.
What problems is the product solving and how is that benefiting you?
SmartSheet helps me stay organized by tracking development timelines, consultant tasks, and permit milestones in one place. It improves team visibility and reduces delays by keeping everyone on the same page.


    Biotechnology

Makes Visuals easy!!

  • July 23, 2025
  • Review provided by G2

What do you like best about the product?
I feel it allows me to intergrate multiple programs to be displayed in one place! We use this for our changeover meetings, allowing us to relay information very smoothly. It is quite easy to teach others how to use it, as well as being able to use it every day and how easy it was to roll out.
What do you dislike about the product?
I feel that the widgets could be more unique in a sense of displaying information.
What problems is the product solving and how is that benefiting you?
It is able to help us display tons of metrics and information across many platforms. I feel that it makes things way more visible for our teams spanning 6 shifts. Ability to have everyone in the know is important.


    Santiago I.

Good for the most part

  • July 23, 2025
  • Review provided by G2

What do you like best about the product?
Smart sheets is great for data management, it's flexible with easy user interface, and it's most useful feature to us is the usage of mobile devices for the platform. We use it daily for live performances and keep track of most things. The access to API's works great, we implement external code so that we can do the automations we want to do.
What do you dislike about the product?
Customer support read a script, but too many of the issues we had needed to be solved by our team. It feels limited in both automations as well as interface on the back end. Small things, such as conversations needed to be removed manually if they're tied to a sheet, we can't copy cells and paste them to a different sheet, connectivity to Power Automate is not the best and is severely limited. Automations take a few minutes, and you can't prioritize automations or time them by the minute, so they require specific structuring even though it wouldn't be an issue with programs such as Excel. They update features that seem more aesthetic and there are many small details that could instead be improved which would honestly increase the apps value.
What problems is the product solving and how is that benefiting you?
Smartsheets allows us to have mobile devices directly insert data onto the sheets which we are able to use the very same day for inventory across multiple theaters.


    Hospital & Health Care

I am pleased

  • July 23, 2025
  • Review provided by G2

What do you like best about the product?
Easier to use. All our data recordings and reports are done through smartsheet and it's really easy to implement new templates. Frequent webinar and customer support is another positive I found about Smartsheet
What do you dislike about the product?
I can't find a merging option anywhere in smartsheet.
What problems is the product solving and how is that benefiting you?
We prepare different smartsheets to identify the contract and non contract customers and the amount of support we provide. We made a chart in smartsheet to help us identify them, The annual maintenace contract details are also being notified, planned and updating through smartsheet. Our workshop ticketing system also use Smartsheet.


    Construction

Smartsheet Review

  • July 23, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use and access, definitely user friendly compared to Excel and other sheets that can be used for tracking projects. Also easy to add user to contribute or view a sheet.
What do you dislike about the product?
Can be cumbersome to Navigate if you are new to system, also licensing appears to be expensive for amount of users we have using it.
What problems is the product solving and how is that benefiting you?
Smartsheet solves accountability problems in the workplace, it helps us keep track of other people responsible during a project or in a team. When setting up a new user within our company, we are able to send reminders to those listed in the sheet to prepare for the new users start date on Monday. This helps make sure everyone is on the same page and is fine with setting up the user as is.


    Consulting

Ongoing Smartsheet Learning Experience

  • July 23, 2025
  • Review provided by G2

What do you like best about the product?
I like how it provides a well-rounded system with different tools which allows for creativity and freedom when it comes to building client solutions without having to type a line of code.
What do you dislike about the product?
There are few functionalities with the app that are limited or missing. There are also some really annoying little things which I presume can be solved easily. To give an example: When creating conditional formatting rules, once you add an "AND" condition, it can't be undone. Also, you can't delete a column if it's being used in conditional formatting rules, etc.
What problems is the product solving and how is that benefiting you?
As a Smartsheet Consultant, I'm using the app to solve client problems. From what I witnessed with about 9 months using Smartsheet, it is really helpful when it comes to PPM Solutions and allowing businesses have a great control over their projects at a granular level, and over their portfolio. It also enables seamless collaboration across Teams which is one of the most powerful features within the app.


    Ryan M.

Works well for what we need

  • July 23, 2025
  • Review provided by G2

What do you like best about the product?
It’s easy to add data and it can be design to fit your own business needs
What do you dislike about the product?
It can be complicated to use the automations but if done correctly they are amazing
What problems is the product solving and how is that benefiting you?
The ability to move projects from one department to another


    Logistics and Supply Chain

Organize yourself with smartsheet

  • July 22, 2025
  • Review provided by G2

What do you like best about the product?
You can invite colleagues to work on shared spreadsheets and have them follow your progress on your workboard
What do you dislike about the product?
More features for example the subtask shows on the card as well as its own individual card. a bit redundant. Subtask on maincard is perfect
What problems is the product solving and how is that benefiting you?
Organization and updating stakeholders


    Alexandra M.

Best place to keep all your information

  • July 22, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet is great, great way to keeo track and information. So easy to use and all the information you need all in one place
What do you dislike about the product?
No downside yet to this. I enjoy all part of smartsheet
What problems is the product solving and how is that benefiting you?
Keeps all our information in one place.


    Construction

Smartsheet use for construction general contractor in advacned technology sector

  • July 22, 2025
  • Review provided by G2

What do you like best about the product?
I like the versatility and intuitive features to sort, create, share, and collaborate with my project stakeholders
What do you dislike about the product?
Occasionally, I wish i knew more about the features provided. Without using the tutorials, I may need to ask for help on how-to's
What problems is the product solving and how is that benefiting you?
Keeping all project info in one location, central and easy to use for non-tech savvy team members