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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Efficient Project Management for ERP implementation life cycle

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
I have been using smartsheet from last year. The dashboard and reporting features help management track progress in real time, and sharing reports with leadership. What I like the most is

1. Easy to use spreadsheet format
2. Strong automation and workglow features
3. Centralized project visibility through dashboards
4. Good integration optins with tools like Google workspace and slack
What do you dislike about the product?
- The interface can feel a bit cluttered when too many columns or automations are added.

- Automation setup can be complex for beginnes.

- Mobile app experience isn’t as smooth as the desktop version.
What problems is the product solving and how is that benefiting you?
Smartsheet helped our team to track the ERP implementation tasks in a structured manner. It also improve team accountability and ownership. It helps to improve the visibility for management and stakeholders.
In the spreadsheets responsibility of each party is clearly defined and clear timelines are mentioned so it reduces the followups and also help to improve the reporting accuracy for both Internal team and client users.


    Logistics and Supply Chain

Essential Management Tool: Easy to Use and Perfect for Daily Data Analysis

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use, clear visible great tool to management data and analyse. We use it daily as a management tool to track our department activity and pipeline.
What do you dislike about the product?
Haven't really come across any parts that have been challenging so nothing to add here.
What problems is the product solving and how is that benefiting you?
Visibility of pipeline and individual activity tracking


    Vincent W.R. J.

Great MS Project Compatibility, But Account Limitations Frustrate

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
It is very compatible with the mircrosfot Project
What do you dislike about the product?
Account limitations between Pro and Enterprise
What problems is the product solving and how is that benefiting you?
Project planning and managing


    Defense & Space

Insightful and Flawless Experience

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
the insight you have and the ease to use
What do you dislike about the product?
cant think of one but i have to say when i cant find something
What problems is the product solving and how is that benefiting you?
to have sight over the registered problems


    Civil Engineering

User-Friendly and Highly Efficient—No Dislikes at All

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
It is user friendly and it is very useful
What do you dislike about the product?
There is no dislikes about the smartsheet and it can be very efficient.
What problems is the product solving and how is that benefiting you?
This can be helpful in data management and also the coordination of activities and follow ups


    Banking

Great Interactive Features, But Rising User Licence Costs

  • November 03, 2025
  • Review provided by G2

What do you like best about the product?
Interactive working documents, notifications and workflow
What do you dislike about the product?
User licence cost increase and billing model
What problems is the product solving and how is that benefiting you?
Interactive worksheets for users in different locations,
Workflow approval and actions between departments


    Jeff E.

Essential for Project Timelines and Ticketing

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
I mostly use it to review project timelines that PMs put together. We also use it as a ticketing system and roadmaps. It's a great way to visualize the details for someone like me that tends to see big picture easier, but it also helps my teamembers see the big picture or strategy when they tend to see more of the details within a project.
What do you dislike about the product?
I would like there to be more customization when it comes to creating roadmaps. This would help as I sometimes have to revert back to Lucid and execs want to stay in Smartsheet.
What problems is the product solving and how is that benefiting you?
It definitely helps our teams stay connected with so many different tasks to handle within large scale projects.


    Jose Guillermo Q.

Seamless Transition with Intuitive Dashboard Features

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
I find Smartsheet incredibly functional and appreciate how easy the transition was from old spreadsheet applications, making it the preferred tool for my projects. I particularly enjoy the clear and easy-to-use user interface, which simplifies navigating through various tasks. I also value Smartsheet's ability to interconnect different data sources effortlessly, which greatly enhances my workflow. The dashboard assistant stands out as it allows me to create visually appealing dashboards based on data from various grids within the same workspace. Additionally, the capability to embed content on the sheets is highly beneficial for my work. I appreciate the templates provided by Smartsheet for their ease of use and effectiveness in managing daily operations and team management tasks. The mobile app is another great feature, offering robust functionality and enabling me to oversee team progress conveniently on my mobile device. Lastly, I find the platform's functionality as a web tool particularly useful for maintaining a high level of operational efficiency.
What do you dislike about the product?
I find it challenging to manipulate headers in Smartsheet, as it is not possible to copy and paste them from other chart sources, which hampers efficiency. Additionally, I would like the ability to upload Excel files directly into Smartsheet, which is currently not possible. This would streamline data integration and simplify transitions between tools. Moreover, I wish there was an AI presentation elaborator feature to assist in creating professional presentations seamlessly.
What problems is the product solving and how is that benefiting you?
I find Smartsheet provides a visual way to manage project timelines and responsibilities, supports easy collaboration, and offers clear dashboards for tracking. Its templates and mobile app facilitate daily operations and team management.


    Trixie S.

Good at connecting and referencing data

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
Automations, linking, and referencing the sheet makes it easier to gather the datas better.
What do you dislike about the product?
I can't copy just specific rows to pother shee
Load slow when data is full
Does not update the date in the sheet unless it isss being opened and refreshd
What problems is the product solving and how is that benefiting you?
Gathering specific data in a pool of information


    Consulting

Great for Sharing and Visualization, But Limited Real-Time Collaboration

  • October 31, 2025
  • Review provided by G2

What do you like best about the product?
I use it daily with several people, and it's convenient for sharing information with those outside our group. The platform also makes it easy to implement dashboards to visualize simple data.
What do you dislike about the product?
Depending on your subscription, there can be certain limitations, and you also don't get to see others working on it in real time.
What problems is the product solving and how is that benefiting you?
The platform makes it simple to share and track tasks, and the Gantt chart visualization is very helpful. I rely on it to ensure that everyone on the team, both internal and external members, stays aligned so we can achieve our project goals.