Smartsheet
SmartsheetExternal reviews
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The spreadsheet that became a management platform
What do you like best about the product?
Flexibility, integration, and control in a single environment where we can manage everything from project management to well-structured internal processes, allows for multiple automations and real-time collaboration that optimize time and tasks.
What do you dislike about the product?
The cost can be somewhat high depending on the number of users, and integration with other platforms is often paid or requires external development.
What problems is the product solving and how is that benefiting you?
Smartsheet allows the creation of simple automated workflows (reminders, notifications, approvals), but it does not support advanced logic or multiple conditions. This limitation forces processes to remain simple and clear, avoiding overly complicated automations that few understand or can maintain. Additionally, it encourages the use of the API or external integrations, which gives more control and customization to those who know how to leverage them.
Review of Smartsheet by O. Willcox
What do you like best about the product?
The streamlined & easy to access work flow - information can be stored & linked quickly to build efficent workflow skeletons
What do you dislike about the product?
Some of the formulas/sheet functions/automations are not as intuitive as I expected them to be & there are actually quite a lot of limitations on how to link & share things between sheets
What problems is the product solving and how is that benefiting you?
It has allowed information & material holdings to be updated live & shared
Useful tool to connect everyone
What do you like best about the product?
To share information within the company, so it is visible for everyone
What do you dislike about the product?
Sometime takes time to update, so it might be confusing
What problems is the product solving and how is that benefiting you?
Access to information
My experience with Smartsheet
What do you like best about the product?
Smartsheet is clearly designed with quality as a priority. Its user-friendly interface and strong audit capabilities make it especially valuable for those working in regulated industries.
What do you dislike about the product?
The user interface may not be the most intuitive or up-to-date, but it is still navigable.
What problems is the product solving and how is that benefiting you?
Smartsheet is excellent for managing documents in accordance with regulations. Additionally, its management of change module makes it easier to control changes and provides a space for all relevant stakeholders to contribute their input.
well organised
What do you like best about the product?
This system really useful and practical.
What do you dislike about the product?
There is not enough information / interaction
What problems is the product solving and how is that benefiting you?
follow the ticketing system
Amazing and easy to use
What do you like best about the product?
I love that fact that other users are able to create sheets and it is easy access.
What do you dislike about the product?
The privacy or access level but othe then that all is good.
What problems is the product solving and how is that benefiting you?
Work management is efficient and easy to over see
Smartsheet is intuitive
What do you like best about the product?
Smartsheet user interface is intuitive and easy to use. The charts and reports functionality along with workflows make the system powerful for complex project management.
What do you dislike about the product?
Smartsheet requires licenses for advanced functionality. The base licenses support basic project management without the ability to perform portfolio management.
What problems is the product solving and how is that benefiting you?
Managing a large pool of shared resources across hundreds of concurrent active projects.
Effortless Collaboration and Visibility with Smartsheet
What do you like best about the product?
I appreciate Smartsheet's live document feature, which provides full visibility and enables real-time collaboration with both internal teams and customers. The ability to build dashboards is fantastic, and the flexible access rights are a significant advantage over binary systems like Excel. Grouping tasks under parent tasks and the simplicity of using filters enhance usability. It's user-friendly enough for non-developers to create pages easily, making it accessible for interns to contribute effectively.
What do you dislike about the product?
I think it would be beneficial to have more in-person sessions and meetings. In the past, there were numerous sessions in London where we could meet, present case studies, and learn from peers. While I understand much is done remotely now, having more face-to-face interactions would be great for sharing how we use Smartsheet and learning from others.
What problems is the product solving and how is that benefiting you?
I find Smartsheet solves visibility issues with live document sharing and offers flexible access rights, enhancing internal and customer collaboration.
useful
What do you like best about the product?
the simplificity and Salesforce integration
What do you dislike about the product?
the navigation is clunky, the folders and rationale could be better organized
What problems is the product solving and how is that benefiting you?
project mnagement for cross function visibility, like the single source of thruth
SMARTSHEET FOR MANAGING PROJECTS
What do you like best about the product?
Intuitive experience for users in tracking project timelines and deliveries.
What do you dislike about the product?
The UI should be improved for proper segmentation of projects.
What problems is the product solving and how is that benefiting you?
As a Software Test Analyst, I am able to track tasks assigned to me by the project management team.
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