Smartsheet
SmartsheetExternal reviews
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Daily user of Smartsheet
What do you like best about the product?
I like the collaboration aspect where all stakeholders can converge on one platform to work and comment on a project. Others platform do it but I wouldn't invite our corporate clients to a Google Sheet. I see Smartsheet as a more reputable tool to share with clients.
What do you dislike about the product?
I feel like we are not using the full power of Smartsheet and I would like a more dedicated account rep. to show us some features we're not using.
What problems is the product solving and how is that benefiting you?
Our team is 100% remote and Smartsheet is solving the issue of easy collaboration for a dispersed team
Somewhat clunky experience with potential for better spreadsheet facilitation.
What do you like best about the product?
I like that you can select data points somewhat simply between multiple / many different data sources to create very dynamic worksheets.
What do you dislike about the product?
The linkage interface is not very intelligent, the link updating is slow and can make it difficult to identify issues, and not all traditional excel formulas are functional (especially being able to use a spreadsheet in a time-based format).
What problems is the product solving and how is that benefiting you?
I can link together many different datasets and visualize them more simply and centrally than a traditional excel model.
Smartsheet for Efficiency and Communication
What do you like best about the product?
I like the communication aspect of Smartsheet, which takes away reliance on Teams and Outlook, for clients and users that do not have Microsoft. I am able to track the status of projects in real time, receive email notifications when someone tags me, and attach documents as needed. It really helps my team be efficient, stay on track, and be held accountable. I use Smartsheet daily for multiple aspects of my job, and it has truly been a game changer.
What do you dislike about the product?
I would like to see more customization capabilities and possibly some more user-friendly ways to access chat and attachment features. The form generation is great, but some users are still able to manipulate fields they otherwise should not be able to.
What problems is the product solving and how is that benefiting you?
Smartsheet allows my team to better collaborate and re-assign tasks as needed. Since it is online, we are all able to access Smartsheet from anywhere.
Its a very useful IT tool for increased collaboration and data collection and analysis.
What do you like best about the product?
Its collaborative.
Easy of storing data and the use of simple forms
Easy of storing data and the use of simple forms
What do you dislike about the product?
At times, it can be somewhat challenging to cross-reference formulas and similar elements. It takes a little time to get accustomed to the interface before you feel comfortable building your own worksheets.
What problems is the product solving and how is that benefiting you?
The software offers useful features for inventory and stock management. It also supports procurement tasks, such as handling requests for quotations, as well as tracking orders and expenditures.
New to Smartsheet
What do you like best about the product?
Easy of use and very flexible to many different uses. Right now we have replace a OneNote notebook that was being used heavily for PMO work and now standing up a ticketing system for another department with a very small volume of tickets.
What do you dislike about the product?
It can take some time to become familiar with the icons on the side and to distinguish between a sheet, a workspace, or a report.
What problems is the product solving and how is that benefiting you?
The main problem we encountered was that our OneNote files became corrupted. When we attempted to restore them, we discovered that backing up OneNote files is essentially ineffective unless the files were backed up locally on the computer. This made the recovery process very frustrating.
Easy to use and follow.
What do you like best about the product?
Easy, efficient, effective in month to month inventory. I use smartsheet twice a day and it is quick and don't feel like it takes me anymore time.
What do you dislike about the product?
Nothing significant I can say I did not like. Going back and forth from the tabs on the left to make sure all is complete is not necessary if using the main page.
What problems is the product solving and how is that benefiting you?
Inventory for busy single provider only clinic.
Useful collaborative space
What do you like best about the product?
collaborative space, very useful for tracking projects and sales
What do you dislike about the product?
Sometimes it takes a long time for the information to pull from one smartsheet to another. Also, sometimes I need to add extra lines to paste a pre-set template that has formulas for the formulas to work, it's an extra step that seems inconvenient at times, otherwise very useful tool
What problems is the product solving and how is that benefiting you?
tracking projects, sales, working at the same time with other colleagues from the team
Flexible and Reliable for Team Workflows
What do you like best about the product?
Smartsheet is very easy to use and feels familiar for anyone used to spreadsheets, which makes adoption smooth across teams. Implementation was simple, and we were able to set up workflows without much training. Customer support has been responsive and helpful whenever questions came up. I use Smartsheet frequently for tracking projects, assigning tasks, and reporting. The number of features is impressive — from automation and dashboards to integrations with other tools we use — but it doesn’t feel overwhelming. The integrations (with Google Workspace, Slack, etc.) make it easy to connect Smartsheet to our existing workflows, which saves time and reduces manual updates
What do you dislike about the product?
Some of the advanced features take extra time to learn, and customizing dashboards or complex reports can feel a bit tricky without training. The mobile app is useful for quick updates but not as smooth for building or editing sheets compared to desktop. Pricing can also become a factor if you need premium features or a larger number of users. These are minor issues overall, but worth being aware
What problems is the product solving and how is that benefiting you?
Smartsheet helps us track hardware deliveries more accurately — for example, associates can scan a QR code when a laptop is delivered, so we know exactly which device they received. This improves accountability and reduces errors. It also makes scheduling easier, such as when we arrange remote laptop wipe slots, since the platform keeps everything organized and visible to the team. Overall, it saves time, cuts down on miscommunication, and helps ensure a smoother IT support process.
Useful tool to manage data
What do you like best about the product?
Smartsheet is good as it allows referencing to different sheets with ease. It is also simple enough to use without any experience. I like that neat dashboards can be created with the existing sheets. Collaboration is made easier with this tool, and it can be implemented across the organization.
What do you dislike about the product?
It takes a long while to save changes, and sometimes changes don't even get saved. It can be slow and clunky. There's not much customer support provided.
What problems is the product solving and how is that benefiting you?
Cleaning up and organizing data, makes it easier for analysis
Smartsheet Review
What do you like best about the product?
How much you can achieve with it - dashboards, sheets, gantt charts, etc
What do you dislike about the product?
1 - How slow it's become!
2 - Everytime you want to create a sheet quickly, it creates a workspace.
3 - When you want to search a sheet by ctrl+?, you have to use your mouse to click Search button, click the sheet, and then click ok. Would be amazing if you could use your keyboard to achieve this.
4 - No multiple sheets in one sheet like excel.
2 - Everytime you want to create a sheet quickly, it creates a workspace.
3 - When you want to search a sheet by ctrl+?, you have to use your mouse to click Search button, click the sheet, and then click ok. Would be amazing if you could use your keyboard to achieve this.
4 - No multiple sheets in one sheet like excel.
What problems is the product solving and how is that benefiting you?
One place for a lot of things.
90-day sprints, tasks lists, etc.
90-day sprints, tasks lists, etc.
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