Smartsheet
SmartsheetExternal reviews
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Seamless Transition with Intuitive Dashboard Features
What do you like best about the product?
I find Smartsheet incredibly functional and appreciate how easy the transition was from old spreadsheet applications, making it the preferred tool for my projects. I particularly enjoy the clear and easy-to-use user interface, which simplifies navigating through various tasks. I also value Smartsheet's ability to interconnect different data sources effortlessly, which greatly enhances my workflow. The dashboard assistant stands out as it allows me to create visually appealing dashboards based on data from various grids within the same workspace. Additionally, the capability to embed content on the sheets is highly beneficial for my work. I appreciate the templates provided by Smartsheet for their ease of use and effectiveness in managing daily operations and team management tasks. The mobile app is another great feature, offering robust functionality and enabling me to oversee team progress conveniently on my mobile device. Lastly, I find the platform's functionality as a web tool particularly useful for maintaining a high level of operational efficiency.
What do you dislike about the product?
I find it challenging to manipulate headers in Smartsheet, as it is not possible to copy and paste them from other chart sources, which hampers efficiency. Additionally, I would like the ability to upload Excel files directly into Smartsheet, which is currently not possible. This would streamline data integration and simplify transitions between tools. Moreover, I wish there was an AI presentation elaborator feature to assist in creating professional presentations seamlessly.
What problems is the product solving and how is that benefiting you?
I find Smartsheet provides a visual way to manage project timelines and responsibilities, supports easy collaboration, and offers clear dashboards for tracking. Its templates and mobile app facilitate daily operations and team management.
easy to use and learn to use cant fault the smart sheet
What do you like best about the product?
just easy to learn and use makes the tasks and records easy to upload. being able to go back and just enter vital numbers to go back on really helps you if you do make a mistake you can edit .
What do you dislike about the product?
have had trouble with loading sometimes but mainly down to internet where i work i think other than that i cant fault the smart sheet
What problems is the product solving and how is that benefiting you?
just the abilty to be able to edit and upload files knowing just clicking save its there just in case you do have a power cut or internet lost you can just reload and its all there on the smartsheet
Good at connecting and referencing data
What do you like best about the product?
Automations, linking, and referencing the sheet makes it easier to gather the datas better.
What do you dislike about the product?
I can't copy just specific rows to pother shee
Load slow when data is full
Does not update the date in the sheet unless it isss being opened and refreshd
Load slow when data is full
Does not update the date in the sheet unless it isss being opened and refreshd
What problems is the product solving and how is that benefiting you?
Gathering specific data in a pool of information
Great for Sharing and Visualization, But Limited Real-Time Collaboration
What do you like best about the product?
I use it daily with several people, and it's convenient for sharing information with those outside our group. The platform also makes it easy to implement dashboards to visualize simple data.
What do you dislike about the product?
Depending on your subscription, there can be certain limitations, and you also don't get to see others working on it in real time.
What problems is the product solving and how is that benefiting you?
The platform makes it simple to share and track tasks, and the Gantt chart visualization is very helpful. I rely on it to ensure that everyone on the team, both internal and external members, stays aligned so we can achieve our project goals.
Predecessor Column Makes Planning a Breeze
What do you like best about the product?
The ability to add a predecessor column is very useful when it comes to planning.
What do you dislike about the product?
Smartsheets could benefit from offering training courses on how to use their templates effectively, as this would be helpful for users.
What problems is the product solving and how is that benefiting you?
The ability to track tasks across different teams and monitor their current status is very helpful.
Great Project Views, But Licensing and Missing Features Add Frustration
What do you like best about the product?
Being able to switch from a project list or grid view to a Gantt chart is useful. Attaching files to project items in grid view is fairly straightforward including drag-and-drop from outlook. Fairly straightforward to get started and users of excel will find it pretty familiar though with some limitations to functions. Templates are nice but I've not found many that I could use without quite a lot of reworking, it's usually quicker to create my own, however other users may prefer to pick up templates.
What do you dislike about the product?
Licencing has seemed to be challenging and costly - with recent changes meaning anyone editing even a line in a grid needs a full licence. which makes Smartsheet cost prohibitive for many collaborative projects. Seemingly small functionality missing such as drag-down auto numbering actually ends up taking too much admin time especially with larger projects. No auto-save is a surprise, and has resulted in lost work more than once. Alerts about changes arrive overnight (UK timezone), rather than real-time or batched through the day, and it's unclear if this can be changed.
What problems is the product solving and how is that benefiting you?
We have been using it for projects but the licencing changes means that it's actually creating more problems for us now than it is solving, unfortunately.
Effortless Data Syncing for a Unified Master Sheet
What do you like best about the product?
I use this to sync different sheets so I can create a master sheet that gathers the necessary data from various sources. This makes it much easier to manage and access all the information I need in one place.
What do you dislike about the product?
At this time, there isn't anything I dislike.
What problems is the product solving and how is that benefiting you?
The platform handles large-scale task requests and task management efficiently. It also allows for the creation of a master sheet, which can pull information from other connected sheets.
Smartsheet Modernized Our Workflow and Boosted Team Collaboration
What do you like best about the product?
The collaboration within the team has improved significantly. I also find the filters to be very useful. We moved our trackers from Excel to Smartsheet, and it works much better now, even in terms of how it feels to use. I have to say, the forms have made things a lot easier for us. I really like the tick boxes - something soo simple, but makes a bit difference. I like the little details like the dates function - It's just a lot more modern than our excel sheet.
What do you dislike about the product?
Some Excel keyboard shortcuts don’t always work — for example, Ctrl+D (which should fill down like in Excel) often doesn’t do anything.
It can feel a bit sluggish when working with larger sheets.
There’s no offline mode, which can sometimes be inconvenient if the internet connection drops.
Finally, when you are working as a team, the updates aren't always immediate, and sometimes have reload the whole tab.
It can feel a bit sluggish when working with larger sheets.
There’s no offline mode, which can sometimes be inconvenient if the internet connection drops.
Finally, when you are working as a team, the updates aren't always immediate, and sometimes have reload the whole tab.
What problems is the product solving and how is that benefiting you?
Before Smartsheet, we used to have loads of Excel tabs to manage everything. Now it’s all in one place with set filters, which makes tracking much easier. The reminders are really handy too, as they link straight to our email addresses so nothing gets missed. Overall, it’s helped centralise things and improve visibility.
Familiar Interface, But Needs Smarter Project Tracking
What do you like best about the product?
I appreciate that it resembles software I am already familiar with, which makes it an easy product for me to use.
What do you dislike about the product?
I really dislike using it, not due to any issues with the product itself, but because it's such a hassle to keep track of which projects I'm working on and to switch between them. Sometimes I work on several projects in a single day, and honestly, I'm just too lazy to record each one manually. It would be helpful if there were a pop-up window that prompted me to specify what I'm working on, or even an AI-powered screen tracker. Some form of automation would make things much easier, since having to enter everything manually is just too annoying.
What problems is the product solving and how is that benefiting you?
I use this to keep track of how much time I spend working on each project.
Highly Organized, But a Bit Complex for Beginners
What do you like best about the product?
Very organized, i like layout and hierarechy
What do you dislike about the product?
Little complex for beginner , but as long of usage it getting easier
What problems is the product solving and how is that benefiting you?
To follow up project
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