Smartsheet
SmartsheetExternal reviews
10,017 reviews
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Customizable and User-Friendly Solution for Diverse Tasks
What do you like best about the product?
I like how Smartsheet is easy to use and you can configure it the way that fits your needs. We use it for variety of tasks.
What do you dislike about the product?
Not much really. Sometimes I struggle to navigate through it, but that's not Smartsheet's fault. It's whoever is managing our Smartsheet within the company.
What problems is the product solving and how is that benefiting you?
I mainly use it as a spread sheet to connect us with other departments from our company.
Intuitive Interface and Powerful Collaboration Make Work Effortless
What do you like best about the product?
What I appreciate most about Smartsheet is its intuitive spreadsheet-style interface, which is paired with robust automation and collaboration capabilities. This combination allows me to easily track work, set up alerts and approvals, and keep my team aligned in real time, all without the need for complicated project management software. Additionally, the dashboards and reports make it simple to transform data into clear, actionable insights for stakeholders.
What do you dislike about the product?
One drawback of Smartsheet is that its more advanced features, such as automation, resource management, and in-depth reporting, can be complicated to set up and frequently necessitate a higher-tier license. Additionally, performance may decrease when working with very large sheets, and there is a noticeable learning curve once you move past basic spreadsheet-like functions.
What problems is the product solving and how is that benefiting you?
Martsheet addresses the issue of fragmented work tracking and limited visibility among teams by bringing everything together in a single platform. It consolidates tasks, timelines, and ownership, while also automating reminders, approvals, and status updates. As a result, collaboration has become smoother, manual follow-ups have decreased, and there is now greater real-time insight into project progress and potential bottlenecks.
Visibility and Collaboration
What do you like best about the product?
Smartsheet combines spreadsheet simplicity with good project management. It helps us plan, track, automate, and collaborate in one place with flexible views, dashboards that improve visibility, accountability, and efficiency across our projects and teams.
What do you dislike about the product?
Recently, Smartsheet has become more expensive, and there is a noticeable learning curve when it comes to its advanced features. It is not the best choice for in-depth document editing or managing highly complex projects. The options for customization are somewhat limited, and if you need extensive automation or advanced reporting, you may have to opt for higher-tier plans.
What problems is the product solving and how is that benefiting you?
This tool has been very helpful in managing the tasks assigned by senior management. The notification and reminder automations are especially useful and make our work much easier.
One of the best tools for project management out there.
What do you like best about the product?
Smartsheet is a highly robust project management tool and stands out as one of the best options for tracking projects. Its user-friendly interface makes it very easy to use, and the collaborative features are especially valuable when working with large groups. These capabilities also make it an effective solution for sharing updates with executive stakeholders and sponsors.
What do you dislike about the product?
They have recently updated their licensing model, particularly affecting situations where you need to share with external parties or add extra collaborators. Now, if you want certain people to contribute to specific sheets without granting them full access to entire projects, the process has changed.
What problems is the product solving and how is that benefiting you?
Smartsheet serves as a comprehensive tool that supports the management of different projects from their initial stages all the way through to completion.
Versatile Tool for Ordering and Scheduling
What do you like best about the product?
The multiple uses - appliance ordering, vendor scheduling, etc.
What do you dislike about the product?
I do not have any complaints - So far so good
What problems is the product solving and how is that benefiting you?
I do not have any complaints
Great for KPI Tracking, Needs Improved Formatting
What do you like best about the product?
I like the dashboard and the automation features in Smartsheet. The automation setup is handy and gives us everything we need. The reports in the dashboards help me to overview my tasks, showing how things are coming along, what's still pending, and what's done. This really helps me stay on top of key issues and track my audit work efficiently.
What do you dislike about the product?
I hate the conditional formatting. I wish I could change the format of a particular cell instead of the whole column. The dashboard doesn't offer much flexibility of filtering, which is a drawback. Initially, it is a bit of a difficult task to let everyone shift to Smartsheet because they need to get to know the various views like the Gantt and grid views.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me keep track of dates and DSC expiry. It reminds me of important things I often forget and displays KPIs easily, helping me understand where I'm lacking. The dashboard and summary sheets provide insights for better decision-making.
Effortless Organization and Collaboration with Smartsheet
What do you like best about the product?
What I appreciate most about Smartsheet is its combination of simplicity and robust functionality. The interface feels familiar, much like a traditional spreadsheet, yet it greatly enhances my ability to track tasks, manage timelines, and assign ownership. Collaboration is seamless, with updates appearing instantly and automated alerts reducing the need for manual follow-ups. All in all, Smartsheet makes it easy to keep work organized and ensures everyone stays aligned with minimal effort.
What do you dislike about the product?
One thing I dislike about Smartsheet is that some features feel a bit overwhelming at first, especially for new users. Advanced automation and reports take time to understand. Also, performance can slow down when working with very large sheets, and the pricing feels slightly high for smaller teams or individual users
What problems is the product solving and how is that benefiting you?
Smartsheet helps solve the problem of tracking work across multiple people and projects in one place. Instead of relying on emails or scattered spreadsheets, everything is visible and organized. This makes it easier to know who is working on what, track progress, and meet deadlines. It saves time, reduces confusion, and helps me stay more organized and focused on priorities
Effortless Sharing and Real-Time Updates, But Login Process Needs Improvement
What do you like best about the product?
The ease of sharing the document the fact that it updates instantaneous as I type in information is great. I like that I can pull it up on my cell or tablet as well.
What do you dislike about the product?
I have not figured out how to go straight to the sheets without logging in over and over.
What problems is the product solving and how is that benefiting you?
It solves the fact that I dont have to send multiple Excel spread sheets having to indicate the changes. they can know that the information there is current and up to date.
Smartsheet at Ease
What do you like best about the product?
An efficient tool that allows for multiple users to access and update in real time
What do you dislike about the product?
There can be a delay in updates in workbook, preventing users from seeing what’s been updated in real time without multiple refreshes
What problems is the product solving and how is that benefiting you?
Allows for a centralized location of information when multiple teams are working on a project
Effortless Project Management and Team Collaboration
What do you like best about the product?
I like that Smartsheet makes project management and collaboration simple. It’s easy to track tasks, timelines, and resources all in one place, keeping teams organized and on schedule.
What do you dislike about the product?
Sometimes it can feel a bit complex to set up new sheets or automate workflows, and a few more customization options would be helpful.
What problems is the product solving and how is that benefiting you?
Smartsheet solves the problem of keeping projects and teams organized by centralizing tasks, timelines, and resources. This benefits me by improving collaboration, tracking progress efficiently, and ensuring projects stay on schedule.
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