Smartsheet
SmartsheetExternal reviews
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Great for KPI Tracking, Needs Improved Formatting
What do you like best about the product?
I like the dashboard and the automation features in Smartsheet. The automation setup is handy and gives us everything we need. The reports in the dashboards help me to overview my tasks, showing how things are coming along, what's still pending, and what's done. This really helps me stay on top of key issues and track my audit work efficiently.
What do you dislike about the product?
I hate the conditional formatting. I wish I could change the format of a particular cell instead of the whole column. The dashboard doesn't offer much flexibility of filtering, which is a drawback. Initially, it is a bit of a difficult task to let everyone shift to Smartsheet because they need to get to know the various views like the Gantt and grid views.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me keep track of dates and DSC expiry. It reminds me of important things I often forget and displays KPIs easily, helping me understand where I'm lacking. The dashboard and summary sheets provide insights for better decision-making.
Effortless Organization and Collaboration with Smartsheet
What do you like best about the product?
What I appreciate most about Smartsheet is its combination of simplicity and robust functionality. The interface feels familiar, much like a traditional spreadsheet, yet it greatly enhances my ability to track tasks, manage timelines, and assign ownership. Collaboration is seamless, with updates appearing instantly and automated alerts reducing the need for manual follow-ups. All in all, Smartsheet makes it easy to keep work organized and ensures everyone stays aligned with minimal effort.
What do you dislike about the product?
One thing I dislike about Smartsheet is that some features feel a bit overwhelming at first, especially for new users. Advanced automation and reports take time to understand. Also, performance can slow down when working with very large sheets, and the pricing feels slightly high for smaller teams or individual users
What problems is the product solving and how is that benefiting you?
Smartsheet helps solve the problem of tracking work across multiple people and projects in one place. Instead of relying on emails or scattered spreadsheets, everything is visible and organized. This makes it easier to know who is working on what, track progress, and meet deadlines. It saves time, reduces confusion, and helps me stay more organized and focused on priorities
Effortless Sharing and Real-Time Updates, But Login Process Needs Improvement
What do you like best about the product?
The ease of sharing the document the fact that it updates instantaneous as I type in information is great. I like that I can pull it up on my cell or tablet as well.
What do you dislike about the product?
I have not figured out how to go straight to the sheets without logging in over and over.
What problems is the product solving and how is that benefiting you?
It solves the fact that I dont have to send multiple Excel spread sheets having to indicate the changes. they can know that the information there is current and up to date.
Smartsheet at Ease
What do you like best about the product?
An efficient tool that allows for multiple users to access and update in real time
What do you dislike about the product?
There can be a delay in updates in workbook, preventing users from seeing what’s been updated in real time without multiple refreshes
What problems is the product solving and how is that benefiting you?
Allows for a centralized location of information when multiple teams are working on a project
Effortless Project Management and Team Collaboration
What do you like best about the product?
I like that Smartsheet makes project management and collaboration simple. It’s easy to track tasks, timelines, and resources all in one place, keeping teams organized and on schedule.
What do you dislike about the product?
Sometimes it can feel a bit complex to set up new sheets or automate workflows, and a few more customization options would be helpful.
What problems is the product solving and how is that benefiting you?
Smartsheet solves the problem of keeping projects and teams organized by centralizing tasks, timelines, and resources. This benefits me by improving collaboration, tracking progress efficiently, and ensuring projects stay on schedule.
Effortless Client Communication Made Easy
What do you like best about the product?
How easy it is to communicate between the client and ourselves
What do you dislike about the product?
I have no issues with smart sheet at all
What problems is the product solving and how is that benefiting you?
Speeds up how quickly the client can get remits to us and we can reply instantly and add any updates and documentation
Effortless Workflow Simplification with Easy Setup
What do you like best about the product?
I switched from creating Excel spreadsheet to critical milestone dates to Smartsheet. It is a great tool to help show workflow, dependencies, contributors. The output is an easy to understand timeline that can be duplicated for repeating projects. (If launching multiple times a year, no need to recreate).
Super easy to set up - start from scratch or use one of the predefined templates.
Super easy to set up - start from scratch or use one of the predefined templates.
What do you dislike about the product?
The features are intuitive but there are some that can be helpful once learned.
Learning how to link dependencies too a bit of time but well worth it.
I am relatively new to the program and look forward to learning more what it can do.
Learning how to link dependencies too a bit of time but well worth it.
I am relatively new to the program and look forward to learning more what it can do.
What problems is the product solving and how is that benefiting you?
Time & project management
Scheduling - visibility to dependencies
Contributor Accountability - who is responsible for what and when
Scheduling - visibility to dependencies
Contributor Accountability - who is responsible for what and when
Clunky Interface and Lacking Formula Support
What do you like best about the product?
I try to avoid using the system to be frank
What do you dislike about the product?
I find the system difficult to use clunky , no formula helper
What problems is the product solving and how is that benefiting you?
None
Empowers Collaboration Like Excel on Steroids
What do you like best about the product?
I think of Smartsheet as Excel on steroids. It enables our company to collaborate and share information efficiently, both with customers and within our team.
What do you dislike about the product?
The user interface feels outdated to me, and I wish it were more user-friendly. Additionally, I believe many of its features could be handled by other software suites, such as Excel or Jira. In cases where those alternatives are available, I don't think it's worth paying for this product.
What problems is the product solving and how is that benefiting you?
We can create workload tables and scorecards, which help us collaborate more effectively between internal teams and improve our communication with one another.
Effortless Time Management with Intuitive Smartsheet
What do you like best about the product?
I find Smartsheet easy to use, which really helps with managing my time effectively. I love the automated templates, and I also appreciate that it sends notifications, which I love. Everything about Smartsheet is great for me, and setting it up was so easy.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
I use Smartsheet for managing my time. It's easy to use, I love the automated templates and the notification system.
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