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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    David N.

Intuitive Tool for Non-Project Managers

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
I find Smartsheet to be a great tool for tracking project details and monitoring progress. It is intuitive, making it easy for me to use even without a project management background. The vast resources available helped me learn quickly. I particularly enjoy the project tracking and budgeting features, which are essential for my work. The ability to keep everything visual and transparent with my team members enhances collaboration.
What do you dislike about the product?
nothing I can think of right now
What problems is the product solving and how is that benefiting you?
I use the product to track project plans, monitor progress, and manage budgeting, making it intuitive even without project management experience and ensuring transparency with team members.


    Architecture & Planning

Smartsheet helps prioritize organization and execution

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet is an excellent tool for project management. In the AEC industry, we work with many consultants and manage a large volume of documents, and Smartsheet provides a central hub to organize, track, and collaborate efficiently.
What do you dislike about the product?
Smartsheet can feel cumbersome when managing large design teams and complex document sets. Tracking drawing revisions, consultant updates, and RFIs is not always seamless, and setting up sheets for AEC workflows often requires extra customization to fit the way architects coordinate projects.
What problems is the product solving and how is that benefiting you?
Smartsheet helps centralize project schedules, consultant coordination, and document tracking in one place. For architecture projects, this reduces email chains, keeps everyone aligned on deadlines and deliverables, and improves visibility for clients and team members, ultimately saving time and reducing errors.


    Health, Wellness and Fitness

Good features for the cost

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
Generally good for collecting data in form of surveys. Relatively easy to filter required information and build charts off of data.
What do you dislike about the product?
It is not easy to copy or manipulate data. For example, if I filter a selection of data and want to put it into excel, or even just download all the data into excel, this is often not doable.
What problems is the product solving and how is that benefiting you?
General data collection and aggregation.


    Robert J.

Successes of Smartsheet

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
I like that different team members can collaborate in real time and give updates globally
What do you dislike about the product?
It falls short at times with ease of use at times where different sheets from different users can work together.
What problems is the product solving and how is that benefiting you?
bringing multiple parts of the business together and having our data complied in one area for a source of truth regarding open positions.


    Saurabh S.

Smartsheet for Project Management

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
Automation in the form of notification and reports. Also, real-time collaboration with features for adding comments and adding files directly to tasks.
What do you dislike about the product?
Multiple tabs not available on the same sheet.
What problems is the product solving and how is that benefiting you?
By automating repetitive tasks like notifications and reports it allows us to focus on more strategic work.


    Zhihan C.

It has been great

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
I like that Smartsheet makes it easy to organize work and keep track of tasks. It helps me see everything in one place and stay on top of deadlines
What do you dislike about the product?
Sometimes it can be a little slow when there are many rows or big projects. But overall, it’s still helpful for organizing work.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me keep track of tasks and projects in one place. It makes it easier to stay organized, meet deadlines, and work with my team more smoothly.


    Natural State Scout Camping .

Putting the "Smart" in Smartsheet - Great Product!

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
I would highly recommend Smartsheet to anyone running a business that needs a smart, flexible spreadsheet system that goes far beyond what traditional programs can do. It combines the familiarity of a spreadsheet with powerful project management and automation tools, making it easy to track workflows, manage teams, and visualize progress all in one place. The collaboration features are excellent, and the ability to integrate with other platforms makes it even more versatile.
What do you dislike about the product?
There is nothing to dislike about Smartsheet, and I am excited to see what new features they continue to add!
What problems is the product solving and how is that benefiting you?
Our organization uses Smartsheet to manage the entire invoicing and billing process from submission to approval and tracking. Invoices are submitted through a central form and automatically routed to the proper approvers, with real-time updates providing full visibility into payment status. This system has streamlined our workflow, reduced errors, and eliminated the need for multiple spreadsheets or email chains, making our billing process more efficient, transparent, and organized.


    Rhonda J.

Great feature and definitely makes business management easier.

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
How organized and detailed it is, as well as, how easy it is to navigate and use.
What do you dislike about the product?
There is honestly nothing I dislike about smartsheet
What problems is the product solving and how is that benefiting you?
Keeping our referral patients organized on a real-time system that enables a smooth workflow and that referrals are always properly in place.


    Information Technology and Services

I've enjoyed Smartsheet for it's ease of use, however there are areas for improvement.

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate that Smartsheet is easy to use for those that are familiar with Excel/MS Project as it has similar functionalities. It's nice that there are different types of sheets that can be set up for different purposes, so I do use Smartsheet for tracking various items and workflows often.
What do you dislike about the product?
Project Plans on Smartsheet are not good for supporting very large projects. Me and some of my colleagues have had to move some of our larger project plans to MS Project.
What problems is the product solving and how is that benefiting you?
Being able to track tasks, workflows, resources, team rosters/PTO calendars, budget, amongst other items. This allows for an all-in-one tool for project/status reporting.


    Andre T.

A effective tool to make project management simplier

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet makes it easy to manage complex projects with customizable sheets, automated workflows, and real-time collaboration. I appreciate how user-friendly it is for both beginners and experienced users, and how well it integrates with tools like Microsoft Teams, Slack, and Google Drive. The dashboard and reporting features are especially helpful for keeping stakeholders updated and making data-driven decisions.
What do you dislike about the product?
While Smartsheet offers robust capabilities, its pricing may be somewhat high for smaller teams, particularly as you try to scale. Accessing advanced features such as resource management or certain premium add-ons often requires purchasing extra licenses, which can strain a limited budget. Additionally, there is a noticeable learning curve when configuring more complex automations or formulas.
What problems is the product solving and how is that benefiting you?
This tool makes it easy to get an overview of all the projects currently running within the team. The filter option is especially useful, as it allows me to quickly view running projects, delivered projects, closed projects, and several other categories.