Smartsheet
SmartsheetExternal reviews
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Easy Project Management, but Feels Like Excel
What do you like best about the product?
Good solution to manage projects and run reports, but familiar layout to everyone using spreadsheets, so shallow learning curve.
What do you dislike about the product?
Some confusion about whether similar benefits could be exploited using Microsoft Excel
What problems is the product solving and how is that benefiting you?
We have multiple projects with project teams working in a matrix management structure. Smart Sheets allows us to focus on tasks/products/other items that we can filter by, so that everyone can obtain the data relevant to them and provide updates on tasks by creating reports on the same data set rather than attempting to maintain multiple project plans in separate systems/documents.
Seamless Data Collection with User-Friendly Forms
What do you like best about the product?
I really appreciate that they offer forms. Having a front-facing form for people to fill out, with all the data accessible on the back end, has been extremely useful. I also enjoy using the automation workflows and conditional formatting features.
Additionally, we've used the program for handling applications and have connected it to Slack. The ability to integrate these tools and automate updates has been impressive.
Additionally, we've used the program for handling applications and have connected it to Slack. The ability to integrate these tools and automate updates has been impressive.
What do you dislike about the product?
I really wish the phone app offered more functionality. At the moment, navigating through it and reviewing the data is quite difficult. Additionally, the Card view and tasks section could use an update. Everything feels confusing right now, and the fact that you can only see your tasks in specific views makes the experience feel disorganized.
What problems is the product solving and how is that benefiting you?
Applications for a program we run yearly.
Capturing attendance for credit purposes.
Keeping track of training sessions and billing stages.
Monitoring the stages of superintendent search stages.
Capturing attendance for credit purposes.
Keeping track of training sessions and billing stages.
Monitoring the stages of superintendent search stages.
Great
What do you like best about the product?
I like that Smartsheet provides a clear and organized way to manage projects and collaborate with others. It’s flexible and integrates well with other tools.
What do you dislike about the product?
The filtering options could be more intuitive and user-friendly. Sometimes it takes extra steps to get the view I need.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me track End-of-Lease (EOL) data in one place, making it easier to monitor timelines and stay accurate. It saves time and reduces manual work.
Streamlined Invoice Tracking, Needs a Smoother Interface
What do you like best about the product?
I use Smartsheet to keep track of invoices being sent out and I really appreciate how it allows me to easily make tables or Excel formats while attaching PDFs to them. It's easier to collaborate compared to Office 365 tools. I mostly use it for attaching PDF files to the rows because it's easy to do and can be done smoothly. I believe the initial setup was fairly easy to add users and such to sheets.
What do you dislike about the product?
The interface is a bit clunky, and connecting cells with another sheet is difficult to do.
What problems is the product solving and how is that benefiting you?
I use Smartsheet to keep track of invoices. It lets me make tables and attach PDFs easily, making collaboration smoother than Office 365 tools.
Effortless Project Management and Collaboration with Smartsheet
What do you like best about the product?
I wrote this review because I was offered a £20 gift voucher, when I'd written it and it had been published, they refused to give me the voucher, so I'm changing the review.
What do you dislike about the product?
Don't offer incentives if you don't follow through with them
What problems is the product solving and how is that benefiting you?
Smartsheet helps streamline work that would otherwise be scattered across emails, spreadsheets, and separate tools. It centralises project information, reduces duplicated effort, and gives visibility into progress and deadlines. Automation reduces manual admin tasks, freeing up time for more important work. Because everything is in one place and updated in real time, it improves communication, accountability, and consistency across teams. Overall, it helps me manage workloads more efficiently and ensures nothing gets missed.
Essential for Stakeholder Awareness, Easy but Needs Better Workspace Management
What do you like best about the product?
I find Smartsheet easy to use.
What do you dislike about the product?
I dislike the difficulty with copying workspaces or saving a workspace as a template in Smartsheet.
What problems is the product solving and how is that benefiting you?
I use Smartsheet to keep all stakeholders aware of project status and progress. It's easy to use.
Efficient Data Collection and Integration with Smartsheet
What do you like best about the product?
I like how Smartsheet helps me collect, store, and connect data through its user-friendly forms. The forms are great, and I really enjoy the easy connection to Microsoft services like Power BI, which lets me store large tables and directly build dynamic visuals. Another thing I appreciate is the ability to create logic between answers in a form, which adds a lot of functionality.
What do you dislike about the product?
There are a limited number of rows that can be stored in a single Smartsheet. I wish it could support larger tables.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me collect, store, and connect data via user-friendly forms. I easily store large tables and connect them to Power BI for dynamic visuals. It improves data management and visualization.
Collaboration Is Great, But Tools Need Improvement
What do you like best about the product?
Everyone can work on the same sheet at the same time
What do you dislike about the product?
some of the tools are not as easy to use as excel
What problems is the product solving and how is that benefiting you?
everyone being to see the information
Flexible Automation and Collaboration, But Licensing Limits Us internally
What do you like best about the product?
The flexibility of creating sheets and assign automated workflows based on events and criteria that occurs within the sheet(s). Having unlimited external users/collaborators to place data within system for tracking purposes. Having a user-friendly automation set up which is easy to use and to set up based on conditions.
What do you dislike about the product?
The newly added licencing, where everyone within your organisation/email domain must have a paid licence to use the system. Not everyone that uses Smartsheet within our company creates sheets/automated workflows/projects ect. They only place data within the system and edits rows where necessary. With this new licencing we are forced to look at alternatives. As we cant afford giving each person that uses the system only for editing rows a licence. Only a certain amount of employees creates sheets and workflows.
What problems is the product solving and how is that benefiting you?
Health, safety, Environmental & Quality compliance within the business. External data tracking with contractors, suppliers and clients.
Efficient Collaboration with Intuitive Filter System
What do you like best about the product?
I enjoy using Smartsheet's filtering system because it's seamless and intuitive. It's very easy to create and find fields, which is essential for efficiency given the sheer volume of cells I deal with. Also, I appreciate that Smartsheet being cloud-based allows multiple people to contribute to a sheet simultaneously. The initial setup of Smartsheet was very easy after some training, which was helpful. I think it's fantastic overall despite having one or two things I'd change.
What do you dislike about the product?
Being able to collaborate with people on the same sheet at the same time is great. However, there's the problem of accidentally overwriting someone's work. I think this could be avoided if the page is auto-refreshed more frequently, or if the users are able to see other's inputs in real time.
What problems is the product solving and how is that benefiting you?
Smartsheet simplifies asset management by eliminating the need for complex Excel commands and allows simultaneous collaboration. Its intuitive filtering system enhances efficiency by managing large data volumes effectively.
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