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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Michele P.

Quick response on an issue with All Sheets Showing between all Users

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
I got a quick response from Reema. She set up a Teams meeting for our issue and walked us through on what steps we were taking and what steps we missed in the processed and was able to get it rectified really quickly. She explained it so I could understand it and now understand that these steps need to be used every time. Thanks Reema!!!!
What do you dislike about the product?
It would be helpful to find the IT help button on the main screen maybe in the upper left or right? and an other option when you are trying to figure out what your subject matter is for your help ticket is.
What problems is the product solving and how is that benefiting you?
Tracking projects and keeping all safety records in one place.


    Hospital & Health Care

It has many great features and I am glad to have those. However, they are not always intuitive.

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
It makes information feel organized and accessible.
What do you dislike about the product?
It gets overwhelming to keep track of the sheets, workspaces, dashboards and so on. Then on top of it, to have to share access to people for each of these, it just feels too complicated at times.
What problems is the product solving and how is that benefiting you?
It allows information about a particular topic or project to be consolidated into one space. This makes it easier to find the related items.


    Billal K.

Working experience

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use, quick to find information .
What do you dislike about the product?
Sometime clunky in areas and slow to update and upload
What problems is the product solving and how is that benefiting you?
Data access


    Kyle W.

Easy to use service with excellent record keeping services

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet helps our business with tracking. It allows us to retain copious amounts of data in folders easily identified for many projects. It keeps files organized in a way that would otherwise require more work on the backend that is easily avoided.
What do you dislike about the product?
I would prefer Excel files saved in Smartsheet to be saved as Excel and not converted to Google Sheets.
What problems is the product solving and how is that benefiting you?
Tracking logistics, billing, & many other documents related to waste management.


    Manufacturing

SmartSheet is a great collaboration tool

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
I like the simplicity of getting started. I describe it as a combination of Excel, Project, and SharePoint to people who haven’t used it. You don’t need to have programming or developer experience to start creating useful forms and workflows.
What do you dislike about the product?
Some of the more basic features that Excel has are not available in SmartSheet. I also wish sharing at a folder level was an option.
What problems is the product solving and how is that benefiting you?
We needed a way to visualize financial data at a macro level first and then be able to dig into the micro levels. Starting off with reports, we have been able to have more successful close out of reviews. We hope to be more proactive in any financial shortfalls by creating dashboards containing charts.


    Paper & Forest Products

LEAN and financial senior review

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
Automatisation of project management
Connection to Power BI for reporting
What do you dislike about the product?
The survey feature and logic is poor, the survey schema should depend of response

No AI to support formula and project template

Design for report our or survey is missing some feature to allow a nice reporting (color, pictures...)

Flow automatization are poor compared to Power automate or equivalent, connection with apps is missing
What problems is the product solving and how is that benefiting you?
AUtomatitazio of project managemnt tools and input of value through surveys


    Anguscourt123 .

Big fan of smartsheet

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
Fantastic integration allowing excellent co-ordinated input from all users.
What do you dislike about the product?
Some of the navigation features can be unhelpful at times but this is minor to be honest.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping us in making it easier to store all of our data in one place.


    Nate S.

Not very user friendly

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
It works well to manage projects that have a lot of moving parts and multiple people that need access to the information.
What do you dislike about the product?
The platform feels outdated and is missing some features that more recent competitors provide. Additionally, the spreadsheets—likely due to legal reasons—differ slightly from Excel, which can be frustrating at times.
What problems is the product solving and how is that benefiting you?
It efficiently keeps documents organized in a single location, making it easy for multiple people to access and retrieve them when needed.


    Hansel T.

Great experience and transition from traditional excel

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
Collaborative space, customization and dashboards
What do you dislike about the product?
Functions are still lacking compared to excel for a mid to advance user.
What problems is the product solving and how is that benefiting you?
Collaboration and linking of multiple sheets (referencing). Use of automation, while limited, is helping me to perform task as well.
I like that there are some integration with Power Automate too.


    Sharon S.

Easy, fast, and a whole lot of smart.

  • September 25, 2025
  • Review provided by G2

What do you like best about the product?
Love the automated forms and the automatic filing of the data. The link generated are easily shared and integrated into our day to day operations.

The reminders and also the ability to attach external documents to the sheets are very handy.
What do you dislike about the product?
The smartsheet app could use a spruce up. its alot harder to use than the online version. and also having to put in a code each time we want to sign in is a bit annoying.
What problems is the product solving and how is that benefiting you?
Automation - saving us so much time.