Smartsheet
SmartsheetExternal reviews
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I have used Smartsheet to organize projects, track progress, and streamline team collaboration.
What do you like best about the product?
I like that multiple people can work in the document at the same time, which makes collaboration much easier.
What do you dislike about the product?
I do not have any dislikes. Smartsheet has been very convenient.
What problems is the product solving and how is that benefiting you?
Smartsheet solves problems related to project organization, task tracking, and team collaboration. This benefits me by keeping projects on schedule, improving communication, and allowing everyone to work together in real time.
Flexible project tracking with room for UI improvements
What do you like best about the product?
Smartsheet is a powerful tool for managing xfn project plans, especially when you need to track dependencies, assign ownership, and keep timelines visible across teams. I appreciate how customizable it is. The integrations (e.g., with Slack) also help keep things in sync.
What do you dislike about the product?
While powerful, the UI can feel dated and unintuitive at times. It’s not always clear how to implement more complex formulas or logic without diving into documentation or support.
What problems is the product solving and how is that benefiting you?
Helping me keep track of projects between xfn teams.
Safe and Simple
What do you like best about the product?
I like that Smartsheet is secure while keeping things simple. Navigating to different areas is simple and quick. You can easily get back to the home page by clicking the home button. I also like the look and feel. It doesn't feel boring and plain. You can also adjust to different views to help things organized.
What do you dislike about the product?
I wish switching from DataMesh to Dynamic view was easier. Including this in a tab next to the home button may be nice. This isn't a big deal since it only eliminates one extra click. Overall Smartsheet is secure and simple to use.
What problems is the product solving and how is that benefiting you?
I have team members across different states. Smartsheet helps me to better collaborate on various projects with people not in the same office as me. Smartsheet keeps things simple and easy to use.
Great for part requests
What do you like best about the product?
We use card view for our setup. It works awesome for the techs to be able to add in parts, and quantities, along with adding pictures in also. We use it for approvals, and estimates, and lead times on parts. Keeps everything visible to service advisors, and parts team.
What do you dislike about the product?
Being able to see history of movement in card view. You can switch to grid, and allows you to view it that way. Just a little annoying, but workable
What problems is the product solving and how is that benefiting you?
Ordering parts for our shops
Smartsheet review
What do you like best about the product?
Integration of different sheet to Project status report
What do you dislike about the product?
No easy to see critical path.
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What problems is the product solving and how is that benefiting you?
Getting us organized and roll up status to portfolio level
Smartsheet is a powerful work management platform.
What do you like best about the product?
Highly customizable on our projects and a strong support for our teams on enterprise-level projects, it helps in excellent data collection and reporting via forms and dashboards, in case of issues they have a reliable customer support and onboarding resources.
What do you dislike about the product?
Steeper learning curve for our agents unfamiliar with spreadsheet-style tools, some limitations are there in file previewing and sorting automation, most importantly pricing can be a concern for smaller teams with tight budget.
What problems is the product solving and how is that benefiting you?
It helps me to build reusable checklists and timelines for my tasks, ensuring nothing slips through the cracks. Smartsheet lets me create industry-specific demo flows and track which ones resonate most with clients. I also use forms and automated workflows to guide clients through setup steps like integration to our platform. I also di log edits, compare results, and even share workflows with collaborators. Its automation and reporting help me identify bottlenecks and improve turnaround time for support or demo delivery.
Smartsheet is good...but not great
What do you like best about the product?
It is a great way for me to stay organized with my own projects.
What do you dislike about the product?
I find it difficult for collaboration beyond just one person. The UI - which is a default spreadsheet, is not as intuitive as something like Asana.
What problems is the product solving and how is that benefiting you?
It keeps me on task with the amount of concurrent projects I have. Smartsheet makes it easy to see when things are due and how they overlap with other projects.
It does what we need it to do.
What do you like best about the product?
Ability to attach documents to the sheet--this is very helpful for event logs and similar use cases.
What do you dislike about the product?
Annoying marketing emails from Smartsheet about features I have no use for.
What problems is the product solving and how is that benefiting you?
I use it to maintain event logs such as when security audits are done, when we get DLP alerts, or when we have security issues.
My experience with SmartSheets
What do you like best about the product?
Smartsheet is a solid tool for managing projects and tracking tasks. It’s flexible like a spreadsheet but adds helpful features like automation, reminders, and collaboration. It takes a little time to get used to, but once set up it makes team coordination and project tracking much easier.
What do you dislike about the product?
The mobile app / UI is a bit clunky compared to the desktop version like navigating, quick edits., feel less polished on smaller screens.
What problems is the product solving and how is that benefiting you?
Smartsheet keeps projects organized and everyone on the same page, saving time and improving collaboration
Smartsheet Review
What do you like best about the product?
I like that you can build alerts, add and remove users easily. I do enjoy having the option to customize dashboard views
What do you dislike about the product?
I don't like that there is a limit on how many cells you have and limitations on sheets.
What problems is the product solving and how is that benefiting you?
Smartsheets is allowing a central location to find necessary information. It is allowing flexibility to not have to check every detail every day as the customized alerts and customizable features allow this flexibility.
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