Smartsheet
SmartsheetExternal reviews
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Smartsheet has been a very powerful organizational tool for our teams.
What do you like best about the product?
I like that the web-based platform updates in real time when multiple users are in the same sheet. This tool has been very effective at allowing our project teams a way to keep everything very organized. Being able to put hyperlinks, sort by date, and search makes it really easy to jump into a past project.
What do you dislike about the product?
I have had some issues in the past getting sheets set up initially, but it was more of a learning curve thing on my end rather than a weakness in the software. Once I learned what I needed to do to accomplish what I was trying to do, I haven't had any other issues.
What problems is the product solving and how is that benefiting you?
Smartsheet allows our entire team to have a single place where all projects are organized. It also allows us to be transparent with customers, being able to show them in real time where their specific projects stand.
Smartsheet makes project tracking and collaboration straightforward and reliable.
What do you like best about the product?
It centralizes tasks, timelines, and collaboration in one place, making updates transparent and reducing email traffic. The upsides are flexibility, easy sharing, and strong integration with other tools.
What do you dislike about the product?
Advanced features can feel complex, and large sheets may slow performance. The downsides are a learning curve for new users and higher cost compared to simpler tools.
What problems is the product solving and how is that benefiting you?
It helps manage project timelines, track responsibilities, and keep stakeholders aligned without relying on scattered spreadsheets or long email chains.
Perfect planning tool
What do you like best about the product?
It’s really easy to use, and we appreciate that you can add a lot of variables into the sheets. We use this to plan all our services for end customers, so that others can keep track of the technicians’ whereabouts. We us it on a day to day basis.
What do you dislike about the product?
nothing so far really, we have been using it for 2-3 years now and it has all the features we need.
What problems is the product solving and how is that benefiting you?
its solving our day to day planning with jobs for the technicians in the field.
easy to update for them when a job is finished and ready to get billed.
easy to update for them when a job is finished and ready to get billed.
Good project management tools
What do you like best about the product?
You can produce the dashboard and its interface making it accessible to users of all technical levels, coupled with powerful collaboration, task management, and workflow automation features.
What do you dislike about the product?
It feel limited by traditional options like Excel and Google Sheets. You cannot merge the cells if required.
What problems is the product solving and how is that benefiting you?
Teams can work together in real-time, share information, and collaborate effectively without needing technical expertise. It can act as an information-shared platform.
It's been very effective in my work as a project manager. So much convenience for sure
What do you like best about the product?
Individual workspaces for projects
Dashboards that are intuitive
Dashboards that are intuitive
What do you dislike about the product?
I would like to see more AI integration in the product, or maybe I jus thaven't used this as much
What problems is the product solving and how is that benefiting you?
All-in-one planning and customization to fit project needs
Simple design, complex experience
What do you like best about the product?
1- The availability of a variety of templates.
2- The possibility of automating tasks that are usually repetitive.
3- The visualization of information at first glance on the dashboards.
4- The idea of a simple and lightweight interface in its handling.
2- The possibility of automating tasks that are usually repetitive.
3- The visualization of information at first glance on the dashboards.
4- The idea of a simple and lightweight interface in its handling.
What do you dislike about the product?
1- The learning curve can be complex for people who are not familiar with spreadsheets.
2- Due to its spreadsheet structure, it is somewhat difficult to add titles or project codes that differ from one another comfortably.
3- On certain occasions, the entry of new projects in a row ends up incorrectly affecting the entry of others, leaving empty rows in between one entry and another.
4- The platform's interface on mobile devices leaves a feeling of disorder among the rows and columns of the projects.
2- Due to its spreadsheet structure, it is somewhat difficult to add titles or project codes that differ from one another comfortably.
3- On certain occasions, the entry of new projects in a row ends up incorrectly affecting the entry of others, leaving empty rows in between one entry and another.
4- The platform's interface on mobile devices leaves a feeling of disorder among the rows and columns of the projects.
What problems is the product solving and how is that benefiting you?
1- Manage collaborative work between our overseas teams.
2- Schedule and communicate availabilities among team members.
3- Freedom of customization to handle assignments to the team's liking.
4- Ease in evaluating compliance and audits of distributed work teams.
2- Schedule and communicate availabilities among team members.
3- Freedom of customization to handle assignments to the team's liking.
4- Ease in evaluating compliance and audits of distributed work teams.
Incredibly usefull
What do you like best about the product?
Smartsheet has been one of the most useful tools for teamwork. Its biggest advantage is that it’s fully online, so anyone can access it anytime, from anywhere. What I especially appreciate is that every change is visible instantly in real time, which means the whole team always works with the most up-to-date information. This saves a lot of time and makes projects far more transparent and efficient.
What do you dislike about the product?
The only downside I’ve noticed is that it can feel a bit complex at first, and it takes some time to get used to all the features. Still, once you get familiar with it, it becomes a very powerful and efficient solution.
What problems is the product solving and how is that benefiting you?
Smartsheet helps solve the challenge of keeping projects and tasks organized across different team members and departments. Instead of relying on endless email threads or static spreadsheets, everything is centralized in one place, updated in real time, and visible to everyone.
SmartSheet is solid
What do you like best about the product?
Its simplicity with its interface. As long as the correct template is built with the proper functionality, its easy to use.
What do you dislike about the product?
I wish there was a better way to track pending tickets. Maybe that's an access thing depending on your user level. Also, having both English and French language on the same ticket is cumbersome. I appreciate it being offered in other languages, but it should be a choice/preference setting for the user to make, not be included all on one page with both languages at the same time. Clutters up the sheet and makes it hard to read.
What problems is the product solving and how is that benefiting you?
I use it primarily for accounting functions. New account requests, maintenance, tax exemption, charge term/credit applications, etc. I submit the SmartSheet, our accounting team handles it, and replies with what I need. Its a pretty straightforward process.
Smartsheet is a powerful and user-friendly tool that makes project management
What do you like best about the product?
What I like best about Smartsheet is its flexibility to customize workflows and the ease of collaborating with team members in real time.
What do you dislike about the product?
What I dislike about Smartsheet is that some advanced features can feel overwhelming at first and may require extra time to learn.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping me streamline project tracking, organize tasks, and improve team collaboration, which saves time, reduces miscommunication, and keeps projects on schedule
Great Planning Tool
What do you like best about the product?
The best feature of Smartsheet is the ability share project plans with other individuals. It is easy for new users learn how to use.
What do you dislike about the product?
The only issue we have had is associated with the Mutiple licenses and some team members losing functionality at annual renewal time.
What problems is the product solving and how is that benefiting you?
Smartsheet allows us to plan manufacturing activities within a facility with limited capacity, to ensure that maximum utilization occurs.
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