Smartsheet
SmartsheetExternal reviews
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Great for Collaboration and Change Tracking, but Needs More Text Formatting
What do you like best about the product?
Accessibility for multiple people and ability to track changes
What do you dislike about the product?
I would like to see some more micro capibilities (i.e the ability to highlight specific text inside each cell)
What problems is the product solving and how is that benefiting you?
Group Organization and tracking
Clean Look, Powerful Reporting, and Flexible Parent-Child Lines
What do you like best about the product?
I like being able to run reports across multiple sheets, add attachments to each line, and use parent and child lines. I also appreciate the ability to convert column formulas and the cleaner overall look.
What do you dislike about the product?
Harder to understand how to run dashboards and some limitations where you have to use an outside platform like power BI. formulas are different and a bit unclear or harder to find a solution for.
What problems is the product solving and how is that benefiting you?
Smartsheet enables centralized tracking for our team, allowing us to manage and update information in real time. This improves visibility, reduces manual back-and-forth, and ensures everyone is working from the most current data.
Time-Saving Email Automations That Deliver
What do you like best about the product?
I like the email automations that save me time.
What do you dislike about the product?
The UI could be improved. It's less user-friendly than Google Sheets.
What problems is the product solving and how is that benefiting you?
Our district is not using it to the fullest extent, so I feel like it could be used to solve more of our problems. It's mostly used as a collaborative tool among staff.
Easy to Use for Daily Work, with Simple Sharing for Peers
What do you like best about the product?
Easy to use for every day job, you can share Date with peers
What do you dislike about the product?
Some function is missing and work Flow is not easy to creat
What problems is the product solving and how is that benefiting you?
Sharing files with people and working together in one file.
Easily Shareable Living Document That Keeps Everyone Aligned
What do you like best about the product?
it is a living document and easily shareable
What do you dislike about the product?
the back end is tough to figure out at first but nothing impossible
What problems is the product solving and how is that benefiting you?
it is able to be shared throughout the whole company so everyone can make updates and we can see those updates immediately
Smartsheet Made Our Food Safety Program Proactive and Audit-Ready
What do you like best about the product?
Smartsheet has been a key enabler in strengthening our Food Safety and Quality program over the past five years. It provides real-time visibility of critical controls, ensures clear accountability through assigned ownership, and supports timely follow-up of corrective actions. The platform has significantly improved our document control, audit readiness, and cross-functional collaboration by centralizing data and enabling live tracking of compliance activities. Overall, Smartsheet has helped us move from reactive to proactive food safety management.
What do you dislike about the product?
Limit in making graphs comparing to capabilities of Pivot charts
What problems is the product solving and how is that benefiting you?
Automation system and formula capabilities and live dashboard is fantastic to follow our KPI status globally.
Beautiful Design and Tools That Make Project Tracking Easy
What do you like best about the product?
I like the app’s design, the tools the platform offers, and how easily I can manage and track my projects.
What do you dislike about the product?
I dislike that sometimes it bugs off the web app, and I have to only use the desktop app
What problems is the product solving and how is that benefiting you?
Smartsheet solves the project management and tracking of the projects in my department
Easy, Reliable Syncing with Smooth Multi-User Collaboration
What do you like best about the product?
The syncing is easy and reliable, and I really like being able to have multiple users working on the same document.
What do you dislike about the product?
The filtering system could do with additional functionality and ease of use
What problems is the product solving and how is that benefiting you?
Solving our scheduling of our products and content for our clients
Fast, User-Friendly Tool for Centralized Management
What do you like best about the product?
I use Smartsheet for work, and one of the things I like is that it's a very fast tool. It solves the problem of having to look for many things from different sources by putting them into just one sheet, which also makes it like a checklist. I find it very user-friendly and easy to use. I like the fact that you can keep sheets offline. The setup was very easy, just by sharing the link, and everybody has access to it. Overall, it's easier to use, and we're using it as a platform for everything.
What do you dislike about the product?
Sometimes for some reason, I had the sheets which were available offline, and then they just got removed from the app.
What problems is the product solving and how is that benefiting you?
Smartsheet is a very fast tool that solves the problem of consolidating many sources into one sheet, making it like a checklist.
Great Gantt Templates and Dashboards, But Resource Management Needs Work
What do you like best about the product?
Pre-define templates for various gantt charts and dashboards.
What do you dislike about the product?
Resource management functionality is poor compared to MS Project
What problems is the product solving and how is that benefiting you?
It is a lower cost alternative project management tool
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