Smartsheet
SmartsheetExternal reviews
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Good tool for easy create databases and dashboards
What do you like best about the product?
It is very easy to crate forms to captures data, form there to create reports and dashboards, without any programming
What do you dislike about the product?
The maximum capacity of the tables, 20k is often to small, and it need to make a lot of back ups and latelly there is a lot of latency
What problems is the product solving and how is that benefiting you?
Project tracking and controlling data for process, also good improvement in reports and dashboards
Changed how we communicate in the company.
What do you like best about the product?
My favorite part about Smartsheet is how it opened communication across our 7 locations. Now everyone can see where an order is in the process. It's also made us more efficient, and we can give more accurate lead times to our sales staff.
What do you dislike about the product?
If viewers/commenters could get access to create and keep their filters, it would be beneficial for us. About half of the users are viewers or commenters and can't have their filters saved in Smartsheet. Also, the calendar view in reports could have the task bars change colors as it does on the source sheet. It would help us in our installation department immensly.
What problems is the product solving and how is that benefiting you?
Smartsheet has helped us be more transparent between the sales staff and production. This allows sales to give accurate timelines to the customers. It also allows us to be more flexible between production facilities, as now we can assign work to a facility via Smartsheet in seconds. Our communication across the 7 locations has dramatically improved. It also helps us document notes on orders and store them for future reference.
Shared Data
What do you like best about the product?
Easy to use and easy to read. The best way we have found for sharing spreadsheets amongst multiple parties and keeping everyone involved up to date. Great for real-time progress updates, logging needs from clients, etc. Also a user-friendly scheduling tool with Gantt charts.
What do you dislike about the product?
Basic subscription limits the number of sheets and users you can share with. This is resolved with a higher subscription level, but I'm right on the line where that is seldom needed. Not really a complaint against Smartsheet, just my level of use
What problems is the product solving and how is that benefiting you?
Keeping everyone on task and up to date with current status/progress of tasks and projects. Easier to access for all parties compared to juggling an excel file on a local network.
Excellent for task managing
What do you like best about the product?
How powerful it is and how it's able to be applied to different scenarios (task management, HR, send/receive requests)
What do you dislike about the product?
Sometimes it gets slow or crashes. Shared sheets can be an issue as is hard undo a change made by a collaborator by mistake
What problems is the product solving and how is that benefiting you?
The main problem being solved within our company is to have a centralized view of all the tasks currently being worked on, as well as their status. We also use it as a SCRUM board, and we have setup forms so employees can send requests for PTO and medical leaves, and then track them in a dedicated sheet. The last one is a recent solution we implemented and it has streamlined a lot the process of requesting time off.
Great tool for streamlining projects
What do you like best about the product?
Smartsheet allows us to share data in realtime with multiple collaborators to streamline the effectiveness of our projects. It also allows for notifications to facilitate follow up if actions are not completed in time and allows you to layout gantt charts quickly.
What do you dislike about the product?
A few things that smartsheet is lacking that other tools have also struggled with is real time collaboration where multiple users are editing the document. Google sheets handles this decently but its the one area I would love to see Smartsheet (and all others) improve upon.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping us manage multiple enterprise wide projects at one time. This is benefiting us by allowing notifications to be sent when projects are updated, tasks are behind, and reducing the amount of meetings needed to get aligned on project status.
Great way to keep things organized across departments.
What do you like best about the product?
I like that it makes it easier to collaborate in real-time and organize information across users when they are in different places. It makes it easier to share documents, tasks, and schedules with others users to keep everyone onboard.
What do you dislike about the product?
The restrictions on what users can/can't edit depending on their 'user access' that has been assigned to them. Seems pretty restrictive unless you are full access which I am sure is by design.
What problems is the product solving and how is that benefiting you?
Having users assigned to certain tasks within a workflow or project that are all in different locations can be tough to collaborate and see when things are getting done, what is left, and what needs to be adjusted. SmartSheet helps with our workflow and helps users update information in real-time so other users know what comes next and when to step in for their assigned tasks.
Smartsheet is a great business tool to include in your tech stack
What do you like best about the product?
I find Smartsheet easy to use for a variety of purposes. Because we can set up forms so quickly using their tool we can easily gather data in a pinch when other tools are too complicated. We also are using Smartsheet for project management of our internal graphics and production services which enables multiple team members to stay informed on progress of projects. We have used the system to display and track timelines for projects so that all stakeholders can see how far along a project is towards completion.
What do you dislike about the product?
This may be user error, but I do have a hard time finding a form once it has been created within the system.
What problems is the product solving and how is that benefiting you?
Keeping stakeholders informed so answering superfluous questions is not necessary. Also, by using the tool for our marketing calendar we can see overlap for messaging across products and therefore develop more effective communications to our members.
My goto tool for Project/Program management
What do you like best about the product?
The top driver for me adopting Smartsheet from the beginning was the ease of use and feature-rich Gaant capabilities. I deal with extensive waterfall development schedules that contain complex dependencies. This tool gives me exactly what I need to keep cross-functional teams aware of project timing and blockers.
As I get to use Smartsheet at a more in-depth level (Control Center, Automation, Resource Management), it is clear that this is also the right tool for scalability on more extensive programs and portfolio managment.
As I get to use Smartsheet at a more in-depth level (Control Center, Automation, Resource Management), it is clear that this is also the right tool for scalability on more extensive programs and portfolio managment.
What do you dislike about the product?
Setting up Control Center, Blueprints, etc., is very complex at this point for intro users. Consulting contracts were needed with Smartsheet specifically, and I think long-term enablement of end-customer set up for these would be ideal.
What problems is the product solving and how is that benefiting you?
- Complex program/portfolio management
- Dashboard communications and rollups to executive levels
- Increased productivity/efficiency with utilizing automation within the Gaant tools
- Dashboard communications and rollups to executive levels
- Increased productivity/efficiency with utilizing automation within the Gaant tools
Smartsheets
What do you like best about the product?
SS is extremely user friendly and has a great looking UI. I utilize SS to track multiple projects and share with clients in an on-going basis. Their feedback is the same as mine and love how easily something can be exported to Excel. My favorite functionality would have to be the workflows as I utilize these to build reminders of imported deadlines and action items.
What do you dislike about the product?
I honestly do not have a glaring dislike currently for this solution. It meets all of my needs and I continue to learn of new functionality on a daily basis. I will continue to recommend this solution to others over its competition.
What problems is the product solving and how is that benefiting you?
Makes sharing a solution very easy and users are able to quickly pick up the product. As I said before we currently utilize the solution on all projects and have not heard negative feedback from the clients we share our workspaces with.
Incredible System to Share
What do you like best about the product?
A few things I like most about smartsheet is the shared capabilities, automated alerts for changes and countdown systems you can build into a sheet. I also appreciate that you are able to download and share smartsheet data in an easy to read format to PDF. I also like to designate ownership for assignments and let those users manage their portions of a shared project. I also appreciate that it saves automatically and I don't lose data overall.
What do you dislike about the product?
There isn't much to dislike about Smartsheet. I think once you put the time in to learn the different formats and options that are available it allows for you as a user to create adequate smartsheets to share with team members.
What problems is the product solving and how is that benefiting you?
It allows our team to see progress on projects to track changes over time collectively. It allows us to showcase upcoming campaigns and marketing sends that need to be scheduled. It allows us to add attachments so that all information for a campaign can live in the same document without visiting 100 different files/places.
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