Smartsheet
SmartsheetExternal reviews
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Smartsheet is giving us the chance to build a lot of different solutions internally in our team.
What do you like best about the product?
The structure of files, columns, connections is solid and disconnected from file/columns names or locations. In this way it is possible to build a solution piece by piece, without the need of a full project analysis beforehand.
What do you dislike about the product?
The main limit are the dropdown list column. Dropdowns are fundamental for any serious interactive tool. At the very basic, it would need 1. to have the possibility to fill the dropdown from a formula, and 2. to have the dropdown consisting in two connected columns, one for the showed key to the user, and the other for a recorded value connected with the key, like a number for example. This second function is possible to be done with a formula in the second column, but if there are many dropdown options then it becomes impractical.
What problems is the product solving and how is that benefiting you?
A number of them. Mainly the possibility to interact in a structured way to our many partners outside our organizations. Plus, automation for recurring task. Plus the possibility to simplify the interface and view for our internal staff, to avoid random typing errors or over complicated files
More advanced than your typical excel sheet but still has it's limitations
What do you like best about the product?
I love that every sheet can have a summary which helps me see a quick snapshot of the number of accounts, their health and some other formulas I have set up to see the data behind my sheet. The attachments section is very helpful as well.
What do you dislike about the product?
The inability to merge cells and having to create so many helper columns just to count the data correctly. It took me months to finally get everything right and I had to go find other team members, who had experience, to learn how to adopt smartsheets. I wish there was a customer success team at smartsheet that would help users have a cadence to ask basic questions.
What problems is the product solving and how is that benefiting you?
It helps me see the notes from all the accounts my team is managing so I can quickly assess which customers require my assistance as the leader of the team. It allows us to easily assign a health score on customers and list action items on a monthly basis.
Perfect for Project Management and Team Collaboration
What do you like best about the product?
SmartSheet helps my team effectively collaborate with our customers and delivery partners by providing an easy-to-use, intuitive platform. Standard features include the pivot from card to grid view, collapsible records, workflow automation when rows are changed or new rows are added, quick setup of conditional formatting, and intuitive submission forms. My team would not be nearly as efficient without this great tool!
What do you dislike about the product?
There is very little not to like about SmartSheet. We've been leveraging the system for three years, and each time we run into a challenge or feature request, a bit of investigation typically yields a viable solution.
What problems is the product solving and how is that benefiting you?
We started leveraging SmartSheet for project plans. As we've created templates for project plans, we've found other ways to leverage the system for issue collection in User Acceptance Testing, enhancement requests, and build component phasing. The submission form process was a game changer as it allowed us to create a dynamic URL that can be embedded into our software and accessible by those without a license to the tool. Most recently, I've begun leveraging SmartSheet for a detailed to-do list to keep me organized in my objectives for the year.
Functional but not amazing
What do you like best about the product?
Smartsheet is a project management system that allows teams to manage large projects fairly easily. The platform comes equipped with basic automations and form functions, making it a useful tool for project management.
One of the advantages of Smartsheet is its ability to enable collaboration across teams, allowing for efficient communication and task management. The platform's project management capabilities are also useful, particularly for large-scale projects with numerous tasks and deadlines.
However, in my opinion, Smartsheet doesn't stand out above its competitors, such as Monday.com or ClickUp.com. While the platform is a reliable and practical option for project management, it lacks some of the advanced features and user-friendly interface that other systems provide. (It does have advanced features but man, you have to pay a lot more for stuff that other pj tools already have at free tiers).
Overall, Smartsheet is an okay system to use for project management, particularly for teams working on large projects. However, users may want to compare it to other platforms before deciding which system is best for their specific needs.
One of the advantages of Smartsheet is its ability to enable collaboration across teams, allowing for efficient communication and task management. The platform's project management capabilities are also useful, particularly for large-scale projects with numerous tasks and deadlines.
However, in my opinion, Smartsheet doesn't stand out above its competitors, such as Monday.com or ClickUp.com. While the platform is a reliable and practical option for project management, it lacks some of the advanced features and user-friendly interface that other systems provide. (It does have advanced features but man, you have to pay a lot more for stuff that other pj tools already have at free tiers).
Overall, Smartsheet is an okay system to use for project management, particularly for teams working on large projects. However, users may want to compare it to other platforms before deciding which system is best for their specific needs.
What do you dislike about the product?
The cost. Compared to say clickup.com or monday.com - you get way more features even at a free level with clickup.com. For example, smartsheets make you pay extra for calendar functionality.
What problems is the product solving and how is that benefiting you?
It's keeping our tasks and projects across multiple team members in one place. It's accessible and functional but that's about it for me. I'd rather use some of the easier-to-use tools such as clickup or Monday.
Smartsheet is much smarter than any sheet
What do you like best about the product?
I personal love the overall integrations that can be setup through Smartsheet. All parts of a project form start to finish with multiple people can be on one sheet with notifications sent any time anything happens.
What do you dislike about the product?
How little there is available to find how-tos and other guides on things I am hoping to accomplish in my sheet. While there is a great online community, sometimes I just want to Google search or YouTube search my solution, and this is something that Excel has in abundance.
Other least favorite thing is the lack of adaptability for hours and minutes in equations.
Other least favorite thing is the lack of adaptability for hours and minutes in equations.
What problems is the product solving and how is that benefiting you?
We are running our entire travel process through Smartsheet. From the traveler finding their booking to the approvals necessary and even to the close-out process. Smartsheet is has the entire travel for our organization down to many lengthy equations and, several automation, and a few workflows
Great tool to keep track of team's progress on projects
What do you like best about the product?
Our team uses smartsheet to track all of our projects and tasks. It is easy to update and several of us can update it at the same time. It was very easy to create an account and everyone can use it.
What do you dislike about the product?
The only thing I would like to do is be able to tag someone so that they know something has been assigned to them. They should receive an email once something has been flagged for them to take notice. This feature might already be on there but I have not seen it.
What problems is the product solving and how is that benefiting you?
We can easily create a long list of tasks that we review each week with our team. We are able to add all detail as well as include the email of that particular person so that if anyone has a question they have the email to contact them directly.
Smartsheet can make difficult tasks more easy
What do you like best about the product?
I love Smartsheet because it helps me keep track of projects and tasks in one centralized place. I can easily assign tasks to people, keep track of deadlines, and even collaborate on documents. Smartsheet also gives me the ability to customize my dashboard to fit my needs, giving me the ability to easily see what's going on with the project. Smartsheet's intuitive user interface makes it incredibly easy to use, allowing me to quickly make changes and stay on track with my projects. Overall, I think Smartsheet is an amazing tool for managing projects and tasks.
What do you dislike about the product?
One of the main downsides of Smareshheet is the limited customization options. While the platform does offer basic customization features, such as setting up templates and customizing views, it does not offer the same level of customization as some other project management tools. Additionally, the platform may not support some of the more complex projects, as the customization options are so limited.
Another downside of Smareshheet is the difficulty of navigating the interface. The platform can be difficult to use for new users, as it is not as intuitive as some other project management tools. This can lead to frustration and confusion as users try to figure out how to use the platform.
In addition, Smareshheet can be quite expensive. While the basic plan is relatively inexpensive, the more advanced plans can be quite costly. Additionally, the platform only offers a limited number of integrations with other popular tools, so you may need to purchase additional services in order to use the full range
Another downside of Smareshheet is the difficulty of navigating the interface. The platform can be difficult to use for new users, as it is not as intuitive as some other project management tools. This can lead to frustration and confusion as users try to figure out how to use the platform.
In addition, Smareshheet can be quite expensive. While the basic plan is relatively inexpensive, the more advanced plans can be quite costly. Additionally, the platform only offers a limited number of integrations with other popular tools, so you may need to purchase additional services in order to use the full range
What problems is the product solving and how is that benefiting you?
It helps teams and businesses to easily manage projects, processes, and everyday work. It helps to eliminate manual processes and streamline workflows, making it easier to get work done faster and more efficiently
Use of smartsheets for data protection but also integration
What do you like best about the product?
Smartsheets is an essential tool for anyone who works with data on a regular basis. Whether you're a business analyst, accountant, or just someone who needs to manage a personal budget, Smartsheets offers powerful tools for organizing, analyzing, and visualizing data. You can use it to create everything from simple lists and tables to complex financial models and data visualizations. With a wide range of formulas and functions, you can easily perform calculations, manipulate data, and generate insights.
Another key feature of Smartsheets is its ease of use. While the software may seem daunting at first, it's actually quite user-friendly. The interface is intuitive, with clear icons and menus that make it easy to find the functions you need.
Additionally you can integrate Smartsheets with existing platforms for ease such as PowerBi and excel, I find this really helpful when expanding out data visualisation capabilities which are used across the company
Another key feature of Smartsheets is its ease of use. While the software may seem daunting at first, it's actually quite user-friendly. The interface is intuitive, with clear icons and menus that make it easy to find the functions you need.
Additionally you can integrate Smartsheets with existing platforms for ease such as PowerBi and excel, I find this really helpful when expanding out data visualisation capabilities which are used across the company
What do you dislike about the product?
While Smartsheets interface is user-friendly, it can take time and effort to learn the ins and outs of the software, especially if you're new to working with spreadsheets. Particularly as its very similar but also slightly different to excel.
Its a cloud based platform - it doesn't have the easy feel as it does when working on desktop version
Its a cloud based platform - it doesn't have the easy feel as it does when working on desktop version
What problems is the product solving and how is that benefiting you?
As its a cloud based software - often excel isnt great for cross collaboration across teams. Now, as we have a cloud best system we can link these towards various in house pieces of software. The links are so well established that they do not break - also the permissions software is well created so its easy to allow and deny users to edit the data for greater protection. As a result, we have saved both time and effort when collecting and anlaysing data points.
Love Smartsheets
What do you like best about the product?
The predecessor tool, Gantt and calendar view. I also like how you can share a live link of the timeline or export a PDF. I've never used a similar tool. I have used office timeline but that's more for a high level view.
What do you dislike about the product?
It's not client-facing. We mostly use it internally. It would be great if we could export the timeline in a client friendly format. I'd like to not have to constantly hit the save button. It would be nice if smart sheet would operate as a live doc with an undo button.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me build timelines in minutes with the predecessor feature. It's so easy to access and open. Yes, I'm more productive with Smartsheets. Yes, our business performance has increased. We are able to create timelines and update them quickly. We can also set reminders for certain milestones. As a project manager, I can't imagine not using Smartsheets.
Professional templates and great functionality!
What do you like best about the product?
We love Smartsheets templates for construction management, but they have everything you need for all kinds of project management! We ended up transferring almost all of our excel workbooks to Smartsheets to keep everything in one place. I LOVE the card function; being able to click and drag things around that way is so intuitive... I wish I could set everything up to work that way!
What do you dislike about the product?
It's not as user-friendly as we'd like it to be... you can't just change cell/row/column colors and have it applied to every sheet in the project. We have 25 projects going on that we have organized into the same sheet; I'd like to be able to assign a color to each project and have it show up in the calendar sheet that way! There are several functions that would require the push of a button in Excel but need to have an equation behind them for Smartsheets.
What problems is the product solving and how is that benefiting you?
For larger commercial projects, Smartsheet is the cleanest, easiest way to create and adjust a schedule for any changes in scope or client requests. It keeps me from having to do twice the amount of work and looks twice as nice!
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