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Just works
What do you like best about the product?
Easy to interface with API (using Perl on a web site)
What do you dislike about the product?
You don't allow me to auto-refill my account balance. That to me makes no sense in the world.
What problems is the product solving and how is that benefiting you?
Fast was to send SMS messages to others during our registration period. SMS messages are sent very quickly, which is very important.
Recommendations to others considering the product:
Just follow the instructions for the API and you are good to bo
Great for small technology team
What do you like best about the product?
Our developers have easily adapted the API, support team love the dashboard, management loves the pricing! Plus has 99.999999% delivery success and up-time!!
What do you dislike about the product?
No opinion, no opinion, No opinion, No opinion
What problems is the product solving and how is that benefiting you?
Seriously push the good will of your users with this flippin survey!!!!!!
Recommendations to others considering the product:
Seriously push the good will of your users with this flippin survey!!!!!!
Pretty good experience with OpenTok
What do you like best about the product?
It helps you easily make a high-quality video chat app
What do you dislike about the product?
Occasional disruptions that aren't noticed until he archived video is looked at
What problems is the product solving and how is that benefiting you?
Video chat and a possibility to look at the archived video later really helped in moving industry
Recommendations to others considering the product:
Great opportunity to make quality software without having to develop things from the beginning.
Good service for automatic SMS
What do you like best about the product?
The best characteristics of Nexmo are: pricing and a good system of API
What do you dislike about the product?
I would like the possibility to send either a SMS and a Whatsapp message
What problems is the product solving and how is that benefiting you?
We can offer a good and fast service of alarm
Easy to use, reliable and stable system that I rely on to send out business critical text messages.
What do you like best about the product?
The fact that it just worked . . I’ve worked with so many systems that claimed “just to work” but so many don’t. Be more worked the first time I tried it . . and I’ve never had a problem!
What do you dislike about the product?
Not a lot . . possibly some more analysis and breakdown of sending (eg how many single/multiple messages) but that’s it!
What problems is the product solving and how is that benefiting you?
I use Nedim to send SMS Appointment Reminder messages to clients with appointments. This saves the business money in lost revenue.
Solid web video
What do you like best about the product?
Opentok through Nexmo is the most solid web video api we have tried. Other platforms were harder to setup, and didn't have as quality of an outcome.
What do you dislike about the product?
It might be nicer if features got the enterprise platform a little quicker, but I understand the desire for stability over new (that is why we use that branch after all). I also wouldn't mind better handling of people with really bad connections.
What problems is the product solving and how is that benefiting you?
We are using it as part of an interactive classroom. It is the primary way the tutor/student interact.
Recommendations to others considering the product:
Opentok is leading webrtc. Don't waste your time looking for a different primary provider
Nexmo (Tokbox) drives our business!
What do you like best about the product?
As a CS leader, I use Tokbox (Nexmo) to check on our customers' experiences, share connectivity data with them, and help them to work with their ISPs to ensure faster, more productive connections.
What do you dislike about the product?
Nothing, it's great! We have no issues at all.
What problems is the product solving and how is that benefiting you?
Helping our frontline customers better understand how their internet connectivity impacts their customer experience.
Simple, cost-effective SIP
What do you like best about the product?
Nexmo is so simple to manage and configure. None of the other SIP providers I've tried comes close.
What do you dislike about the product?
I haven't found anything I dislike, but my usage has been limited to specific testing scenarios so far.
What problems is the product solving and how is that benefiting you?
Testing a possible switch for POTS phone lines with our ancient NEC phone system to a VoIP PBX with a SIP trunk provider.
Recommendations to others considering the product:
Give it a try. There are many SIP providers out there, and Nexmo is among the best.
Works well even in developing countries
What do you like best about the product?
Easy to use software, great that it can be used to send into virtually any country in the world.
What do you dislike about the product?
I think the limits on topups without further verification could be set slightly higher.
What problems is the product solving and how is that benefiting you?
Was able to communicate with large number of study participants in developing country using Nexmo. This would have been much harder to set up in-country.
Great value, easy integration
What do you like best about the product?
Good value and very easy to integrate into our existing product
What do you dislike about the product?
Topping up set amounts is annoying - we should be able to top up the desired amount
What problems is the product solving and how is that benefiting you?
SMS messaging to customers
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