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392 reviews
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    E-Learning

Tokbox is easier than straight webRTC but still needs sr engineers to setup and maintain

  • August 23, 2019
  • Review provided by G2

What do you like best about the product?
webRTC is in a phase of rapid development and for those not able / interested to have to chase the latest greatest development, Tokbox can do that for you for a price.
What do you dislike about the product?
Tokbox still very much requires senior engineers to build out and maintain a video conferencing solution. The documentation might lead you to think any JS engineer could do this project and it's true that a it's not hard to get to a working prototype, however there is still plenty of nuance that people with webRTC as a skill are able to get through that a regular JS engineer cannot.
What problems is the product solving and how is that benefiting you?
The main benefit is that Tokbox keeps up with webRTC development so you don't have to. Just keep your Tokbox implementation fresh.
Recommendations to others considering the product:
Solve the problem of users not being able to connect. The network test is a diagnostic only; not a solution for the user to fix their bandwidth, webcam, mic, or speakers.

This article is https://tokbox.com/blog/do-12-of-webrtc-calls-really-fail/ is playing with numbers; eg. it's BS. We have everyone of our users complete a network test, and the rate of 1st time success is 88%. We've poured money into tech, different toxbox-partner engineering teams, and customer support in an effort to get closer 100%. We're at 94%. This is why people think video tech sucks, except for zoom (which took on the users problem).


    Human Resources

Nice video service experience

  • August 22, 2019
  • Review provided by G2

What do you like best about the product?
Nexmo(Tokbox) has great video API's for live streaming or recording sessions. It has easy to use API's and debug tools.
What do you dislike about the product?
Pricing packages are complicated for advanced features and cannot be purchased seperately some of advanced addons.
What problems is the product solving and how is that benefiting you?
We are using Nexmo(Tokbox) for all of our video streaming and video recording applications, it really helps to complete these tasks without maintaining a seperate infrastructre for this.
Recommendations to others considering the product:
Nice video APIs and easy to use. But you should check pricing packages and required addons carefully before purchasing, they may be not included in your package and not available for seperate purchasing.


    Computer Software

Great for Seeing Issues

  • August 21, 2019
  • Review provided by G2

What do you like best about the product?
Amazing product. Easy to use and see where the issues are for connections
What do you dislike about the product?
Everything usually very clear no problems
What problems is the product solving and how is that benefiting you?
internet connection with users


    Sports

All of our texting needs

  • June 03, 2019
  • Review provided by G2

What do you like best about the product?
We've not had any issues with Nexmo.. the APIs work great and without incident.
What do you dislike about the product?
Until recently, I have never heard from anyone at Nexmo. That has changed because someone reached out to me.
What problems is the product solving and how is that benefiting you?
Nexmo gives us the ability to communicate easily with our customers.
Recommendations to others considering the product:
Nexmo is very easy to use.


    Telecommunications

using sms

  • June 01, 2019
  • Review provided by G2

What do you like best about the product?
good technical support & fast enough . easily solved the issue
What do you dislike about the product?
have to use a big amount for balance recharge
What problems is the product solving and how is that benefiting you?
send SMS history


    Computer Software

Great way to send text messages via your app

  • May 31, 2019
  • Review provided by G2

What do you like best about the product?
It's APIs are easy to use and set up. Low fees. Your own texting phone number for a low monthly fee. Logs for troubleshooting. Nexmo also offers voice messaging and other services. We only use the texting / SMS feature.
What do you dislike about the product?
This is an issue not about Nexmo itself but rather the mobile companies: There is a daily limit on how many messages you can send out per phone number. If you exceed this limit, then phone companies could block your number and you wouldn't be able to send out any messages! The limit seems to be 100 text messages per day, with some people suggesting it is less. This means you need to track how many messages you are sending out, and if it is more, you need to add new phone numbers and rotate the sending.
What problems is the product solving and how is that benefiting you?
We are using the service with .NET cloud applications and also with desktop database applications.


    Financial Services

Easy To Integrate

  • May 30, 2019
  • Review provided by G2

What do you like best about the product?
The easy of integration and fast SMS delivery rate.
What do you dislike about the product?
Their pricing is a little on the high side
What problems is the product solving and how is that benefiting you?
Easy and fast sms alerts accounts and transactions
Recommendations to others considering the product:
Very easy to integrate even for non-tech people like myself


    Hospitality

Fantastic ease of working with SMS APIs with my software

  • May 30, 2019
  • Review provided by G2

What do you like best about the product?
The response time to the API is super also the alternative IVR for which SMS is not getting through.
What do you dislike about the product?
Nothing in the system, Only the price changes are frequent.
What problems is the product solving and how is that benefiting you?
The realtime OTP with my mobile app is working perfectly.
Recommendations to others considering the product:
Nexmo was my first and last choice for mobile app intergration


    Adriano L.

Great service and great assistance!

  • May 30, 2019
  • Review provided by G2

What do you like best about the product?
The service support and assistance is really fantastic, and the service is simple to access.
What do you dislike about the product?
Not available locally in every country of the world.
What problems is the product solving and how is that benefiting you?
WhatsApp integration with applications with location awareness.


    Financial Services

OTP Review

  • May 30, 2019
  • Review provided by G2

What do you like best about the product?
I like the ease of integrating into my server
What do you dislike about the product?
i do not have anything I dislike about nexmo
What problems is the product solving and how is that benefiting you?
I am using OTP for my application security