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Its natural
What do you like best about the product?
I do like the clear structure of defining the API it was easy to implement I have used it it was great because we needed to do it from scratch
What do you dislike about the product?
the only drawback I have experienced is the SIP trunking limitation but for my service it was good
What problems is the product solving and how is that benefiting you?
we are working on integrating voice services into our Android app
Great voice product
What do you like best about the product?
Using the communication services like calls and video API. Easy to setup and not that expensive to maintain.
What do you dislike about the product?
Lack of available resources to learn how to do the base setup like additional youtube videos and documentation can be added.
What problems is the product solving and how is that benefiting you?
Setting up voice services in our product. They were easy to setup and maintain.
Amazing experience
What do you like best about the product?
The customer experience has been incredibly successful since day 1.
What do you dislike about the product?
I didn't enjoy how the interface didn’t fully help me to make an informed decision when having to select specific pages accordingly.
What problems is the product solving and how is that benefiting you?
Trustworthy channels/platform for most of my design tasks based on current trends.
Good Reliability
What do you like best about the product?
I think the reliability is really solid and I've never had any issues with it.
What do you dislike about the product?
The pricing is kind of confusing and it's hard to find the unique factor of this versus competitors.
What problems is the product solving and how is that benefiting you?
I'm able to easily integrate phone verification within my work which saves me lots of time.
Mediocre experience with Vonage
What do you like best about the product?
The PaaS model of the company that allows people to use their features using programmable APIs. The app also allows to share video and audio across region with cloud.
What do you dislike about the product?
The prices are on the higher side. While Vonage is top the the line, other competitors like Notilify and Twilio give more affordable plans with similar quality.
What problems is the product solving and how is that benefiting you?
It has helped me replace RestAPI.
A bold new idea in a boring old industry !
What do you like best about the product?
-The fact that they are not afraid to change and move away from there old self to shine even more amongst their competition.
-the customer support from what i have heard has been amazing and quick,
-it being easily implemented and used among any age groups
-it has the potential to be frequently used
ease of use makes it outstanding at the end of the day.
-the customer support from what i have heard has been amazing and quick,
-it being easily implemented and used among any age groups
-it has the potential to be frequently used
ease of use makes it outstanding at the end of the day.
What do you dislike about the product?
its not what i dislike but i would like them to have a couple of things that will make them stand out from the competetion :
-ease of integeration onto older systems as so many call centers espeacially still use old laptops and pc's for their CSR's
-its number of features not being too heavy on the ram of pc's as we run multiple programs simuntaneosly to run our business.
-ease of integeration onto older systems as so many call centers espeacially still use old laptops and pc's for their CSR's
-its number of features not being too heavy on the ram of pc's as we run multiple programs simuntaneosly to run our business.
What problems is the product solving and how is that benefiting you?
helping customers in problem solving and connecting them with the proper clients
Nice Alternative to REST API
What do you like best about the product?
The best thing I felt was the ease of inegration and ease of use. I was quite simple for me to extend the api in the existing piece of code.
What do you dislike about the product?
The starting of the api. The initial learning curve is what bugged me the most about the api.
What problems is the product solving and how is that benefiting you?
I was troubled to understand the integration and utility with Generative AI. As right now all the API should be Gen AI friendly or they should aspire to be friendly. This api has a long way to go that side.
Long Learning Curve
What do you like best about the product?
The easiness to integrate communication services with multiple CRM providers.
The range of API's available is really an upfront for Vonage communication services.
The range of API's available is really an upfront for Vonage communication services.
What do you dislike about the product?
Complicated/Overpacked UI in the first versions.
Synchronization and Integration issues on the go.
Synchronization and Integration issues on the go.
What problems is the product solving and how is that benefiting you?
Streamline processes and help integrate multiple tools into 1 place.
Voice Communications services to offer top notch support for customers.
Voice Communications services to offer top notch support for customers.
Vonage Communications APIs transformed how we engage with clients
What do you like best about the product?
Integrating Vonage Communications APIs has transformed how we engage with clients. Using Vonage's Video API, we offer virtual consultations and demonstrations, providing our clients with interactive experiences that customers find to be very helpful.
What do you dislike about the product?
The initial setup and configuration of Vonage's Video API required more technical expertise than anticipated, causing some initial implementation challenges
What problems is the product solving and how is that benefiting you?
Integrating Vonage's Video API solves the challenge of geographical limitations by enabling us to interact with people across the country, eliminating the need for in-person meetings. It also enhances client engagement by providing real-time demonstrations of audiovisual solutions, ensuring clear communication and understanding of project scopes and requirements.
Review of Vonage Acoomunication API
What do you like best about the product?
I love the wide range of APIs available for voice, SMS, video, and authentication. It covers all my communication needs in one place.Whether I need to handle small or large-scale communication, Vonage scales seamlessly to meet my needs.
What do you dislike about the product?
The pricing structure is complicated, especially when dealing with multiple APIs and international rates.
What problems is the product solving and how is that benefiting you?
The robust security features, such as data encryption and authentication, provide peace of mind. This is crucial for maintaining user trust and complying with regulatory requirements.
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