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Reviews from AWS customer

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385 reviews
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External reviews are not included in the AWS star rating for the product.


    Arathi W.

As a marketing and comms coordinator, Vonage APIs provided the versatility that I was looking for.

  • July 10, 2024
  • Review provided by G2

What do you like best about the product?
I like that the scalability of the APIs allows for consistent performance, whether handling small-scale or large-scale campaigns or notifications.
What do you dislike about the product?
The structure of pricing is a bit complicated, which makes it difficult to predict usage patterns.
What problems is the product solving and how is that benefiting you?
With capabilities such as SMS, voice calls, and two-factor authentication, we are able to engage with our customers more effectively


    Non-Profit Organization Management

brilliant

  • July 08, 2024
  • Review provided by G2

What do you like best about the product?
it helps me connect reliably internationally and engage with all the stakeholders i need
What do you dislike about the product?
sometimes it is not as intuitive as i would like
What problems is the product solving and how is that benefiting you?
finding a common platform for all my partners and stakeholders to engage on


    Arpit S.

Consultant

  • November 28, 2023
  • Review provided by G2

What do you like best about the product?
Easy to integrate
Documentation are available for all language
Supports various third party applications
Available at good cost
What do you dislike about the product?
Integration part takes time
Ui is complicated
What problems is the product solving and how is that benefiting you?
Sending messages to customers with script automation
Campaign messages


    Nico E.

Great App to use !

  • August 04, 2023
  • Review provided by G2

What do you like best about the product?
Its a Great app very Easy to use an its nices format would use if i didnt have a phone line
What do you dislike about the product?
Nothing really made dislike the app its such a easy used tool
What problems is the product solving and how is that benefiting you?
when i was using the app it didnt have much complications when used


    Vishal S.

Good Experience of using Vonage

  • August 02, 2023
  • Review provided by G2

What do you like best about the product?
The best and easy way to integrate live interactive video on the web and mobile.
What do you dislike about the product?
Nothing as much is found to dislike vonage
What problems is the product solving and how is that benefiting you?
Easy integration of live video straming in our application.


    Vardhan M.

Happy Experience with Vonage API

  • August 01, 2023
  • Review provided by G2

What do you like best about the product?
The Vonage API has an extended features to manage SMS, Voice Calls using the API provided by Vonage API. The API always has a quick delivery response & transition routes.
What do you dislike about the product?
The Vonage dashboard looks clumsy and it always makes me feel difficult about integrating the API. It can be much easy & the User Experience should be simplified.
What problems is the product solving and how is that benefiting you?
Being a Developer, I have loved the set-up documentation of this platform and the pricing is affordable. The welcome balance credit they gift us is good. Simple and helping the business requirement with SMS verification using this API is great.


    Computer Software

Wonderful experience

  • July 06, 2023
  • Review provided by G2

What do you like best about the product?
Reduce business cost. Safeguard communication.

Modernise business communication
What do you dislike about the product?
Always there is chance for improvement. It should enhance the security
What problems is the product solving and how is that benefiting you?
Its provide best solution for secure communication. Personilised customer experience


    Bhaskar K.

Vonage is one of the best tool for outbound calls

  • June 03, 2023
  • Review provided by G2

What do you like best about the product?
Vonage is very useful tool when it's comes to outbound calls and internal communication.Its help to run a effective outreach calling campaign
What do you dislike about the product?
Sometimes it's missed record some information and connectivity issue occurs sometimes.
What problems is the product solving and how is that benefiting you?
It's helping us to track our outbound calls record along with very effective SMS marketing outreach


    Michael G.

Platform Experience

  • September 14, 2022
  • Review provided by G2

What do you like best about the product?
The documentation is very easy for our developers to understand and integrate within our platform. When we have questions or need assistance, we are able to get direct support.
What do you dislike about the product?
When it comes to support tickets, due to the way we are structured, sometimes it can route to the wrong team.
What problems is the product solving and how is that benefiting you?
It is allowing us to easily provision numbers for our client base and provide our users with exceptional transactional/marketing SMS marketing.


    Computer Software

Awesome product, great service

  • September 14, 2022
  • Review provided by G2

What do you like best about the product?
We are very happy users of Vonage (Nexmo)'s SIP Trunking product. The service has splendid availability and a great CS team backing it.
What do you dislike about the product?
We wish the product did more analytics. Vonage is working on something for this, and I can't wait to start on the beta.
What problems is the product solving and how is that benefiting you?
We need a reliable telephony provider. Reliability is key for us business, and Vonage's SIP Trunking has held up very well as we have grown the last few years.