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385 reviews
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    Internet

Vonage video API (for rtc video) is one of the best

  • September 13, 2022
  • Review provided by G2

What do you like best about the product?
The team continues to deliver performance and quality improvements consistently, and communication is strong.
What do you dislike about the product?
It took a while to get to 1080p... but we got there and are happy with it.
What problems is the product solving and how is that benefiting you?
Vonage powers 2-way video in one of our core products (from the browser). It delivers reliable performance for Brandlive users globally.


    Jatin P.

Quality Service with Zero Outages Ever

  • May 26, 2022
  • Review provided by G2

What do you like best about the product?
Vonage/Nexmo is rock solid. Their SMS Api has never failed us in 7 years!
What do you dislike about the product?
Nexmo/Vonage is priced higher for US text messages. Their rates for UK are excellent
What problems is the product solving and how is that benefiting you?
Texting UK customers with extreme reliability.
Recommendations to others considering the product:
Great, reliable service. You pay a little more but the quality if worth it.


    Sagnik G.

Good framework for building End to End Chat Application

  • March 10, 2022
  • Review provided by G2

What do you like best about the product?
One of the most exciting features of Vonage API is the ability to send rich media messages. No more attachments! It's easy to create images, videos, and even GIFs that can be sent to your users’ chats. This adds a whole new dimension to in-app messaging, allowing you to build a better chat experience for your users.
Sending rich media messages is a great way to add a fun and interactive element to your app’s messaging. Users will love being able to share images, videos, and even GIFs with their friends. This adds a whole new dimension to in-app messaging, allowing you to build a better chat experience for your users.
What do you dislike about the product?
Getting started with the Vonage API can be a bit intimidating. The documentation on how to get started is lengthy and rather unclear. It took me a while to figure out the right way to get started. However, once you get the hang of it, the API is a powerful tool that can be leveraged to build amazing apps and services.
What problems is the product solving and how is that benefiting you?
We’ve built an in-app chat application to provide the best possible experience for our customers. The app is powered by Vonage's AI platform, which enables us to offer a variety of features, including human-like text responses and chatbots. We have built our own chat application using Vonage's platform so that we can offer the best possible experience for our customers. We are dedicated to improving the app and offering our customers the best possible experience.
Recommendations to others considering the product:
We recommend that developers consider Vonage’s APIs for voice and messaging when building applications. The Vonage APIs offer a reliable, low-latency, high-throughput, and low-cost communication platform that can be scaled as your application grows. The Vonage API platform is not so easy to use but can be integrated into most applications with a few lines of code. The Vonage API is also simple to extend and customize to meet your application’s specific needs once you get a hang of it.


    Andrea L.

Phone function integration in your web server

  • November 11, 2021
  • Review provided by G2

What do you like best about the product?
I like the possibility to use different programming languages to integrate and handle the code. I can have from them a mobile o landline Phone Number (in various country) to send and receive sms and calls.
What do you dislike about the product?
Despite the great documentation, sometimes I wish I have a more step by step examples reguarding specific applications. This way they will open the use also to whom appoaching apis and enpoint applications
What problems is the product solving and how is that benefiting you?
With this platform I buil sms confirmarono systems, call based authentication, ivr based web site interactions,web site access based on caller number recognition


    Darya K.

Best VOIP service at an affordable cost

  • August 23, 2021
  • Review provided by G2

What do you like best about the product?
This application is one of a kind. It is effortless to use. The voice quality is seamless, and the texting experience is impressive. They have recently launched the update for the conference, which is just another level of communication.
What do you dislike about the product?
It is a bit pricey per user, and you might need to use different servers to get the best of it. Besides that, I would hope they could add more space for recordings.
What problems is the product solving and how is that benefiting you?
Ease of doing business. I travel a lot, so using Vonage lets me use my USA phone number and do business uninterrupted.


    Pablo G.

It's been an excellent service. The admin screens are the only shortcoming.

  • May 11, 2021
  • Review provided by G2

What do you like best about the product?
Price, availability, reliability. The throughput offered is excellent for SMS
What do you dislike about the product?
The admin screen feels a bit dated and over-comboluted.
What problems is the product solving and how is that benefiting you?
We are using it to send message alerts.
Recommendations to others considering the product:
As always, do your research, but so far we've not encountered a better option


    Asim H.

Excellent API

  • February 28, 2021
  • Review provided by G2

What do you like best about the product?
API is rich and low-level enough to handle a number of customized tasks. We use the API for both automated outbound calling and WhatsApp. Both are excellent and provide easy to use commands. Their online help have enough tutorials to get you started. If you need support, their team are very active in providing assistance at a code level.
What do you dislike about the product?
Very little. Perhaps in the WhatsApp API, you need to understand the rules that WhatsApp dictate before delving into the API. There really is nothing to dislike about the API.
What problems is the product solving and how is that benefiting you?
When we first launched our mobile app, we verified patients through SMS verification. However, it was not always the best way to get people to verify themselves since some claimed they never received it or the SMS expired when it finally arrived. Using Nexmo's identity confirmation framework through voice call automation provided our patients which a reliable alternative to SMS. Patients could optionally select Call Bank, which would trigger the Nexmo API to make a call to the patient, automatically informing them of the verification code. The API was rich enough to support our two main languagees, English and Arabic.

In addition, we used the Vonage Communications API to provide booking of appointments and downloading of medical reports through our WhatsApp ChatBot. The ChatBot is an automated bot which helps existing patients to view their patient file, view past appointments as well as request to download their laboratory and radiology reports. Using the API, it provided a convenient way for patients to access some of our eServices to a registered mobile number, avoiding the necessity for them having to download a mobile app on to their smartphone.
Recommendations to others considering the product:
Read their developer documentation well. The samples and guides has everything you need to get started and become well-versed with the platform.


    Hospital & Health Care

Excellent and easy journey

  • February 22, 2021
  • Review provided by G2

What do you like best about the product?
Stability, client segmentation, native sdks
What do you dislike about the product?
Video API is hard to deploy in some network conditions
What problems is the product solving and how is that benefiting you?
We are solving the video communication between doctors and patients and another professions too


    Logan'Druță K.

Platform to engage customers via easy use of API, text, voice &video.

  • October 17, 2020
  • Review provided by G2

What do you like best about the product?
The UI is spotless and simple to explore, there are stores of documentation that you can use to make your application and afterward, utilize their Programming interface. Sandbox testing is extraordinary. The extraordinary measure of adaptability the stage offers and how dependable it is. The valuing for the discussion Programming interface is additionally in a way that is better than each contender. Simple to incorporate, the Programming interface documentation gave is fantastic Simple to utilize, the Dashboard has all the fundamental usefulness. The client service is splendid, brisk and will keep refreshed constantly. It gives your capacity to have correspondence framework consistently prepared and to convey each data mentioned by client rapidly immediately. Its Programming interface s are generally simple to utilize. Can make custom limit so you will get advised when your equalization is getting low, so client can reload it
What do you dislike about the product?
Covered cutoff points to top up credit ought to be eliminated. Client assistance may improve. They should mind somewhat more about steadfast clients despite the fact that exceptional client assistance isn't dynamic. The stage requires tuning and applications for different telephone numbers to guarantee the high caliber of conveyance. Dashboard is a piece needed to utilize, need to explore with a great deal of snap to discover required information. Misrepresentation identification is the frail territory for apparatus. Not many occasions account was hacked and client have halted to store cash for scarcely any days, which means had vacation for administration. Need to make separate login for client care.
What problems is the product solving and how is that benefiting you?
Investigation are incredible. Investigating is simple. Nexmo's framework is additionally very hearty which is clear from magnificent Programming interface latencies Stage is being utilized for Keen Counsels, Far off and Tele Conferences which requires most ideal live video meeting. Tokbox was the reasonable decision as it furnished administration capacities that accompany quality and data transmission. Documentation is basic, simpler and useful. Truly outstanding available for correspondence APIs. Programming interfaces are anything but difficult to incorporate. Capacity to record recordings. Engineer instruments like Monitor helpful for troubleshooting best in the business. Give specialized client service utilizing P2P video diagram.


    Marcos R.

Top provider for Voice services

  • September 08, 2020
  • Review provided by G2

What do you like best about the product?
The capabilities they have along with good API documentation and use cases
What do you dislike about the product?
Customer service may improve. They should care a little bit more about loyal customers even though premium customer service is not active.
What problems is the product solving and how is that benefiting you?
Our main use case is launching telephone calls through their API