G2 Launchpad
G2Reviews from AWS customer
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1,128 reviews
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A must-have in my tech stack
What do you like best about the product?
G2 helps me deeply understand our customers—what they care about, what their pain points are, etc. It's easy to use and their team has been incredibly supportive and helpful. I use it nearly every day!
What do you dislike about the product?
The platform can be a bit slow at times.
What problems is the product solving and how is that benefiting you?
G2 is helping us build our reputation and making it clear that we offer a reliable product that users are finding success with.
Great for Potential Customers to Reference
What do you like best about the product?
G2 badges are great to use on our website and other materials for social proof.
What do you dislike about the product?
So far, there hasn't been anything not to like.
What problems is the product solving and how is that benefiting you?
G2 is giving potential customers a place to go to seek input from our customers, which builds trust.
Great platform to gain reviews.
What do you like best about the product?
G2 is great for standing out against competitors. I use it weekly to answer reviews, and once a month to send out review campaigns.
Being able to use the badges as social proof has also helped our social media and outreach efforts.
Really easy to use, and the success and support teams are great.
Being able to use the badges as social proof has also helped our social media and outreach efforts.
Really easy to use, and the success and support teams are great.
What do you dislike about the product?
I wish it had more lead-generation features and focus.
What problems is the product solving and how is that benefiting you?
G2 Helps us stand out
Great tool for marketing
What do you like best about the product?
It has helped my company gather testimonials and promote our products.
What do you dislike about the product?
Nothing really I think it is helpful for any companies marketing efforts.
What problems is the product solving and how is that benefiting you?
Helping us gather customer testimonials
Great User Experience
What do you like best about the product?
I really like the rep I work with, Kerri Fahey! She's very knowledgeable and quick to respond.
What do you dislike about the product?
The pricing for a standard G2 plan is a little high.
What problems is the product solving and how is that benefiting you?
G2 is solving our reputation management by generating highly beneficial user reviews!
An easy way to showcase how much customers love you
What do you like best about the product?
I like that we can collect reviews using G2. It's really easy to encourage our customers to leave us a review. G2 takes care of the email communication and fulfilling incentives. All we have to do is give them a list.
What do you dislike about the product?
There are a lot of add-ons that you have to pay extra for. I'm sure all the features are great, but we just don't have the budget to upgrade.
What problems is the product solving and how is that benefiting you?
It can be a hastle to incentive and collect reviews and G2 takes care of that for us.
G2 is a Very Helpful Marketing Tool
What do you like best about the product?
They provide amazing intent markers, which can be very helpful in setting up targeted advertising campaigns. They also make review collection as painless as possible.
What do you dislike about the product?
Not much, I will say the ranking algorithm for review categories can be a bit hard to understand, but that is understandable given how complicated it is.
What problems is the product solving and how is that benefiting you?
They provide our team with great intent markers for prospects who are comparing us with our competitors. This allows us to create tailored lists of people to target with our campaigns. Along with this, they provide amazing landing pages and incentives for review collection which makes it very simple to gather reviews.
Works well to gather reviews and promote your SaaS tool
What do you like best about the product?
It's super easy to connect with your existing processes and streamlines a lot of other more manual work.
What do you dislike about the product?
The interface can feel a little dated, but it's not the end of the world.
What problems is the product solving and how is that benefiting you?
Streamlining exist processes to make our lives easier.
Great platform, easy to use!
What do you like best about the product?
G2 is an awesome platform for monitering feedback and beyond. Their features are easy to use, have a wide variety of options, and the support team is always very helpful. I enjoy using this platform to continue sourcing, monitering, and analyzing customer reviews.
What do you dislike about the product?
The only thing I dislike about G2 is that we are constantly changing account owners. Every 3 months we have a new point of contact which says to me that the leadership team is having trouble.
What problems is the product solving and how is that benefiting you?
G2 is solving the issue of collecting and monitering customer feedback appropriately and in a timely manner. It helps us throughout the entire review process - by creating campaigns, digesting feedback, and beyond.
G2 has been an extremely valuable tool for both out sales and marketing teams
What do you like best about the product?
Ability to track buyer intent and capitalize on visitors
What do you dislike about the product?
process of finding and extracting the data
What problems is the product solving and how is that benefiting you?
Solving the problem of knowing who out website is attracting without filling out any information on the site
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