3CX Phone System V18
3CX | 3CX Phone System 18.0.9.31Linux/Unix, Debian 10 - 64-bit Amazon Machine Image (AMI)
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Powerful 3CX
What do you like best about the product?
3cx system is very flexible and intuitive.
After few minutes all users are able to use it without problems.
There are many solutions to organize calls or audio and video meetings with colleagues or customers and suppliers.
After few minutes all users are able to use it without problems.
There are many solutions to organize calls or audio and video meetings with colleagues or customers and suppliers.
What do you dislike about the product?
I need to import contacts from Outlook address book, but not simple and not intuitive
What problems is the product solving and how is that benefiting you?
We have limited travel with the organization of conferences
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Nice, fantastic PBX, specially if you have a virtual environment.
What do you like best about the product?
It's an agile, powerful and complete solution for a modern PBX. And it's free for 1 year in professional version. Supports many VoIP providers and a lot of VoIP phones from main vendors. Support service is very fast and skilled. Price is very low specially if compared to other similar solutions (fully software pbx). VAD (Voice Application Designer) is a specific tool for creating voice apps and it's completely free: you can create powerful and DB linked voice apps, fully integrated in your PBX.
What do you dislike about the product?
Nothing particular to notify. I's a very good product. If something is missing, it's a hardware VoIP phone supporting a 3CX tunnel connection from any remote site or branch office: in this scenario, we have to implement 3CX SBC with dedicated PC or a IP-SEC vpn with hardware firewall.
What problems is the product solving and how is that benefiting you?
Upgrade from previous and old PBX systems, with no hardware expenses for a box. If you need to connect more than 1 office, this is a great and cheap solution to deploy. If you have a fast Internet link, choose VoIP trunk from certified providers and cloud installation: in this way your completely free from any charges for hw/servers. Remote workers could use 3CX phone directly from their device (PC or smartphone) and they completely connected to company PBX. I suggest to use professional 3CX certified technicians: there are a lot of IT company with high 3CX skills all over the world.
Recommendations to others considering the product:
Use only product from 3CX certified vendors and from certified VoIP providers. I suggest to get support from 3CX certified professional technicians, in order to have a suitable project for your implementation.
3CX partner
What do you like best about the product?
The interface for end users is friendly and complete
What do you dislike about the product?
Everything is good.The upgrade frequency is so good.
What problems is the product solving and how is that benefiting you?
End customers have a complete unified communications platform
Recommendations to others considering the product:
3CX is really the UC solution
I found the PBX stable and easy to use and in a few minutes of installation.
What do you like best about the product?
Easy Management, Installation and friendly GUI
What do you dislike about the product?
Cannot search DID, have to check each page until find the number I need.
What problems is the product solving and how is that benefiting you?
Have information in real time using dashboard information and getting reports of almost everything about the Q
Recommendations to others considering the product:
3CX rose to the challenge and the result is an easy-to-use, well-developed, complete application, which is a breath of fresh air compared with the Asterisk applications the industry is familiar with
3CX the only solution to cover all your communication needs.
What do you like best about the product?
From simple PBX to a complete call center solution, it’s all under 3CX in one platform.
What do you dislike about the product?
Higher maintenance fee specially for perpetual license holders.
What problems is the product solving and how is that benefiting you?
As a 3CX partner in Afghanistan, we only market and provide 3CX for all customers and SME, because 3CX covers everything you think of in your voice communication system
Recommendations to others considering the product:
If you want a headache free communication system, 3CX is the beat option you can choose.
True unified communications system
What do you like best about the product?
Flexible, user firendly and lots of features.
What do you dislike about the product?
Webmeeting on the cloud and limitation of customization
What problems is the product solving and how is that benefiting you?
Telworkers with mobility and control of all agents inside my PBX
stable and advanced phene system
What do you like best about the product?
interconnection between 3cx virtual machine. The way to calculate the licence cost. The possibilities to connect third-party software.
What do you dislike about the product?
complexity in understanding how to update phone templates.
What problems is the product solving and how is that benefiting you?
migrate to complete voip system. Interconnect 5 different sites with more than 300 extensions. Easy to use the system for chat and video meeting among colleagues.
Recommendations to others considering the product:
Simple system to install. Easy to administer and use. Smart way to calculate licence cost.
3CX used in a call center for market research
What do you like best about the product?
It's easy to deploy and use, especially in a call center function, where we have many users logging in.
It also allows for monitoring and logging the calls, and recording them when needed.
It also allows for monitoring and logging the calls, and recording them when needed.
What do you dislike about the product?
We had some small start-up issues regarding compatibility with our predeveloped call-handlers, but we got it fixed with some workarounds, with the help from our 3CX partner.
We also had some small readjustments to some of the old ways to do things, but our understanding of the system has improved a lot over the last year.
We also had some small readjustments to some of the old ways to do things, but our understanding of the system has improved a lot over the last year.
What problems is the product solving and how is that benefiting you?
Calling out with multiple interviewers, while logging the calls. The deployment was fast and problem-free, even when we upgraded the capacity for both our call center and our license for 3CX.
Recommendations to others considering the product:
We were recommended this by another company we have worked alongside with for many years, and were noticeable happy with our choice to change from our previously system. I personally is happy for the change, which offers a great deal of insight in the system, and would recommend 3CX as a call system to others.
Flexible
What do you like best about the product?
It offers you great flexibility. You can setup a call-center in minutes.
After the latest updates, it really is a very stable platform.
After the latest updates, it really is a very stable platform.
What do you dislike about the product?
You cannot see the maximum simultaneous calls reached. This feature is usefull to upgrade in advance, not when you're at maximum load.
What problems is the product solving and how is that benefiting you?
Our company has it's entire business strongly based on 3CX. It offers a great way to organize support teams (HR, Financial, all the departments in a company).
Recommendations to others considering the product:
If possible, get a trial and check it out yourself. In less than 24h you will have know if it is for you or not.
Modern PBX for your needs
What do you like best about the product?
Friendly UI, modern tooling, useful features like mobile apps, videoconferences. All you need to run your voice communications and provide high quality service for agile businesses.
What do you dislike about the product?
Sometimes it is hard to configure the complicated settings.
What problems is the product solving and how is that benefiting you?
Headquarters communications during Covid-19 lockdowns, employees used mobile applications with no obstacles. Easy to use and likely to have.
Recommendations to others considering the product:
take into your consideration when you choose PBX for your company!
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