3CX Phone System V18
3CX | 3CX Phone System 18.0.9.31Linux/Unix, Debian 10 - 64-bit Amazon Machine Image (AMI)
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The Next Phase of calling for all edutech platforms
What do you like best about the product?
3cx is a very useful platform to use, and making cold calls through is way easier due to the very user friendly dashboard. Tracking of calls and also be performed with recordings
What do you dislike about the product?
It sometimes crashes and is a bit buggy, but anyways they have good customer support who solves the issues soon, and they need to improve lightly on the signal lines
What problems is the product solving and how is that benefiting you?
3cx is very useful for tracking calls and also be performed with recordings of each call we made for better user performance and its easy accessible through any electronic devices
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3cx
What do you like best about the product?
3cx is very user friendly which is easy to use and easier to manage because of web-based configuration interface.Easy call routing configuration and remote working capabilities.
What do you dislike about the product?
nothing everything is very good so far . It is very user friendly and is easy to use and is contact center functionality. nothing to dislike about 3cx . Thanks for this wonderful service
What problems is the product solving and how is that benefiting you?
Having a feature-heavy phone system such as 3CX enables your team to improve productivity, communication and collaborative working. Teams can also be monitored and efficiency of call answering, making the system suitable for contact centers.
A good dialer software easy to use
What do you like best about the product?
it improves productivity and time also. It is very fast and friendly to use, it is not gadget restricted, call quality is superb,
What do you dislike about the product?
there nothing to dislike about 3cx, its very good
What problems is the product solving and how is that benefiting you?
Connectivity is superb, its very fast and time-saving, accessible to any gadgets.
3CX
What do you like best about the product?
The speed and ease of starting a call are fantastic. It just needs a click.
Also, it doesn't have much to write after the call as in the whole summary like in Ring dna, so it saves time and makes the work smooth.
Also, it doesn't have much to write after the call as in the whole summary like in Ring dna, so it saves time and makes the work smooth.
What do you dislike about the product?
The update that we get whenever we receive a call is something that needs to be improved. It gets frustrating when we do not know who is calling, and talking to the cx about further discussion gets tough.
What problems is the product solving and how is that benefiting you?
It is time-saving as we have to click, and the call starts, and the amount that we used to spend on writing twice, once on ring DNA and the other on salesforce, about the call summary, is saved now, which makes it easier to complete our call duration faster and better now.
A good dialer with flexible methods of dialling and great connectivity
What do you like best about the product?
The best thing about 3cx is that there are multiple use cases for it. Also, methods of dialing are quite vast with hard phones and softphones as well as app and phone dialing
What do you dislike about the product?
The frequent dials we have to do to connect. Also, call drops are quite a lot with voice breakages. This can be improved with better clarity and by avoiding the issue.
What problems is the product solving and how is that benefiting you?
The problems of connectivity are solved by avoiding the sharing of personal numbers is there also it helps change and spam/ also it helps keeps record of every conversation and keep it managed
review for 3cx
What do you like best about the product?
it is flexible and has lots of features where we can easily get call recordings, voicemails, SMS. It functions in a more efficient manner.
What do you dislike about the product?
customer support replies slow and has delay when we raise query
What problems is the product solving and how is that benefiting you?
It helps to save time and energy. Help us to pass and see disposition on the call. We can easily get the recording, voicemails,numbers from 3CX
3cx Review
What do you like best about the product?
This is user-friendly. Experience is just like how I use Mobile. I have the option to make conference calls and transfer calls. I can dial any part of the globe. There is no restriction.
What do you dislike about the product?
This is the tool I have been using for a long time, and I have not faced any issues. This has been the tool that I have been using for sales jobs for a few years now.
What problems is the product solving and how is that benefiting you?
This is user-friendly. Experience is just like how I use Mobile. I have the option to make conference calls and transfer calls. I can dial any part of the globe. There is no restriction.
RingDna 's Review
What do you like best about the product?
It is easy to use, number from Salesforce directly get transferred to 3CX just on one click . The number do not need multiple extension now immediately numbers can be dialed.
What do you dislike about the product?
There is no ring or tone when the number gets disconnected or goes to voicemail. If the number is not reachable it says tariff plan not updated or number needs recharge.
What problems is the product solving and how is that benefiting you?
Calling is easy and licences come cheap. We do not need multiple extension to call now or country code to put and dial a particular number. Our sales outut has shown a rise.
Cost friendly calling application
What do you like best about the product?
It is a cost-effective calling application with different prefixes
What do you dislike about the product?
Low connectivity to the customers, Most of the calls reach spam
What problems is the product solving and how is that benefiting you?
3cx provides multiple extension to call USA and Canada clients, Connecting with 100+ clients in a day
Fairly clumsy and lacking features
What do you like best about the product?
It's got a better interface than Asterisk or FreePBX. If you're using a supported provider, set up, should be fairly simple. There are some advanced features like IVR, multi-tenanted installations, and hotel/call centre functionality
What do you dislike about the product?
The sales model is annoying, predominantly relying on re-sellers. It's very hard to purchase or renew anything directly with 3CX.
The model of providing a hosted option, or your own hosting, or on premise, seems flexible, but ultimately it's quiet a confusing way to sell the product.
Support seems to vary, and they charge fees to SIP providers to be featured and supported on the platform, so you might find that support for your SIP provider is there at the beginning, but in my case, it became no longer supported, and I had to use manual settings which have been unreliable.
The model of providing a hosted option, or your own hosting, or on premise, seems flexible, but ultimately it's quiet a confusing way to sell the product.
Support seems to vary, and they charge fees to SIP providers to be featured and supported on the platform, so you might find that support for your SIP provider is there at the beginning, but in my case, it became no longer supported, and I had to use manual settings which have been unreliable.
What problems is the product solving and how is that benefiting you?
It provides a reasonable commercial alternative to a platform like free PBX.
We use it to support our office across two countries with multiple inbound and outbound numbers, with most of our users now using the 3CX mobile app
We use it to support our office across two countries with multiple inbound and outbound numbers, with most of our users now using the 3CX mobile app
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