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Detailed, reliable metrics
What do you like best about the product?
Am I doing better or worse than my team mates? Am I doing more or less work than them? My entire career I have been pondering these questions, trying to guess the answers. Now, Jellyfish gives me the answer. Not just that, I can see how each person evolves over time, I can help the ones struggling and worry less. I feel more focused.
What do you dislike about the product?
I can't compare myself against average people in my position, outside the organization. How do I compare to the world?
What problems is the product solving and how is that benefiting you?
Jellyfish lets me compare my own performance with other people's. I can now compare my performance output with people in my organization. I just wish I could compare myself against world / local average metrics for my position.
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Real Time Ops and Post Incident Review Game Changer
What do you like best about the product?
Really easy to use with a plethora of useful features. It was easy to integrate Jellyfish with our existing processes and then expand on them.
What do you dislike about the product?
As soon as I find something I'm unhappy with I'll realy out and let support know. So far its been smooth sailing.
What problems is the product solving and how is that benefiting you?
Capturing the impact of production issues and performance trends over time.
Great Insights
What do you like best about the product?
Great way to get insights into an organisation, drilling down to a per team/per user view on demand and view, all based on GitHub/Jira. It is very helpful to track how the company is performing, but also drill down and see what the teams are working on and where we can improve.
What do you dislike about the product?
There is a lot of configuration to be done before you're able to get meaningful data, and depending on what you're looking for, it can be difficult to get to the place where you'll get the data you want.
What problems is the product solving and how is that benefiting you?
Jellyfish takes & analyze data from various sources (such as GitHub or Jira), and aggregates & process in a way that makes it easy to see how the company/teams/individuals are performing and what they're working on, something that would be much harder to understand otherwise.
Amazing Platform to get insight into your team their productivity, blockers, time sinks and more!
What do you like best about the product?
Easy to get value quickly by focusing on a few simple metrics at first, after which there's many ways to dive deeper and look at more complex metrics. Currenly getting a lot of value out of Life Cycle metrics and better understanding how they impact producitivty and team happiness.
Whenever there's an issue which my peers don't know the answer to Jellyfish is quick to help.
Whenever there's an issue which my peers don't know the answer to Jellyfish is quick to help.
What do you dislike about the product?
The amount of features mean that it sometimes take me a few clicks to find what I'm looking for in the app. And of course like any data analysis tool, it takes some effort at the start to make sure your data is clean, tickets tagged correctly and of the correct type, etc.
What problems is the product solving and how is that benefiting you?
Jellyfish gives me insight into which productivity metrics of my team are evolving in the right direction and which are not, it shows me with data which type of tasks, projects or technologies are causing issues in the team.
Nice to have some visibility on team performance metrics
What do you like best about the product?
I like that I can see my team's metrics and compare them to other teams within the organization or even benchmarked against the industry.
What do you dislike about the product?
Based upon how administrators configure Jellyfish to consume data from datasources like Jira, Confluence, and GitHub it can be confusing what any given metrics means at any given time.
What problems is the product solving and how is that benefiting you?
It helps my team track various performance trends over time to get a sense if we are improving or not.
Nice tool to get quick insights
What do you like best about the product?
This tool really helps to quickly get an impression on how things are going on. It's really easy to combine with JIRA and git.
What do you dislike about the product?
It takes some time to configure properly according to your processes
What problems is the product solving and how is that benefiting you?
It speeds up performance review process.
Providing Insight and Evidence
What do you like best about the product?
Often times there are feelings and anecdotal evidence about how work is progressing within Software Teams. The reporting in Jira only gives you a partial picture and doesn't make it simple to get a larger view of your whole organization. With Jellyfish we are able to clearly see the what work is being done and how it aligns to where our buinsess wants to invest and grow. It provides the support and visibility to what was previously just anecdodtal. The implementaiton and integration with our systems was very smooth and the support team at Jellyfish were knowledgeable and helpful during our implementation.
What do you dislike about the product?
Jellyfish has a lot of reports and screens to naviagate through. Initally, it took time to figure out where everything was and often finding the same information or report twice took some re-discovery. After regular use, it becomes more familiar and the navigation makes sense.
What problems is the product solving and how is that benefiting you?
Quantifying how much developer effort and time in spent on support and maintenance type work vs new feature development.
Best in Class!
What do you like best about the product?
My favorite thing about Jellyfish is the easy in which is provides us visibility into all aspects of our teams performance and deliverables. We can easily have identified and removed bottlenecks, see where we have poor data and drives efforts to clean up. allows our teams to self monitor and drive improvemens within the team, as well as lets us easily see how we are progressing towards deliverables. With all of these amazing features the very best part of Jellyfish is the people! Our CSM, Kelsey, is out of this world. They are a true partner in improving our teams.
What do you dislike about the product?
A year ago I may have listed some features that are not available as dislikes of Jellyfish. However, they are quick to listen and rollout new features!
What problems is the product solving and how is that benefiting you?
Increased visibility and transparency into how our teams are performing, to identify potential bottlenecks and keying in on various signals that allow teams to self-assess and diagnose areas of potential improvement
Give me more Jellyfish!
What do you like best about the product?
The three things I like most about Jellyfish are:
1. The views of investment allocation, and the ease of seeing these by product vertical, by organization, etc.
2. The almost "click a single button" ability to see how any individual is doing. This is super helpful when integrating new team members.
3. The life cycle metrics. Such a pain to get out of Jira, and SO helpful for interpreting some of the other metrics, being able to tell a full story.
Also, their customer support is AMAZING!
1. The views of investment allocation, and the ease of seeing these by product vertical, by organization, etc.
2. The almost "click a single button" ability to see how any individual is doing. This is super helpful when integrating new team members.
3. The life cycle metrics. Such a pain to get out of Jira, and SO helpful for interpreting some of the other metrics, being able to tell a full story.
Also, their customer support is AMAZING!
What do you dislike about the product?
I'm not sure there is anything I dislike about Jellyfish, but there are a couple things I wish they did more/better.
1. DORA metrics. The integrations are not great at the moment.
2. I wish I could have multiple saved dashboard views
1. DORA metrics. The integrations are not great at the moment.
2. I wish I could have multiple saved dashboard views
What problems is the product solving and how is that benefiting you?
Efficiency and alignment.
Great tool for data insights
What do you like best about the product?
Getting data about delivery and team performance is made very easy and intuitive.
What do you dislike about the product?
I'd like a little more control over some of the charts
What problems is the product solving and how is that benefiting you?
I need ongoing information about my teams performance. Jellyfish provides that for me.
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