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62 reviews
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    Gabriella N.

Great for dealing with cybersecurity problems

  • December 14, 2023
  • Review provided by G2

What do you like best about the product?
I like the managed-DNS solution by NS1, mostly because of its URL forwarding option (URLFWD record). This is specifically helpful when dealing with a cybersecurity problem where you are somewhere between your domain provider, hosting company, and a DNS or security management platform.

My experience when I dealt with a cybersecurity problem was:
When I moved the website from the hosting company I was using and parked it with the domain provider the problem stopped. I was able to see this from the stats of the security management platform I was using.
This gave me a chance to figure out what the problem was, but the website was down. Being able to set forwarding from the domain provider with nameservers pointing to the security management platform would have been great but it was not possible. I was also not able to set up forwarding with the security management platform either.

In short parking, the domain, and pointing name servers to a security management platform, halted the problem but left the website down. And I was not able to set up forwarding from either the domain provider or the security management platform.

Using NS1 would be:
Point nameservers to NS1 and being able to access the DNS, see stats/queries by location, and then set up URL forwarding. This way a website would not be completely down while resolving a problem.

When I was going through the cybersecurity problem I had not come across NS1, I just came across it recently, but its a keeper. At that time I ended up with a site that was down for a long time.

I also like how NS1 shows queries. You can see activity at 30-minute intervals (almost in real-time) and you can set a filter to see activity over 1 hour or 24 hours, which is great.
What do you dislike about the product?
Even though NS1 shows queries almost in real-time, the shortfall is that it does not show the URLs that are being requested. If for instance, you see that queries to a website are not as expected perhapse they are too high indicating that there could be a cybersecurity problem you are not able to explore this further by seeing the URLs that are being requested.

The other issue is that there is no option to add a Secure Sockets Layer (SSL) certificate.

I do appreciate that a more detailed view of web traffic and the option to add an SSL is something that you would get from a hosting company, but it would just be cool to have this in one place? NS1 would be a one-stop spot to fix some cybersecurity problems.
What problems is the product solving and how is that benefiting you?
NS1 helps me manage DNS and to see website queries


    Parasmani .

Powerful DNS

  • November 29, 2023
  • Review provided by G2

What do you like best about the product?
Managed DNS. The platform provides solution for traffic control.
What do you dislike about the product?
No problems till now. Everything is fine for me.
What problems is the product solving and how is that benefiting you?
It is great for hybrid cloud environment and network agility.


    Ramy H.

From Scratching the Surface of NS1 -- the IBM Company

  • July 05, 2023
  • Review provided by G2

What do you like best about the product?
Providing a service that could take work done in a week by a professional
Very Straight, thorough Support Pages and price plans
Keep track of DNS lookups and traffic flow control using DNS

Resolves the issue of Public DNS problems
What do you dislike about the product?
Support Communication and customer service are not right there for customers
No Prices visible on the price plan page
No images nor downloadable demos for the product, even though it's made for On-premise solutions
Firewalls are great for providing access and monitoring over networks and using DNS feature to apply that might affect the speed, reliability and functionality of the DNS actual function

Technology for having a private DNS or managed DNS is already applicable by multiple OSs and Cloud Service providers, why create a project out of that except for Premise Clients
What problems is the product solving and how is that benefiting you?
Every Operating system has the capability of having a self-managed DNS Server, it decreases the effort for a company, offering more traffic control or monitoring, yet it might cause other issues for being standalone and not publicly having DNS records databases; it could be best used as mentioned for Private on-premise companies if they are luxurious enough to buy such service, but I believe it would be more beneficial to get a higher standard service for fastest DNS, Secured DNS, not a manageable one or a one that is capable of traffic monitoring


    Eko A.

Security Analyst

  • July 05, 2023
  • Review provided by G2

What do you like best about the product?
Yes very help for DNS and traffic steering
What do you dislike about the product?
Not have yet, because this still stableD
What problems is the product solving and how is that benefiting you?
No have problem yet


    Ahmet K.

Usually friendly, diligent but sometimes insufficient

  • July 05, 2023
  • Review provided by G2

What do you like best about the product?
Professionality and helpfull approach all staff
What do you dislike about the product?
Sometimes Technical insufficency on some spesific issue
What problems is the product solving and how is that benefiting you?
Daily issues ,

And this is benefitting flexibility & availibility


    Government Administration

Senior Specialist

  • July 05, 2023
  • Review provided by G2

What do you like best about the product?
Manager DNS, Deducated DNS and traffic steering
What do you dislike about the product?
Traffic querying using Manager DNS does not meet the maximum requirement
What problems is the product solving and how is that benefiting you?
Managed DNS


    Mohamed E.

Best security solution

  • July 04, 2023
  • Review provided by G2

What do you like best about the product?
It's quite efficient to use and superior to other solutions or products in the market within the same price range with many free courses provided by IBM on their website.
What do you dislike about the product?
Well it's not the easiest to use but has many tech notes online and the interface could be more user friendly with a different color scheme but not very bad.
What problems is the product solving and how is that benefiting you?
It's great for network agility and hybrid cloud environments as everyone is heading to digitalization and migration to the cloud


    Carl E.

Well developed GUI and API

  • February 06, 2023
  • Review provided by G2

What do you like best about the product?
What really impressed me about NS1 is its robust API. Not only can you easily add/delete/modify DNS entries, it also handles complex configurations and user management. Using the API we are able to make hundreds of DNS changes daily on over 1000 domains. It's low latency and high reliability gives us the peace of mind so that DNS is not something we need to worry about.
What do you dislike about the product?
The only downside i've seen is the GUI doesn't always update after a lot of usage. I would like to see a little more granularity in the changelog API to filter on a zone or user.
What problems is the product solving and how is that benefiting you?
Management of thousands of zone files with hundreds of updates every day. Being able to view our statistics down to the individual entry and advanced features like geo-fencing and Aliasing.


    Apparel & Fashion

Easy and hassle-free DNS service

  • October 28, 2022
  • Review provided by G2

What do you like best about the product?
It's rock-stable, very fast and easy to use. In addition it has a very flexible api which you can use to do almost anything with a REST call and automate the service depending on your needs. Also, you can give very granular permissions on users.
Pricing is also very attractive
What do you dislike about the product?
Sometimes, actions in the GUI are seem unneccesarily complicated and can lead to confusion. Some UX improvements would be needed to fix these. It probably depends a bit on user expections though.
What problems is the product solving and how is that benefiting you?
It solves the availability and performacne issues we had for our external (customer facing) DNS in the past. We switched over to NS1 for that part and never looked back.


    Food Production

NS1 has provided our company great management of our domains!

  • October 17, 2022
  • Review provided by G2

What do you like best about the product?
We have really enjoyed NS1's smart application control that is applied to our domains. As a large company, we have multiple domains and the ability to align the settings and DNS across each is amazing.
What do you dislike about the product?
Overall we have really enjoyed the NS1 platform and it gets the job done, but at times it seems the platform is outdated or does not always meet the visual needs or metrics we need.
What problems is the product solving and how is that benefiting you?
They are solving the DNS and traffic configuration policies we want to ensure consistency across the board. It allows consistent security policies and ease of management for global changes.