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    Aditya S.

Powerful Tool with Pricing Concerns

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I find IBM Instana to be an incredibly developer-friendly observability tool. It's impressive how it automatically discovers service dependencies, policies, containers, and hosts in real time without the need for manual instrumentation or restarting services. This auto-discovery feature is a massive time-saver, particularly when compared to other tools like Prometheus, Grafana, or Datadog, which still require configuration. IBM Instana seamlessly identifies everything, which greatly simplifies the monitoring of my CI/CD workflows. The initial setup is notably easy with automatic agent installation and Kubernetes setup requiring almost no customization. Overall, it's a genuine ally for real-time monitoring, making my work far more efficient.
What do you dislike about the product?
The major issue I have with IBM Instana is its pricing, which is quite high. As we scale, the costs become even more prohibitive, especially considering it's priced per host or per agent. This can make it very expensive for managing large Kubernetes clusters with real workloads and a microservices architecture. Additionally, I find the user interface not particularly friendly for first-time users, which could be improved.
What problems is the product solving and how is that benefiting you?
I use IBM Instana for real-time monitoring and troubleshooting of modern applications, providing full-stack visibility and automated root cause analysis. It optimizes performance, reduces downtime, and is a developer-friendly observability tool saving time compared to other tools like Prometheus and Datadog.


    Ayan S.

Real-Time Monitoring Revolutionizes Microservice Management

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I love how fast and automatic everything feels with IBM Instana. The real-time monitoring is honestly the standout for me. When something goes wrong, I do not have to wait for dashboards to refresh or keep hitting reload; the data updates almost instantly, and that alone has saved me a lot of time. I also really like the distributed tracing. It just works without me having to configure a bunch of stuff. Being able to follow a request across all our services in one clean view makes debugging so much easier. Another thing I appreciate is the automatic discovery. The moment something new gets deployed, IBM Instana picks it up, maps the dependencies, and starts showing metrics without me touching anything. The level of automation is a big deal when you are dealing a lot with moving parts. So yeah, the combination of real-time visibility, smart tracing, and the fact that it basically sets itself up is what stands out the most for me. These features mainly save me time and reduce guesswork. Real-time monitoring lets me spot problems the moment they happen. Distributed tracing shows exactly where a request slows down, so debugging is faster. And automatic discovery removes all the manual setups - IBM Instana just maps everything on its own. Together, they make it much easier to understand what's going on in the system without digging through a bunch of logs or dashboard.
What do you dislike about the product?
One thing that I find could be improved with IBM Instana is the UI speed. While powerful, it sometimes feels a bit heavy, especially when loading large service maps. The alerting is generally effective, but it can be somewhat noisy if things spike for just a few seconds. Furthermore, the pricing can accumulate quickly as the environment grows. Overall, while IBM Instana works well, a lighter interface, smarter alert tuning, and a slightly simpler pricing structure would enhance its value.
What problems is the product solving and how is that benefiting you?
I use IBM Instana to quickly diagnose microservice issues with real-time monitoring and automatic discovery, reducing guesswork in debugging and saving time on manual setup.


    PRATHAM M.

Effortless Setup, Reliable Monitoring with AI Insights

  • November 15, 2025
  • Review provided by G2

What do you like best about the product?
I find IBM Instana's AI-based staging feature to be a standout element, allowing for easy installation on any platform, which is a very good feature. The simplicity of the setup is remarkable, with minimal effort required beyond providing credentials, and it quickly becomes operational. This ease of setup is complemented by its effective monitoring capabilities, as you can log in from various systems and view the monitoring dashboard effortlessly. It requires no additional configuration on virtual machines, which is particularly valuable. Overall, the installation process's ease and its quick readiness for use work exceptionally well for me.
What do you dislike about the product?
I find that IBM Instana's AI agent sometimes gives false alarms. This can be disruptive and lead to unnecessary inspections or actions based on inaccurate alerts. Improvement in the accuracy of these alerts would be beneficial.
What problems is the product solving and how is that benefiting you?
IBM Instana solves downtime issues by effectively monitoring our software applications and infrastructure. It offers AI-based staging, easy installation, and setup, making it operational across any platform, enhancing our monitoring efforts.


    21DCS013 P.

Real-Time Monitoring with Seamless Setup

  • November 14, 2025
  • Review provided by G2

What do you like best about the product?
I find IBM Instana incredibly valuable for monitoring applications, specifically for its observability features. I appreciate not having to manually check the status of each resource, as IBM Instana allows for direct monitoring, streamlining my workflow. The real-time data insights provided by IBM Instana are outstanding, offering me immediate understanding and visibility into system performance. I am particularly impressed with the smart alert system, which notifies me instantly if a resource is critically damaged, allowing me to take swift action. This feature makes it especially useful at the production level. The faster deployment capabilities of IBM Instana are another aspect that I love, as it enhances the efficiency of our operations. I also find the setup process to be smooth, thanks to the helpful documentation, which meant there were no hiccups during the installation. Overall, IBM Instana's smart alerts, real-time insights, and ease of setup make it an essential tool for me in maintaining and overseeing application performance.
What do you dislike about the product?
Nothing as of now
What problems is the product solving and how is that benefiting you?
I use IBM Instana for application monitoring and observability, which eliminates manual resource status checks, providing real-time data insights. Smart alerts for critical resource issues and fast deployment make it valuable for production environments.


    Devraj C.

Comprehensive Monitoring, Needs Simplified UI

  • November 14, 2025
  • Review provided by G2

What do you like best about the product?
I love how IBM Instana allows for comprehensive tracking across front end, back end, databases, and cloud APIs, all combined in one place. This integration is incredibly valuable to me as it simplifies the process of monitoring and managing different components. I appreciate that Instana helps us in mapping our dashboard, detecting abnormal spikes which is crucial for us in the security field, and spotting unusual service communications. This has been essential in enhancing our ability to identify potential antivirus threats and streamline our processes both during development and in production. The tool has greatly contributed to making our operations smooth and secure by enabling faster identification of the root causes of issues.
What do you dislike about the product?
I find that IBM Instana's architecture could be improved to be more user-friendly. The current interface can be somewhat complex, which makes it take more time for me to understand it. Simplifying the interface would greatly enhance my experience with the product.
What problems is the product solving and how is that benefiting you?
I use IBM Instana for automated discovery and monitoring of servers, making processes smooth and secure by detecting anomalies and mapping dashboards.


    Anshika S.

Instana: Comprehensive Monitoring with Clear Visualizations

  • November 14, 2025
  • Review provided by G2

What do you like best about the product?
I love how IBM Instana automatically discovers every service, container, dependency, database call, API, and infrastructure component without the need for manual configuration or guesswork. This real-time automatic service mapping provides instant clarity on what’s happening in my environment. I find this feature incredibly valuable to quickly understand the complete application landscape and stay informed with real-time updates. Additionally, the installation process is seamless, requiring just one lightweight agent per host or Kubernetes node, with no complex configuration, manual service definitions, code changes, or instrumentation dependencies needed. This allows Instana to start discovering services within minutes. These functionalities make IBM Instana stand out as an efficient and user-friendly tool for monitoring applications end-to-end.
What do you dislike about the product?
IBM Instana’s biggest limitation is its cost. It collects one-second metrics, full distributed traces, and high-cardinality data, leading to a high data ingestion volume. This can drive up licensing and storage costs, especially for large microservices environments, massive Kubernetes clusters, and enterprises with hundreds of nodes. A more flexible or usage-based pricing model would be beneficial.
What problems is the product solving and how is that benefiting you?
I use IBM Instana to automatically discover the application landscape, draw a real-time dependency map, and provide instant clarity on infrastructure, eliminating manual configuration and guesswork for end-to-end application monitoring.


    Nicolas M.

Empowering Transaction Insights with a Promising Observability Tool

  • October 25, 2025
  • Review provided by G2

What do you like best about the product?
We are leveraging this tool to build an observability project aimed at enhancing visibility into declined transactions. Our goal is to identify the underlying causes of these errors and refine the customer-facing messages to facilitate self-resolution and improve the overall user experience.
What do you dislike about the product?
We are currently exploring the tool from both a business and UX perspective, so at this stage, I can’t identify anything I particularly dislike.
What problems is the product solving and how is that benefiting you?
It is helping us reduce the rate of declined transactions by analyzing a wide range of errors and identifying which ones can be resolved directly by customers through an improved user experience.


    Osvaldo P.

Instana

  • October 09, 2025
  • Review provided by G2

What do you like best about the product?
Automated monitoring without manual configuration. Dynamic mapping of dependencies between services. Ready-to-use dashboards.
What do you dislike about the product?
Accurate alerts powered by machine learning. Support for on-premises, hybrid, and cloud environments
What problems is the product solving and how is that benefiting you?
Automated Full Stack Observability: Instana offers real-time monitoring with data updated every second, covering more than 300 technologies and platforms.Agentic and Generative AI: The platform incorporates artificial intelligence to accelerate incident detection, reduce false positives, and optimize application performance before it impacts the end user.Integration with IBM Middleware: It has been expanded to monitor products such as IBM MQ, WebSphere Liberty, IBM DB2, IBM App Connect Enterprise, among others. [www.zavatec.com.ar]Recognitions: In 2025, Instana was awarded the best IT infrastructure product by G2 and received the product of the year award from CRN.


    satya d.

One product to provide needed visibility on AI tools

  • October 09, 2025
  • Review provided by G2

What do you like best about the product?
Its easy to use and covers needed infrastructure observability for modern day AI components.
What do you dislike about the product?
I am not sure if it can monitor non-IBM infrastructure.
What problems is the product solving and how is that benefiting you?
Monitor AI related infrastructure


    Hospital & Health Care

See every bottleneck in an app in minutes

  • October 08, 2025
  • Review provided by G2

What do you like best about the product?
Instana provides observability without complexity
What do you dislike about the product?
limited deployment options for the core reporting server
What problems is the product solving and how is that benefiting you?
single pane of glass view of the entire journey of application functionality and performance