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Amazing way of monitoring devices and remediating popular issues
What do you like best about the product?
Monitoring devices
Remediation of popular issues
Reporting of deployment projects
Self-healing applications
Remediation of popular issues
Reporting of deployment projects
Self-healing applications
What do you dislike about the product?
Hardcoded limit of number of alerts and automatic remote actions that can be configured
What problems is the product solving and how is that benefiting you?
Helping us remediating current and popular issues that can be fixed remotely. Also, creating self-healing actions to prevent issues from happening.
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G2 Review - Nexthink is the best tool I have ever seen in terms of Digital Employee Experience
What do you like best about the product?
Now, it has been upgraded to Nexthink Infinity which has lot many new features and new things to explorer and get data. And Live dashboard is really amazing to view current data take instant decisions
What do you dislike about the product?
In this Nexthink Infinity it has data for 30days. Some organisations takes 90 days or 60days data then remove it from data base
What problems is the product solving and how is that benefiting you?
Software metering which is cruical and money saving features which we use via Nexthink Platform.
Nexthink improves devices activities visibility
What do you like best about the product?
- Customer Success Plan program which supports you to deliver business outcomes and create added value with Nexthink.
- Realtime metrics
- API and scripting capabilities
- Computers issues anticipation
- Hidden problems detection
- New Nexthink Infinity cloud platform (vs On-prem infra)
- Realtime metrics
- API and scripting capabilities
- Computers issues anticipation
- Hidden problems detection
- New Nexthink Infinity cloud platform (vs On-prem infra)
What do you dislike about the product?
- Room for improvement : more graphic options on Nexthink Dashboards
- Cloud platform version management (every month, new version, new functionalities,...) requesting frequent test and validation.
- Cloud platform version management (every month, new version, new functionalities,...) requesting frequent test and validation.
What problems is the product solving and how is that benefiting you?
Enhance decision making
Improve business process outcomes
Create internal/operational efficiencies
Improve business process agility
Improve compliance & risk management
Improve business process outcomes
Create internal/operational efficiencies
Improve business process agility
Improve compliance & risk management
Monitor and Observe your business
What do you like best about the product?
The tool provides outstanding ability to monitor devices in your business, you only need to install a collector on the device to start observing in real-time. The collector is lightweight and almost unnoticable with regards to CPU, Memory or Bandwidth. The tool offers easy integration with your ITSM, my company uses ServiceNow and haven't had issues.
The people working on the tool are continuously working to make it better and listening to the feedback from customers.
The people working on the tool are continuously working to make it better and listening to the feedback from customers.
What do you dislike about the product?
It's not enjoyable when you face a hard-coded limit (i.e. number of users, number of allowed remote actions, ...) but this is expected in IT environment as resources are not infinite.
What problems is the product solving and how is that benefiting you?
Ability to monitor big number of devices, get alerted about issues and easily perform remediation on many devices with one-click.
Nexthink - the IT Multitool
What do you like best about the product?
- excellent client visability
- potential to cover many use cases (self repair mechanics, licence tracking, user interaction)
- drive innovation
- the Agent runs reliable hardly any issues
- potential to cover many use cases (self repair mechanics, licence tracking, user interaction)
- drive innovation
- the Agent runs reliable hardly any issues
What do you dislike about the product?
- covering every endpoint with a licence can be costly
- overlaping functions to other established products
- lack of reporting to display impact of measures
- overlaping functions to other established products
- lack of reporting to display impact of measures
What problems is the product solving and how is that benefiting you?
- several self repair mechanism
- IT-Agent triggered skripts on clients to avoid local admin rights
- basic licence monitoring
- client visibility tool for IT-support team
- IT-Agent triggered skripts on clients to avoid local admin rights
- basic licence monitoring
- client visibility tool for IT-support team
Best DEX product
What do you like best about the product?
1) Central source of information for endpoint diagnostics and analytics
2) Remote actions make remediation very easy
3) Engage module is really effective
2) Remote actions make remediation very easy
3) Engage module is really effective
What do you dislike about the product?
Administration can be a bit challenging for a beginner
What problems is the product solving and how is that benefiting you?
Proactive IT support/dex management, before issues turn into tickets
Nexthink Review
What do you like best about the product?
visualization of the data, drill down, find similar events, creating own dashboards
What do you dislike about the product?
one more tool to be used by IT staff, in our old version the use of 2 apps, Webgui for dashboards, finder for use the identify problems on the client machine
What problems is the product solving and how is that benefiting you?
Service monitoring, searching problems with response times in different applications
Beyond expectation
What do you like best about the product?
Remote actions in Nexthink was the most useful module and has been widely used in our environment.
What do you dislike about the product?
sometimes the connection of details are missing in the platform.
What problems is the product solving and how is that benefiting you?
Nexthink remote actions are widely used in our environment. It helps to take actions proactively and also provide immediate resolutions within a limited time span.
its make the work easily
What do you like best about the product?
yes
it's easy to find the solution and describe the behavior
it's easy to find the solution and describe the behavior
What do you dislike about the product?
how to fix the issue directory
it should
it should
What problems is the product solving and how is that benefiting you?
we found a lot of PC's old version and old windows version
very good experience
What do you like best about the product?
It has control over most of the subjects...
What do you dislike about the product?
I'm satisfied with what it has.
I'm satisfied with what it has.
I'm satisfied with what it has.
What problems is the product solving and how is that benefiting you?
Break Down the Wall Between IT and Employees.
Automate remediation at scale.
Measure, Manage and Improve Digital Employee Experience.
Enhance your existing infrastructure.
Automate remediation at scale.
Measure, Manage and Improve Digital Employee Experience.
Enhance your existing infrastructure.
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