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External reviews

236 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Financial Services

Best Automation and Dex software

  • December 16, 2023
  • Review verified by G2

What do you like best about the product?
Insightfull dashboards and very helpful overview on environment.
What do you dislike about the product?
Not very helpfull in patching and patching remediation.
What problems is the product solving and how is that benefiting you?
Resolving big issues across the enviromnet.


    Munthaz D.

Fast and reliable tool

  • December 15, 2023
  • Review provided by G2

What do you like best about the product?
The very first thing I like in Nextink is, pre-configured investigations.
We can get the initial insights about device/user/application etc., just by giving a keyword in the search box, which is very fast.
It is the savior while resolving the critical incidents.
Implementaion is easy. Wonderful support by professional services team.
Excellent customer support. Quick and responsible support team.
What do you dislike about the product?
The data retention period should be extended.
What problems is the product solving and how is that benefiting you?
Compliance issues
Security application compliance issues
Removal of vulnerable applications
Patch updates compliance monitoring
Notifications to the users about the transformation projects
Resolving the top call drivers with remote actions


    Satish E.

Reliable Tool

  • December 15, 2023
  • Review provided by G2

What do you like best about the product?
Act and Enage. Easy to analysis & track the compliance through dashboard. Easy to Intergrate with other tools.
What do you dislike about the product?
Data can be exported only for last 14 days.
What problems is the product solving and how is that benefiting you?
Analysis, Campaign, Act & Intergration.


    Harmeet K.

Be Proactive with Nexthink

  • December 14, 2023
  • Review verified by G2

What do you like best about the product?
Proactively finding out the ongoing opportunity areas and presenting through live dashboards.
What do you dislike about the product?
As of now there is nothing about Nexthink which i dislike!
What problems is the product solving and how is that benefiting you?
It's helping us monitoring Overall Compliance and device security, Network related info, Applications performance and Licenses utilization.


    Pilar S.

Nexthink is a very useful tool for companies especially on the IT side.

  • December 14, 2023
  • Review provided by G2

What do you like best about the product?
Frequency of Use
Ease of Implementation
Customer Support
Ease of Use
What do you dislike about the product?
Number of Features and
Ease of Integration
What problems is the product solving and how is that benefiting you?
Nexthink is a very useful tool for companies especially on the IT side, thanks to it we can find out all the end point and end user information. We can also launch remediation campaigns and campaigns to inform or receive information from the users.


    Mechanical or Industrial Engineering

Good discovery

  • December 14, 2023
  • Review provided by G2

What do you like best about the product?
The mindset of the company. The possibility to more efficient
What do you dislike about the product?
Maybe there is to many modules and we need to have one dedicated IT to manage it
What problems is the product solving and how is that benefiting you?
For the moment we use Nexthink just to see information on computers not really to troubleshoot


    Abhijeet A.

Very nice and smooth Experience in conducting our daily operations.

  • December 14, 2023
  • Review verified by G2

What do you like best about the product?
Ease of use and flexibility while deploying new Actions.
What do you dislike about the product?
Unclear status while Action is running (waiting for device)
What problems is the product solving and how is that benefiting you?
Nexthink is helping us to keep healthy compliance status in our environment and proactive actions against compliance issues


    Information Technology and Services

Best digital experience management tool

  • December 13, 2023
  • Review verified by G2

What do you like best about the product?
The team provides exceptional service and support. They are always available and respond quickly to our queries. They connect on regular basis to discuss the pain points and help our team in tackling them.

I worked on Application Experience Module and below are the things I liked about it

• Nexthink enabled us to monitor the performance of applications and identify the root cause of any issues faced by users
• With its advanced features, we swiftly determined the underlying application issues faced by the users and took prompt action to resolve them using remote actions and campaign features
• Whether it's a slow-loading page, access issue, or any other related issue, Nexthink empowered us to investigate the issue and remotely trigger the necessary actions on the user's device to address the problem effectively
What do you dislike about the product?
There is no such downside, to better understand and analyze the data one has to learn NQL quering which is a custom query language used in Nexthink.
What problems is the product solving and how is that benefiting you?
I worked on Application Experience Module and below are the problems it helped us with:

Nexthink helped us with effective license management for the applications, which helps with cost savings.
It also helped us with proactive alerting of the issues, which helped the applications team to resolve issues below application outages and service tickets.
It improved the employees productivity on the application as necessary actions were taken by the team when dex score reduced.


    Information Technology and Services

Nexthink - A complete solution to track your applications performance

  • December 13, 2023
  • Review verified by G2

What do you like best about the product?
Ease of use of Nexthink and detailed knowledge provided to make sure the implementation is smooth. It's easy to integrate and customer support is also helpful in customizing solutions as per your needs.
What do you dislike about the product?
The UI/UX can be further improved to provide more seamless experience and more visulization features can be added
What problems is the product solving and how is that benefiting you?
Nexthink is helping in capturing and analyzing employee experience for multiple applications.


    Financial Services

Brilliant, conscientious and very supportive experience

  • December 13, 2023
  • Review verified by G2

What do you like best about the product?
The people... they understand immediately our challenges!
What do you dislike about the product?
I don't think there's anything I dislike!
What problems is the product solving and how is that benefiting you?
Demand reduction in the immeidate term.
Experience feedback!