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A great blend of visibility and proactively
What do you like best about the product?
Nexthink gives an almost full spectrum view of the desktop environment so that you can reach users more effectively, and fix their issues quicker and with more convieniece.
What do you dislike about the product?
NQL, the query language that next think is built on, is not very user friendly. You need to invest time in learning and getting used to it which has been tough as the environment prior to Infinity pretty much had a gui for everything you needed to do so you didn't have to worry about code.
What problems is the product solving and how is that benefiting you?
Nexthink helps us keep track of the stability of our businesses core apps. We can trend a graph stability across long periods so that when there is a problem, we spot and resolve it quickly
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Great first year experience
What do you like best about the product?
The insight it gives us into what is actually happening, or happened on our end points and infrastructure. Rather than us fumbling in the dark at times we have actual insight and data. This helps us make deciusion on devices/upgrades and allows us to take remote actions or campaigns.
The interface is pretty easy to read and use, and our team have been able to pick up the 'language' side and create their own scripts too.
The support we've had from Nexthink has been very helpful too and alwayds avialable to us.
The interface is pretty easy to read and use, and our team have been able to pick up the 'language' side and create their own scripts too.
The support we've had from Nexthink has been very helpful too and alwayds avialable to us.
What do you dislike about the product?
Nothing to dislike, so can't reallyenter much in this field. The only thing I guess is the now expectation that we can resolve all issues immediately
What problems is the product solving and how is that benefiting you?
Previously we were unable to see the issues our users were experieninc or have some kind of 'record' of what had happened. We now have that to work with but also to use to proactively prevent issues before they happen
From Reactive to Proactive its a journey and a change of mindset
What do you like best about the product?
Analytics dashboard that can give even to who is a not a data scientist an understandable view about how it services are consumed
The live dashboard recently introduced (like Diagnostic DB) that OOB correlate events to whatever other metrics and with no stress all info are avaialble
The live dashboard recently introduced (like Diagnostic DB) that OOB correlate events to whatever other metrics and with no stress all info are avaialble
What do you dislike about the product?
I did not like the level of segregation we had with the engine approach (8k endpoint per engine) - now with Infinity this complication has been eliminated and manage metadata is really much easier.
And i did not like to have the finder that as well as been replaced by the webview in Infinity. The finder was looking really as an old fashion gui for nerds
And i did not like to have the finder that as well as been replaced by the webview in Infinity. The finder was looking really as an old fashion gui for nerds
What problems is the product solving and how is that benefiting you?
The initial analysis of a wider disturbance in IT enviroment is always complicated. Having some hard fact to validate or discard your assumption is a fast way forward
In addition the data are not manipulated, so the trasparency on about what is happening is a value that make the difference in a stakeholder comm
In addition the data are not manipulated, so the trasparency on about what is happening is a value that make the difference in a stakeholder comm
Enjoyable and simple software
What do you like best about the product?
Investigation, hardware and software inventory, and checklist
What do you dislike about the product?
For me in my organisation, nothing till now
What problems is the product solving and how is that benefiting you?
hardware and software inventory and to get an alarm for user issues to solve them.
Great new insights and ideas
What do you like best about the product?
Visibility into our digital workplace landscape
What do you dislike about the product?
We are still waiting for the AI feature.
What problems is the product solving and how is that benefiting you?
Becoming more proactive and access to up to date data.
Working with Nexthink in the last three years
What do you like best about the product?
Dedect the Digital Assesst, and for security team
What do you dislike about the product?
Focuse about licences rather than service
What problems is the product solving and how is that benefiting you?
Digital Assesst
SH Telecom engineer
What do you like best about the product?
Nexthink is directly impacts network and overall success - ease of use and discoverability for problems
What do you dislike about the product?
Would love to see the ability to have more robust campaigns. Currently some of the options are preset. For example when choosing single answer for a campaign, you cannot provide the user an space to expand on their answer.
Inability to operate the campaign in Arabic
Inability to operate the campaign in Arabic
What problems is the product solving and how is that benefiting you?
educe hard costs associated with providing services and supporting the end user computing environmen and Improve business productivity by enabling IT to see and stay ahead of issues that slow end users down.
Rashid petroleum company
What do you like best about the product?
have been working on nexthink since 2019 and the best of nexthink is to know the problem easly
What do you dislike about the product?
no thing wrong with the nexthink but we face a problem on certfication
What problems is the product solving and how is that benefiting you?
EndPoint devices and the connections between the users and servers
Real Time and Automatic Self-Healing IT Product
What do you like best about the product?
Real-Time Data, Various Automated Remote Actions
What do you dislike about the product?
Nothing to be considered as a critical downside
What problems is the product solving and how is that benefiting you?
PCs have issue in disk space , by using remote actions like system and disk cleanup, issue is solved
also real time alerting when opening certain executables that were listed as forbidden in company , hence sending campaign to user to not use them again also send the .exe to security team to block it like Psiphone app
also real time alerting when opening certain executables that were listed as forbidden in company , hence sending campaign to user to not use them again also send the .exe to security team to block it like Psiphone app
Nexthink used
What do you like best about the product?
The power of the solution with many thing you can catch and do with it
What do you dislike about the product?
Difficult ton focus on because lot of possibilities
What problems is the product solving and how is that benefiting you?
User's problems with their workstation, updating applications, campaign
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