Compliance automation has transformed audits and now frees teams to focus on healthcare innovation
What is our primary use case?
My main use case for Sprinto is because we are into the healthcare and life science domain, so auditing and compliance play a vital role for us. Sprinto primarily helps us in managing the heavy load of the compliance and auditing sides and helps us in tracking things in an easier way and getting things integrated from the cloud side via the integration sector to DevOps and AWS cloud as well.
I definitely have more to add about my main use case with Sprinto because earlier, the organization used to depend upon specific team members, it could be the IT, network, security side or the DevOps team, to have a few configurations and things in place from the security and compliance point of view, which leads to a lot of heavy paperwork. The team needs to take out some time and bandwidth from their current tasks and have to specifically allot some hours into this to make sure things are on the right side on compliance as well.
With the integration of Sprinto, it helps us in leveraging its capabilities and making things automated so that we have reduced the amount of work which the team was individually spending into this. Now they can focus on innovation. One of the use cases I would specifically highlight is that because we operate in the life science or healthcare sector, we handle sensitive patient health information, the PHI, PII, and the HIPAA, and making the HIPAA SOC 2 Type 2 non-negotiable requirements for pharmaceutical partners. That is where it helped a lot in making things automated so that we need not to do a manual check on a regular basis, having Sprinto enabled on the cloud services. It makes things much easier for us.
We implement Sprinto to bridge the gap between our high-speed DevOps environment and the rigorous documentation demand of global healthcare sectors for the auditing side. Even during vendor time, even when there is third-party vendor auditing or any official is coming up, we can easily generate the reports or make things in place before any auditing is happening. That is a very real-time use case it helped us with.
What is most valuable?
Sprinto offers extensive integration and cloud stacks because it has the ability to plug in directly into your cloud services such as AWS or GitHub, or if you have Bitbucket or in your Workday system. That is where it acts as a game changer for us. It automatically pulls in the evidences or the access control or the encryption things, such as how things are going from each employee's system, if things are on the right side, getting authenticated properly, two-factor authentication is being enabled or if something unusual is happening, it automatically takes out the screenshot and sends us the alert if we need to check out something. We need not to manually take the screenshot or set up the alert.
Sprinto has built-in monitoring devices where security policies are also enabled. Its multi-framework on data encryption side makes sure that all the patient information, their PHI, HIPAA, and SOC 2 Type 2 consents are in place. It eliminates almost 40 percent of the redundant work that we were previously facing. Now the team can actually focus on their current tasks and innovation. The automatic creation of the dashboard really helps us in the auditing and compliance side.
Sprinto has positively impacted my organization by reducing time since earlier it was a manual process, taking a lot of time from each individual team or the team member spending or taking out spare time from their busy tasks. Right now they are able to have that time specified into actionable items onto their innovation side. It helped us in the auditing and compliance side to get the reports and all things in place before any audit is arriving. It also helped us in eliminating a lot of redundant work, almost more than 40 percent, which we were previously facing. A lot of paperwork is also reduced. Reports are getting generated faster and in a more seamless way.
What needs improvement?
I would say that not too much can be improved, but definitely a few things can enhance Sprinto and that will have a good impact on the upcoming customers or the clients that are going to opt Sprinto as their choice. One of the sectors could be the reporting side. Although it has a good reporting platform, I still feel that daily tracking or some complex level of reports we need to share with the leadership team. In that case, we can enhance the reporting and its UI look and feel a little bit more.
On a usability side, sometimes occasionally if something weird is happening on the cloud services or on the network side, it may send us an alert, then we get to know that it may be a kind of false or ghost alert. Then we need to check out with the service cloud provider as there might be some glitch or delay. A more robust retry logic mechanism that automatically refreshes its functioning can help a little bit more. Although it is working well for the Windows and Mac OS users on a very mature level, things can still be enhanced for the Linux or mobile support users, just to diversify the engineering over there.
For how long have I used the solution?
I have been using Sprinto for almost a few years because Sprinto has been an integral part of our compliance and auditing side on the life science and healthcare sector. For a couple of years, it has been an integrated core part of our IT.
What do I think about the stability of the solution?
Sprinto is stable, and I have not experienced any downtime or issues. Only those few alerts or false notifications are where I said the room for improvement can be done. Rest all seems great.
What do I think about the scalability of the solution?
Sprinto's scalability is definitely adequate and it can handle growth as my organization expands.
How are customer service and support?
The customer support for Sprinto is prompt. Our IT team or the DevOps team directly interacts with the support team if needed, and Sprinto support team is providing good support so far.
Which solution did I use previously and why did I switch?
I previously used a different solution before Sprinto, and it involved a lot of needs to check out, do some code logic, and have a scrutinized one by one of all things, leading to a lot of manual spreadsheet work. That is where it helped us a lot, getting things in an automated way.
How was the initial setup?
Before choosing Sprinto, the leadership team members evaluated other options, and they came up with a really good tool after analyzing other key potential tools, depending upon the prices or the key features the organization is currently looking for. Sprinto is definitely supporting that in a really good way.
What about the implementation team?
Sprinto is deployed in my organization integrated with the public cloud, the services which we are using, and that has been integrated by the IT services of our department, so they are taking care of it.
What was our ROI?
I have seen a return on investment with Sprinto because both money is saved and time being saved because employees can also focus on some urgent deliverables and the innovations we are currently doing as a part of technological advancement. That is where it has helped us a lot.
What's my experience with pricing, setup cost, and licensing?
Although I don't have that much transparency and visibility onto the pricing, setup cost, and licensing for Sprinto on the agreement.
Which other solutions did I evaluate?
I did not purchase Sprinto through the AWS Marketplace, and I think it is good so far without any other improvements needed.
What other advice do I have?
I think as I mentioned on the advantages of Sprinto, that is basically the thing. Its deep level integration and technological capabilities are able to easily integrate with your cloud services or any internal code, such as code repository you are having, and then having the auditing and compliance things specifically on the life science or healthcare sectors, enabling the HIPAA consent, the SOC 2 Type 2, creating the automated dashboards for you.
On a scale of one to ten, I would rate Sprinto a nine out of ten because it is really a promising tool. I choose a nine out of ten for Sprinto because of its extensibility in the kind of functionality it is providing. In every IT sector or domain, compliance auditing plays a vital role, and it has literally helped us in a very good sense, up to leveraging its capabilities to a high level, providing paperless work, generating the reports quickly, having the auditing compliance things in place, checking out if all systems are following all standard best practices or not, sending out alerts, notifications, and other key metrics already in place.
My advice to others looking into using Sprinto is to definitely go for it, keeping in mind what kind of key feature metrics or things they are currently looking for from the auditing and compliance perspective. If you are also in the healthcare or life science sector, or maybe any other that suffices your requirement with respect to Sprinto and its integration capabilities with your cloud services or code repository site, you can definitely go with it. It helps you a lot in generating good high-quality reports for your leadership team members, sending alerts or notifications, and ensuring that all your employees are following standard best practices in IT security and compliance. I rate Sprinto a nine out of ten overall.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Guided compliance workflows have simplified audits and have supported certification goals
What is our primary use case?
My main use case for Sprinto is for auditing and compliance-related tasks. I use Sprinto for auditing and compliance by enabling the S3 bucket and reviewing company policies, ensuring that all employees accept and acknowledge the company policy, along with cloud-related tasks like enabling S3, RDS backup, and similar activities.
How has it helped my organization?
Sprinto has positively impacted our organization by helping us to obtain certificates like ISO, which has allowed our organization to reach out to customers and acquire new clients.
It has been almost a year since I used Sprinto, and I don't exactly remember specific outcomes or metrics related to getting those certificates.
What is most valuable?
In my opinion, the best features Sprinto offers include an accurate task list and the solution itself. For example, if someone is not able to understand what a specific task is about, there is proper guidance and a video available for that, which is quite a good feature.
When I initially joined the organization, I didn't know about Sprinto's functionalities and how it works, but with the help of the guidance videos, I was easily able to understand how things are working and how I need to work, so that is quite helpful.
What needs improvement?
Sprinto is already quite a good product and the dashboard is also good with everything working fine for me.
I chose a rating of nine out of ten because it offers quite a good UI experience, but I am concerned about some bugs on the UI side. For example, when I upload an image or complete a task, it sometimes still shows that it is not done, and refreshing has some delay, which is something I face occasionally.
For how long have I used the solution?
I have been using Sprinto for six months, starting in my last organization, Comvigate.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
Sprinto's scalability is good and both scalability and reliability are all good.
How are customer service and support?
Customer support is quite fine. Whenever I find something that is not correct, I reach out to customer support.
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
I directly connected with Sprinto as a client with their sales team, rather than purchasing through the AWS Marketplace.
What was our ROI?
There is a return on investment.
What's my experience with pricing, setup cost, and licensing?
I cannot provide details about pricing, setup cost, and licensing because those aspects were handled by my previous management and the CTO, so I don't have an actual idea regarding the pricing.
Which other solutions did I evaluate?
This decision was made by my previous management, so I did not evaluate other options.
What other advice do I have?
For small organizations and early startups, I can easily recommend Sprinto. However, it's not as suitable for big organizations because they have some high-end audit needs. I rated this review nine out of ten overall.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)