CTERA Intelligent Data Platform

CTERA Intelligent Data Platform serves as a gateway where we can host shared folders and manage the connection between the shared folders, including deletion tasks if folders are not being retrieved, along with file management and much more.

Recently, a user was unable to delete folders from their PC, so I went into CTERA Intelligent Data Platform portal, navigated to the exact file position, clicked on actions, selected the shared folder, and deleted it. I also perform a daily health check on CTERA Intelligent Data Platform portal to ensure that all related CTERA Intelligent Data Platform gateways for the shared folders are online or offline. This allows us to manage all shared folders that are offline by troubleshooting and mitigating issues so that users can access shared folders without interruptions, as we receive notifications if specific gateways are offline.

Regularly, we conduct health checks and maintain all the shared folders related to CTERA Intelligent Data Platform.

I have worked on multiple projects without CTERA Intelligent Data Platform integration and currently work on a project where CTERA Intelligent Data Platform is implemented, and I have observed a huge difference between these projects. CTERA Intelligent Data Platform enhances project implementation and efficiency significantly because it allows us to manage all shared folders in one location and simplifies user accessibility and health checks.

This provides an excellent user experience, along with a modern management interface. CTERA Intelligent Data Platform's enhancements regarding gateway integration, permission recovery, shared folder administration, audit visibility, and bulk management significantly bolster operational efficiency for both administrators and enterprise users.

The integration of CTERA Intelligent Data Platform Edge filers with cloud storage resources has positively improved data lifecycle management within our organization, with ongoing improvements day by day.

After adopting CTERA Intelligent Data Platform, our end users experience improved remote file access and collaboration workflows, as they can efficiently access and work with data across a single continent through a unified portal.

After implementing CTERA Intelligent Data Platform's centralized management console, managing file infrastructure has become easier due to increased efficiency and a reduction in manpower since everything is handled from one point.

CTERA Intelligent Data Platform's compatibility with existing identity management systems and other enterprise applications greatly influences operational processes, providing a seamless experience rated 10 out of 10.

The features of CTERA Intelligent Data Platform that enhance my workflow include an effective monitoring and alerting system, which improves dashboard visibility and provides synchronization status, fail job alerts, backup failures, and permission changes; all of this significantly boosts my work efficiency. Additionally, I can perform bulk administration for user permissions and folder assignments, and the shared folder management along with gateway connectivity and integration simplifies my tasks.

We have two CTERA Intelligent Data Platform portals, one for North America and one for Asia, allowing us to check the status of all CTERA Intelligent Data Platform gateways in these regions; we can verify if they are online or offline, identify sync issues, and monitor overall health checks from a single portal without the need to ping or individually log in to each CTERA Intelligent Data Platform gateway. This capability makes my work easier.

A great consideration regarding file synchronization policies for geographically distributed teams is that CTERA Intelligent Data Platform's global file system capabilities allow us to manage user data and gateways efficiently from a single portal, making synchronization highly effective.

Our organization prioritizes security solutions, prioritizing customer data security over other considerations; I feel CTERA Intelligent Data Platform is committed to ensuring 100% data security.

The security features within CTERA Intelligent Data Platform, including access controls and encryption, align well with my organization's compliance requirements, providing superior outputs compared to managing without CTERA Intelligent Data Platform.

There are a few challenges that I believe could be improved. Currently, there is no option to add users directly from CTERA Intelligent Data Platform portal, and the restoration of data lacks a quick method. There are also occasional integration issues between the gateways and CTERA Intelligent Data Platform portal where it shows the gateway as offline even when we are able to connect to it; these connectivity issues need improvement.

There might be more features added to CTERA Intelligent Data Platform that allow tasks to be performed directly from CTERA Intelligent Data Platform without the need to access AVD and perform actions on servers, which would be an improvement.

I have been using CTERA Intelligent Data Platform actively every day in my current project for one year.

CTERA Intelligent Data Platform is stable.

CTERA Intelligent Data Platform is quite scalable; we have utilized it across North America, LA, and the EMEA region, proving its scalability as we manage data for users across three to four continents.

The customer support for CTERA Intelligent Data Platform is rated 10 out of 10. We receive quick responses and effective resolutions.

We were not using any other solution for shared folder management previously; this is the first solution that we are utilizing.

Using CTERA Intelligent Data Platform portal has resulted in time and energy savings; we have reduced hours spent on tasks, requiring less effort while achieving greater efficiency and accuracy.

I would rate CTERA Intelligent Data Platform nine out of ten, primarily because of gateway connectivity issues and the need for better restoration approaches.

I chose a 9 out of 10 because of all the features that greatly enhance my work and the user interface, which is quite accessible and visually appealing, seamlessly consolidating all functionalities.

Regarding CTERA Intelligent Data Platform's governance and security, I feel it deserves a 10 out of 10 due to the absence of loopholes or bugs that would compromise security; there are no security issues present.

I feel the accuracy and reliability of output from CTERA Intelligent Data Platform are also 10 out of 10; there is no data exploitation, and security is fully intact.

I would absolutely recommend using CTERA Intelligent Data Platform to others because it enhances efficiency 100% and provides seamless integration, making life easier.

CTERA helps us maintain better control over business data by providing secure file access, centralized management, and data protection capabilities, and from a collaboration perspective, team members can access shared files without relying heavily on manual file transfers or maintaining multiple copies.

One thing I appreciate about CTERA Intelligent Data Platform is how it brings secure file access and data management together in one platform, and it helps reduce dependency on scattered storage locations and makes it easier for teams to work with shared data.

The main considerations were data access speed, network bandwidth, storage efficiency, and security requirements across different locations, as we would prioritize synchronizing frequently accessed business files while avoiding unnecessary replication of large data.

We have noticed improvements in how quickly team members can access shared files and coordinate on daily tasks, and it has reduced some of the back and forth involvement in requesting and transferring files, which saves time during routine operations.

Integrating CTERA Edge Filers with cloud storage has helped streamline how data is accessed, stored, and managed across different locations, allowing users to work with files locally while benefiting from centralized cloud-based storage and data protection.

After adopting CTERA Intelligent Data Platform, end-users benefited from more convenient access to shared files, including when working remotely from different office locations, and they no longer needed to rely as much on emailing files or manually transferring documents between teams.

Since adopting centralized management through CTERA Intelligent Data Platform, the effort required to manage file infrastructure across different locations has become more streamlined, as IT teams can handle routine administration, monitor storage, and manage access from a central console.

CTERA Intelligent Data Platform's compatibility with existing identity management systems has helped simplify user access administration and maintain consistent security policies, reducing the need to manage separate user accounts and permissions manually.

Centralized file access has made the biggest difference for our team, making it easier for people working from different locations to access the files they need without consistently requesting copies from colleagues.

Another aspect worth mentioning is CTERA Intelligent Data Platform's ability to combine distributed file access with centralized management and data protection, which makes it easier to maintain consistent access controls while supporting teams working across different locations.

CTERA Intelligent Data Platform's data protection features align well with the need to recover files quickly and reduce the impact of accidental changes or deletions, and versioning is particularly useful because it allows users to restore earlier versions of files when needed.

CTERA Intelligent Data Platform's access control and encryption capabilities help us protect sensitive business data and support internal security requirements, with access permissions ensuring that users can access only the files relevant to their roles.

I would appreciate more advanced reporting and easier integration with existing enterprise security tools, and for example, having a customizable dashboard that highlights unusual file access activity, storage trends, and protection status in one place would be useful for IT teams.

One area worth improving is the overall visibility into platform performance and data activity, as more detailed analytics, customizable alerts, and simpler troubleshooting tools would help IT teams identify issues before they affect users.

From my perspective, governance and security are important considerations when evaluating CTERA Intelligent Data Platform's AI capabilities in an enterprise environment, and I look for clear access controls, data privacy safeguards, and transparency around how data is accessed and processed.

I think accuracy and reliability are important factors when using AI capabilities in an enterprise data environment, as CTERA Intelligent Data Platform's value depends on how consistently it helps users find relevant information and work with business data without compromising security.

We use a hybrid deployment approach with a combination of on-premises infrastructure and cloud-based capabilities, providing flexibility in managing business data while maintaining control over sensitive information.

Our main focus is on maintaining secure data access, reliable storage, and centralized management across the environment.

I would rate customer support an eight out of ten, and my advice would be to evaluate CTERA Intelligent Data Platform based on your organization's data storage needs, remote access requirements, and security priorities before implementation.

CTERA Intelligent Data Platform serves as our main file share. We have designated filers, which are the servers that users use as a share. We have designed our CTERA Intelligent Data Platform system with failover capability, which means it has a primary path and a secondary path, with the primary path being active. If the primary path is disabled or shut down, the secondary path takes over. This is how our CTERA Intelligent Data Platform infrastructure works, primarily for file share and migration.

CTERA Intelligent Data Platform has made it easier to design and deploy a new file share when a client or user needs an additional drive, access, or share. This ease of deployment has resulted in noticeable improvements, including database, CTERA, and application servers, which are necessary for the file share to work.

The best feature that CTERA Intelligent Data Platform offers is that it is easy to design or designate a filer to a specific number of users, and you can also enable the DFS, which provides additional security for end users.

The DFS feature secures the original path, meaning users do not know the actual path and only use the DFS path. For filer assignment, we have a designated filer for production and non-production.

Regarding permissions and access management, we have a security group for that.

I cannot think of any improvements for CTERA Intelligent Data Platform; I believe its file shares are among the best, followed by the Cohesity data platform. I have used other network-attached storage, and this is much better compared to Cohesity SmartFiles.

I would suggest a more user-friendly interface as a needed improvement, even if it is something small or a wish list feature.

I have been using CTERA Intelligent Data Platform for six months.

CTERA Intelligent Data Platform is stable.

The scalability of CTERA Intelligent Data Platform is excellent; you can easily deploy a server in VMware and integrate it with CTERA Intelligent Data Platform.

Customer support for CTERA Intelligent Data Platform is always available and helpful, and the TAM team is quick as well.

I previously used Cohesity SmartFiles from my last company before switching to CTERA Intelligent Data Platform.

The steps involved in migrating existing file shares or network-attached storage data to CTERA Intelligent Data Platform include having security groups that can copy accesses.

I have seen a return on investment, as CTERA Intelligent Data Platform offers the ability to expand shares.

Overall, I rate CTERA Intelligent Data Platform an 8.5 out of 10. I chose 8.5 for my rating because I believe if it had an easier user interface, it would be much better than Cohesity, and that is the only improvement I can think of.

I advise others looking into using CTERA Intelligent Data Platform to compare what they need. For large infrastructures with massive end-users, I would recommend CTERA Intelligent Data Platform. However, for a medium number of end-users, switching to Cohesity could be considered. For pricing, CTERA Intelligent Data Platform is much less expensive compared to Cohesity, which offers many services but can only accommodate medium end-users since not everything is compatible with Cohesity.

For example, before using CTERA Intelligent Data Platform, my users put all files and folders into the NAS, but it got infected by ransomware, leading us to reinstall the NAS, and we could not restore the data. After migrating to CTERA Intelligent Data Platform, it not only provides ransomware protection but also antivirus, blocking infected files and users.

I believe CTERA Intelligent Data Platform is not only the best enterprise file server but also eliminates the need to think about backups or snapshots of the NAS, as everything can be managed within CTERA Intelligent Data Platform after migration.

If we were not using CTERA Intelligent Data Platform and data was deleted or infected, it could take many days to recover, affecting operations significantly. After implementing CTERA Intelligent Data Platform, the metrics we noticed indicate a major improvement in our business operations.

I find deduplication to be the most valuable feature in my day-to-day work because it prevents data duplication, which is crucial since traditional storage often fills up, requiring IT to replace it. With deduplication, only delta copies are stored, making it very efficient.

Regarding needed improvements, CTERA Intelligent Data Platform should create more robust migration tools to help users transition from traditional file servers, especially to include permissions in the migration process, reducing the need for third-party tools.

I give it a nine because it lacks a perfect ten due to the need for improved migration tools. If those tools were powerful enough, it would easily achieve a score of ten.

In terms of governance and security, I find CTERA Intelligent Data Platform very secure as the data remains private and is not connected to the public.

Regarding the accuracy and reliability of output from CTERA Intelligent Data Platform, I find it to be very accurate and reliable as it connects directly to the CTERA Intelligent Data Platform file server.

I would advise others considering CTERA Intelligent Data Platform that I am very happy using it.

When I use CTERA Intelligent Data Platform for centralized management and data protection, a typical day looks very convenient, and I use a centralized web-based management plane which is used for provisioning the policies and monitoring, auditing, and file access and self-service restores, making it very easy to recover a file or folder if a user accidentally deletes it.

The main use case is to provide centralized enterprise file storage while giving users at different locations, different office locations, local-style access to the same corporate data.

Since using CTERA Intelligent Data Platform, I can share specific outcomes or metrics such as time saved, improved productivity, or reduction in IT workload, as compared to other traditional backup and recovery tools. It is pretty fast, and its local caching helps remote offices' users access corporate files without relying entirely on the central repository for every access. Administrators can manage provisioning policies, monitoring, and auditing centrally through CTERA portal, it reduces the storage complexity, and the Global File System brings distributed cloud and on-premises storage into a single logical view, providing improved data protection and easier collaboration.

Out of those features, I find the Global File System most valuable in my day-to-day work because it provides one unified view of enterprise files across cloud and on-premises storage, and also Edge Filer.

I would rate the customer support of CTERA Intelligent Data Platform as nine out of ten.

I would recommend CTERA Intelligent Data Platform for organizations looking for centralized file management, secure data access, and better management of distributed data, and make sure the environment is properly monitored and configured to get the best performance. I rate CTERA Intelligent Data Platform an overall nine out of ten.

My main use case for CTERA Intelligent Data Platform is centralized storing data for all global companies. For centralized data storage, I use it for file sharing between teams, as well as file and application sharing. The solution serves my needs well.

CTERA Intelligent Data Platform offers cost efficiency, and monitoring and administration are very easy. In terms of cost efficiency, it saves money and resources. Regarding CTERA Intelligent Data Platform's AI capabilities, I find the governance and security to be good. CTERA Intelligent Data Platform has positively impacted my organization as I have used it for around two to three years.

CTERA Intelligent Data Platform should have enhanced AI for better and more reliable administration. For improvement, the cost needs to be reduced and SLA and service level services need to be increased. Additionally, services such as support, pro support, and normal support should be improved. The accuracy of CTERA Intelligent Data Platform's AI capabilities is good, but if you add more AI, it may be more beneficial for both users and the company.

I have been using CTERA Intelligent Data Platform for two years.

Support and services compared to on-premises and other solutions are costly at a global level.

CTERA Intelligent Data Platform is very easy to understand, and monitoring, administration, and configuration are all straightforward. If you understand the platform, everything becomes very easy, but if you do not understand it, it can be difficult. I rate CTERA Intelligent Data Platform a solid ten out of ten.

One common use case for CTERA Intelligent Data Platform is replacing separate file servers across offices with a centrally managed global file system. For example, when employees are at different sites, they can access shared files while the Edge Filers can cache frequently used content locally. The platform can also support file versioning, backup, and recovery, depending on the configuration.

CTERA Intelligent Data Platform is designed to provide secure file access and centralized management of distributed sites, either in cloud or on-premises storage. This can combine Edge Filers and a central management portal, and a common use case is replacing the separate file servers across multiple offices while centrally managing the global file system. Employees at different sites can access shared files seamlessly.

With respect to how CTERA Intelligent Data Platform works, users can access the files through the managed file services portal and the Edge Filers provide file access websites, caching content locally while the CTERA Intelligent Data Platform portal centrally manages users, policies, and the global file system. The platform also provides network file sharing systems, and it has benefited us on a daily basis. For example, when there is a chance of duplicated administration and inconsistent access controls, and sometimes when we want to take a backup and recovery, even that becomes complicated. CTERA management can make it easy for us and also provides secure access, allowing cloud and private storage architecture.

When we opted for CTERA Intelligent Data Platform, we tried to see and gain ROI as much as possible. By considering this platform, we compared the total platform cost with the measurable savings from the legacy old file servers or backup products. This has totally reduced the administration and support effort from multiple teams and has improved the recovery time, saving around 10 hours per month that can be redirected to tasks where human intelligence is required.

Before, our team manually managed and handled all backup processes. For example, whenever we wanted to take a backup or a snapshot of the product, we found it difficult. A person needed to raise a ticket and handle it properly to ensure that the data is securely backed up. The clearance would be given to proceed only after these efforts into administration, security protocols, and ensuring the backup is securely done. This takes a lot of time, but with the help of this platform, we can easily manage files, take backups, and access the files as well.

My team has used CTERA Intelligent Data Platform for disaster recovery, helping us in many ways. Whenever we lose data, which is a significant loss to an organization, this platform has assisted us greatly in recovering it. Although recovering lost data is often irreversible, CTERA Intelligent Data Platform helps us immensely in this respect and allows us to be more cautious about not losing data in the first place.

CTERA Intelligent Data Platform has reduced my recovery point objectives (RPO) to about 10-20 hours per month.

CTERA Intelligent Data Platform has freed up IT resources for other projects and tasks. I estimate that around 30 to 40 hours per month have been saved due to centralized administration and simpler file recovery, reducing the time spent on backup and file server tools, handling tickets, and file restoration.

CTERA Intelligent Data Platform's impact overall on our organization's security posture is significant. Most organizations inquire about security before purchasing a product, which depends on identity configuration, least privileged permissions, encryption, audit and monitoring practices, storage controls, and the organization's operational procedures.

The integration of CTERA Intelligent Data Platform Edge Filers with cloud storage resources has positively impacted the data lifecycle management within my organization. It provides us a better way to achieve integration while enabling file sharing among multiple users and across different locations, ensuring they can share files easily.

One of the best features that I find in CTERA Intelligent Data Platform is the support for SMB and NFS. CTERA Intelligent Data Platform deployments provide services where enterprise files can access using protocols such as SMB and NFS. Depending on the product component and the configuration, this can help organizations migrate their existing workflows.

Primarily, what one organization needs is to migrate their existing file workflows without requiring every application to adopt a completely new access pattern. This requirement should be validated at the POC level. The platform also provides the synchronization work where the platform coordinates file access and synchronization across distributed locations with caching and policies depending on deployment. I would also test concurrent edits, conflict handling, offline behavior, and large file transfers because the synchronization expectations vary by workload.

Regarding governance and security of CTERA Intelligent Data Platform, the platform has centralized administration, which makes it easier to apply access policies consistently. The security aspect also depends on identity configuration, least privileged permissions, encryption, audit and monitoring practices, storage controls, and the organization's operational procedures.

With respect to the file services provided by CTERA Intelligent Data Platform, I find them very appreciable. The platform coordinates well regarding file access and synchronization across multiple distributed locations with caching and policies primarily depending on the deployment. Testing concurrent edits, manual editing, conflict handling, offline behavior, and large file transfers has provided the best outcomes, especially for remote offices, where employees access shared files through local Edge infrastructure with frequently used data. The caching reduces latency and allows users to retrieve data more quickly while minimizing repeated retrievals from a distant central location.

The data protection offered by CTERA Intelligent Data Platform is good. One can easily rely on it.

CTERA Intelligent Data Platform provides a global file system where teams across different offices and locations can share and access files through a unified namespace. File changes synchronize between Edge Filers, and the central portal helps teams collaborate without maintaining separate file servers at every location. The intelligent caching and WAN optimization improve access to frequently used files and reduce redundancy, while CTERA Intelligent Data Platform also supports version history and file conflict handling, protecting changes when multiple users work on shared files. This is a key benefit of having CTERA Intelligent Data Platform.

If CTERA Intelligent Data Platform focuses more on centralized monitoring and reporting, it would be very much helpful. Additionally, if they could slightly upgrade the troubleshooting platform for more transparent storage and permission metrics, predictable upgrades, and strong synchronization and conflict handling, that would address actual shortcomings.

The only challenge I faced with CTERA Intelligent Data Platform is with respect to monitoring, reporting, and troubleshooting.

I chose seven out of ten based on the overall impact that the platform is having on our organization. There are certain areas where they could improve, which would benefit and accommodate more market across all regions. A few areas that need improvement include troubleshooting, monitoring, and reporting. Enhancements in these areas could raise the rating significantly.

I have been using CTERA Intelligent Data Platform for two years, and the product is very good. Primarily, whenever an organization needs to secure file services across multiple locations and wants centralized administration, they can easily opt for CTERA Intelligent Data Platform. The areas I found to assess closely are file access performance, synchronization, recovery, monitoring, and migration efforts.

Regarding CTERA Intelligent Data Platform's accuracy and reliability of output, one can easily rely on this because it is quite accurate and reliable due to the support they provide. Even if there are any issues, they promptly pitch in and offer necessary advice on improving stability.

CTERA Intelligent Data Platform is stable.

Regarding scalability, CTERA Intelligent Data Platform is really good. This platform is designed for managing hundreds of distributed file systems in that environment, and as unstructured data grows, scalability options are essential. Scalability depends on the number of sites, capacity, concurrent users, metadata operations, network links, and storage architecture.

Customer support for CTERA Intelligent Data Platform is really good. Whenever a customer faces an issue, they quickly try to resolve it and offer assistance to ensure their clients experience minimal problems.

I would rate the customer support an eight on a scale of one to ten.

Regarding ROI, instead of three to four employees managing administration and handling support tickets, we can rely on CTERA Intelligent Data Platform, which acts as a centralized application for sorting everything. It saves plenty of time, around 30 to 40 hours per month, equating to $3,600 in annual labor value.

Regarding pricing, setup cost, and licensing, CTERA Intelligent Data Platform offers subscriptions and costs are associated with cloud storage integration and requests, compute, network connectivity, Edge Filers, Edge applications, migrations, and training support for each parameter. A three-year total cost comparison should include data growth, retention, and recovery requirements.

We deploy CTERA Intelligent Data Platform on the cloud.

We use Microsoft Azure as our cloud provider for deploying CTERA Intelligent Data Platform.

One piece of advice I would give to others looking into CTERA Intelligent Data Platform is that if they want to save time in administration, handle support tickets, file recovery, and securely transmit or store files for multiple users to access and edit simultaneously, they should consider this product for optimized management.

I would rate CTERA Intelligent Data Platform a seven on a scale of one to ten.

We use CTERA Enterprise File Services Platform to implement a cloud storage in the company and share data using NFS and SMB.

We use CTERA Enterprise File Services Platform for the simulation jobs. There are people working in different sites. We use CTERA Enterprise File Services Platform to share the metadata of their simulations to different sites around the world using the Wasabi Cloud.

All the file services for the company are going to be migrated to CTERA Enterprise File Services Platform infrastructure.

The best features CTERA Enterprise File Services Platform offers in my experience include the possibility to work with cache using only the metadata. That way we are saving space.

Users are able to work with multiple environments at the same time, including SMB and NFS, which has improved our data management significantly.

CTERA Enterprise File Services Platform is improving the way we manage data in the company. The main idea of this is to save money.

CTERA Enterprise File Services Platform can be improved in the area of monitoring. Monitoring is complicated because they are offering only a secondary tool and we cannot monitor all of the settings in a centralized way.

Sometimes bugs appear when a new patch is released, which is another area that could make monitoring or management easier for our team.

Regarding CTERA Enterprise File Services Platform's AI capabilities, it has some features for security, and specifically cybersecurity, but it can be improved.

My impressions of CTERA Enterprise File Services Platform's file replication and versioning are that it is useful. The versioning allows a way to recover data like a snapshot, and the file replication is not always the best depending on the Edge Filer location, but it is good and that is an area to improve.

We started the implementation of CTERA Enterprise File Services Platform in January 2024.

We analyzed other options before choosing CTERA Enterprise File Services Platform, particularly Nasuni.

CTERA Enterprise File Services Platform is highly scalable. We can extend the metrics and the only needed thing is the license.

The customer support for CTERA Enterprise File Services Platform is rated 9 over 10.

On a scale of 1 to 10, I would rate the customer support for CTERA Enterprise File Services Platform as 9 over 10.

I have not used a solution CTERA Enterprise File Services Platform before; we were using old-fashioned file servers.

We have not used the disaster recovery option or feature for CTERA Enterprise File Services Platform in this case.

We have assigned a couple of team members to use and deploy CTERA Enterprise File Services Platform tool and be the administrator. In this case, we have not improved other people's activities.

I don't know if we have seen a return on investment with CTERA Enterprise File Services Platform. I would say that the people in the different locations are thinking less about on-premises devices. Everything is going to the cloud.

We analyzed Nasuni.

My advice to others looking into using CTERA Enterprise File Services Platform is that a TAM is needed when you are working on new features or when you have critical topics before they release the infrastructure on your environment.

For me, CTERA Enterprise File Services Platform is 9 over 10, so we are happy with them. I would rate this review an 8.

CTERA Enterprise File Services Platform is used primarily as cloud storage and data retention within the company.

For cloud storage and data retention in our organization using CTERA Enterprise File Services Platform, we have roughly 210 terabytes of data, a lot of that being in the US, across about 72 sites, with everything stored in the US cloud and Azure cloud storage for other international sites, and we utilize it for data redundancy, allowing us to fail back to a different filer if one fails. CTERA Enterprise File Services Platform securely stores everything in the cloud, which lets us spin up a filer quickly to ensure data access or move the shares, and since everything is stored in the cloud, it keeps our data safe through regular backups.

The best features that CTERA Enterprise File Services Platform offers include exceptional data resiliency, as when one of our filers goes down, we've had incidents where users can access their data within 15-20 minutes, minimizing downtime. If something goes down, we cut over some DFS and everything works well. Another feature I appreciate is the built-in ransomware detection, which has been really useful; we've tweaked the settings for our needs, and having alerts for potential threats has been beneficial for our security operations.

The ransomware detection feature is effective as it picks up on the number of files modified in a short period, and while we haven't had ransomware incidents, CTERA Enterprise File Services Platform has alerted us when someone modified a large number of files, blocking potentially harmful actions before any damage occurred, which is reassuring, especially with a user base of about 20,000.

CTERA Enterprise File Services Platform has positively impacted our organization primarily through improved data residency; utilizing Azure cloud storage has been beneficial, allowing us to recover quickly when filers or servers go down across locations, ensuring continuous access to data.

One area for improvement with CTERA Enterprise File Services Platform involves the data metrics, as I think having deeper insights into usage at the folder level would be beneficial; understanding why certain sites use significant data amounts helps manage resources better. While they recently introduced Insights to assist with this, we are still setting up the feature within our government entity, where we require on-prem information.

We started setting it up in 2024, so it has been about two years.

CTERA Enterprise File Services Platform is stable.

Our user experience is pretty good, and no one has voiced any complaints.

My experience with customer support has been excellent, as they consistently respond within a day, often within an hour.

Prior to CTERA Enterprise File Services Platform, we primarily relied on Windows file shares, so I'm not sure I would classify that as a traditional solution.

Deploying CTERA Enterprise File Services Platform within our organization's firewall was super easy, thanks to our networking team who implemented it with minimal fuss, following the clear documentation provided by CTERA Enterprise File Services Platform.

We utilize CTERA Enterprise File Services Platform's RansomProtect, which features honeypot detection and blocking, ultimately freeing up our security staff by reducing the workload on monitoring excessive file usage; while we have not faced full ransomware attacks, it has alerted us during instances of unusually large file modifications.

CTERA Enterprise File Services Platform has helped reduce our total cost of ownership by streamlining our operations; we've eliminated several backup tools, greatly reducing software licensing needs and cutting down our overall footprint, although I don't have precise monetary figures.

Regarding pricing, setup costs, and licensing, I found CTERA Enterprise File Services Platform to have competitive pricing compared to options such as Nasuni and IBM, and we were satisfied with both setup costs and licensing terms.

Before settling on CTERA Enterprise File Services Platform, we evaluated several alternatives including Nasuni, Dell, IBM, and Nutanix.

I would rate CTERA Enterprise File Services Platform a 10 overall, which represents an overall rating of 10 for this product.

I choose a rating of 10 because of the excellent support we receive, from the setup team to our account managers, who respond quickly and effectively, making the service fantastic.

Regarding CTERA Enterprise File Services Platform's AI capabilities, we haven't had too much involvement with them, but we are eager about what Insights can offer, even though we haven't experimented with it extensively yet.

From what we've seen, CTERA Enterprise File Services Platform's Insights demonstrate strong accuracy and reliability, which makes us enthusiastic to transition to utilizing it further, as it leverages AI capabilities to delve deeper into our data.

For others considering CTERA Enterprise File Services Platform, I recommend ensuring to set up zones beforehand, especially if you're a multi-country operation with data residency regulations.