For every project planning, we divide each project into different epics based on the milestones. Then for every epic, we create stories and tasks to complete within a two-week sprint cycle. After the two weeks, we have a review session with the clients to showcase our progress. That's how we are doing it.
Jira Service Management
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super nice
What do you like best about the product?
the ticket management system and the tracking is nice
What do you dislike about the product?
super there are no issues so far i am happy
What problems is the product solving and how is that benefiting you?
It ticketing system
Creates stories and tasks are easier with user-friendly tools
What is our primary use case?
What is most valuable?
The tool is scalable. It is not mainly about administrative efforts, however, as a working user, it is easier to create multiple stories and epics. For every task we are working on, the project manager can see the status once we update the stories mentioned. It helps overall project management to understand what the progress is and if there are any blockers.
What needs improvement?
One thing I would suggest is that before we create an epic, we mention the required stories in its description. Then AI could directly create those stories instead of doing it manually inside the table, so that integration can occur.
For how long have I used the solution?
I have been using it for more than six years.
What do I think about the stability of the solution?
Instability happens sometimes - although not frequently.
What do I think about the scalability of the solution?
The tool is scalable. As a user, it is easier for me to create multiple stories and epics, which aids in scalability.
How was the initial setup?
The company would have a new project assigned to it, and the team can work on it. The only effort required is during project planning. We need to organize the stories and other details, however, instead of using Excel, we can use Jira board to prepare everything.
What's my experience with pricing, setup cost, and licensing?
I have not worked directly on the pricing.
Which other solutions did I evaluate?
What other advice do I have?
It's a good experience. I rate it ten out of ten.
A Extradinoary Ticketing Tool
What do you like best about the product?
Jira Helps It organization with N number of features.Not A high recommonded space , we can implement many automation things, And now a days it help ful to all empolyee to see work details and tickets and get approval easier.
Ver good backend support for the jira users.
A custom dashboards for teams in organization and gives good alerting in slack integration.It helps in use day to day activities in Soc related .We use it in day to day. It is built in cloud environment.
Ver good backend support for the jira users.
A custom dashboards for teams in organization and gives good alerting in slack integration.It helps in use day to day activities in Soc related .We use it in day to day. It is built in cloud environment.
What do you dislike about the product?
No disadvantes as per now i use liked a lot
What problems is the product solving and how is that benefiting you?
It solved the ticket helping for IT team to identify the type of alert .
Jira Service Management is the best
What do you like best about the product?
The interface is straightforward, making it simple for everyone to find what they need without getting lost.
What do you dislike about the product?
Setting up workflows and customizations can be time-consuming and sometimes confusing. sometimes i feel like it require a developer to do that
What problems is the product solving and how is that benefiting you?
It was hard to keep track of service requests, now Jira organizes everything, so we can respond quickly and nothing slips through the cracks.
Jira Service and project management
What do you like best about the product?
Streamlined project management as well as queue management
What do you dislike about the product?
Notification settings on Jira when new tickets are created. Being browser based you manually have to refresh in order to see any changes to the lobby
What problems is the product solving and how is that benefiting you?
Service desk and ITSM split to streamline ticket queries appropriate for support teams as they have been configured
Jira Service Management!
What do you like best about the product?
Once built, it offers so many ways to automate and makes everything flow so much better and alerts all interested parties.
What do you dislike about the product?
When I first started using it, I strugged to optimize it for myself.
What problems is the product solving and how is that benefiting you?
We use it collect any EHS concerns, near-misses, incident etc.
Amazing product solving problems for development team for years
What do you like best about the product?
Jira makes it easier for peoject manager to track project which are cross functional in nature to delivered by multiple teams. It's getting simpler to use day by day. I have been using it from last 8 years every working day.
What do you dislike about the product?
It gets really hard if there are several team managed projects and you will find it really difficult to track progress as the epic doesn't overlap across different projects in jira
What problems is the product solving and how is that benefiting you?
Tracking of cross functional projects. It gets easier to use especially when you large scale of teams in the organization
Very Good Product for project management
What do you like best about the product?
This software is very good for project management. It allow every user to be on the same place for any of the update related to project. It also helps organisation to go for less documentation
What do you dislike about the product?
It helps all of our organisation employee to check the real time update
What problems is the product solving and how is that benefiting you?
It helps user to be on the same place for any of the update related to project. It also enable user to manage his project so easily.
My experience with Jira Service Management during Automation
What do you like best about the product?
Jira Service Management is very user friendly for beginner administrator like me to get hands on.
What do you dislike about the product?
Frankly speaking, I get confused due to too many features which resembles the same.
What problems is the product solving and how is that benefiting you?
Jira Service Management categorise the service types along with auto Sub tasks. Auto sub tasks are created according to the requirement which saves time and easy to monitor.
Jira : A complete tool for project management
What do you like best about the product?
The best thing I like about jira is it's ticket management system. The tickets are so well organised. In proper different stages, to-do, in progress, in review and the different stages created by client/business owner.
What do you dislike about the product?
The thing I dislike, not like so much about jira is ots graph structure for different sprints. I mean yes the velocity charts is nice, quite informative but they could be better.
What problems is the product solving and how is that benefiting you?
Jira helps solve the product and project management methodology. By organising tasks into separate sprints, assigning tickets, and respective graphs for all the sprints. Really helpful for the Scrum master.
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