Jira Service Management
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Jira Our LifeCycle
What do you like best about the product?
I work as scrum team member. we track our lifecycle using Jira.
1) Jira ease up to see the tasks assigned to me for the active sprint using my dashboard.
2) Jira makes my HPFortify onboarding workflow with just a click of a button.
3) We can estimate user points without the use of poker cards in Jira which is very helpful.
4) Using burndown chart we are able to get efficiency chart of the sprint.
5) It helps us to log work in case of higher estimation as planned and add our comments as well.
6) Jira helps me to filter out my board and my open issues as well.
1) Jira ease up to see the tasks assigned to me for the active sprint using my dashboard.
2) Jira makes my HPFortify onboarding workflow with just a click of a button.
3) We can estimate user points without the use of poker cards in Jira which is very helpful.
4) Using burndown chart we are able to get efficiency chart of the sprint.
5) It helps us to log work in case of higher estimation as planned and add our comments as well.
6) Jira helps me to filter out my board and my open issues as well.
What do you dislike about the product?
1) Jira downtime is not notified and it prolongs for a very long time.
2) Deleting of task is the privilege given to admin alone.
3)
2) Deleting of task is the privilege given to admin alone.
3)
What problems is the product solving and how is that benefiting you?
1)We are able to contact SECO team on HPFortify onboarding workflow for which we receive an immediate response through mail and track our status.
2)Daily tracking of tickets if any issue raised.
3)Daily logging of efforts is helping us to track on the estimations we had planned initially is met or exceeded.
2)Daily tracking of tickets if any issue raised.
3)Daily logging of efforts is helping us to track on the estimations we had planned initially is met or exceeded.
Recommendations to others considering the product:
Jira helps you to get a track of your work and you can also track your efficiency. You can plan your work accordingly using Jira software. We can also spill over our tasks to new sprints when incomplete which is also helpful.
Powerful, Flexible and Ergonomic Collaboration Tool
What do you like best about the product?
- Intuitive User Interface
- Full range of relevant attributes
- Customizable for every team
- Dashboards are available to customize tracking of projects and items
- Full range of relevant attributes
- Customizable for every team
- Dashboards are available to customize tracking of projects and items
What do you dislike about the product?
The search functionality is not as precise as I would like.
What problems is the product solving and how is that benefiting you?
- Managing CPQ Releases
- Tracking bugs
- Organizing and Planning future projects
- Assigning items to individual team members
- Tracking bugs
- Organizing and Planning future projects
- Assigning items to individual team members
Database Analyst
What do you like best about the product?
JIRA is simplified and can be extensively be used to track activities on projects in a detailed and systematic manner
What do you dislike about the product?
I dislike the user interface of the software
What problems is the product solving and how is that benefiting you?
Sometimes the software seems to get stuck and does'nt get opened
Write a JIRA ticket
What do you like best about the product?
keeps comments and responses and timelines for resolving issues organized
What do you dislike about the product?
no verifiable dislikes, I havent had any issues or complaints
What problems is the product solving and how is that benefiting you?
working through a variety of IT issues from simle to complex. No issue gets forgotten
Jira The Perfect Tool For Smooth Management of an Agile Project
What do you like best about the product?
It is mostly used as issue tracker now a days it mostly used in agile project to track the status of of each and every activities in a project.It is having good user interactive with lot of functionality which is very easy to use.Here you can create a task and estimate the time for the task also you can create sub-task under that task and assign to respective people and easily track the progress.Lot of plugins systems are there some of are free and some of are paid which will add extra value to the toll. You can track the velocity of the team by seeing BurnDown chart and you can use Jira for release management as well.
What do you dislike about the product?
It is very complicated to configure all the things. Some of action like delete a sub-task only those can do who have admin access. Spamming office mail for each and every action i don't feel it's useful.Sometime its create some issue like we can't track the work properly and they take a lot time to resolve it.Customer support need to be improve.Auto sing out feature after some time interval which i personally don't like.
What problems is the product solving and how is that benefiting you?
As we are working in a agile project we are using Jira to manage all task as user stories , we used to estimate the user stories and assign to respective person and we can track the progress and estimate the end time.We check velocity of team and how smoothly its going on.
Recommendations to others considering the product:
Those all are working in a agile project Jira is best tool for track all the activities and run the project smoothly .you can easily estimate the time for release and you can deliver in time.
Best track
What do you like best about the product?
great tracking tool with resource planing
What do you dislike about the product?
Not good work in mobile devices outside of corporate network
What problems is the product solving and how is that benefiting you?
Project and task tracking log works
Jira is great for developers
What do you like best about the product?
I like the ability to track tickets in Jira, code branches in jira and defects.
What do you dislike about the product?
It is not a great tools for BA's and QA's. The search functionality is limited and does not work well with employees that have left the company. It is also bad that when a ticket has been removed it still shows up on your queue
What problems is the product solving and how is that benefiting you?
As a Business Analyst, I have to write my Business Requirements in terms of User stories and do QA and UAT testing.
Recommendations to others considering the product:
You need the ability to search for tickets using an Inactive user. When people leave, it is too difficult to find their tickets as they are no longer a user listed in the drop down.
Great tool for tracking progress
What do you like best about the product?
Allows global teams to work and track projects and tasks
Ability to reference other users and paste pictures in comments
Ability to reference other users and paste pictures in comments
What do you dislike about the product?
Creating dashboards is not very straightforward
What problems is the product solving and how is that benefiting you?
Task sponsor and management can easily keep track of large linked projects and discuss any issues using the comments section.
JIRA is the best Service desk an d project management suit
What do you like best about the product?
Its flexibility to suit a lot of requirements and businesses and workflows. Its simple easy to use and benefits it provides for status tracking and completion of tasks even inter-team communication and delegation are possible using JIRA.
We often use this to call out various dependencies between different teams
We often use this to call out various dependencies between different teams
What do you dislike about the product?
It can get a little intimidating for the first time user, I think mainly for those who have tracked things on excel sheets before.
What problems is the product solving and how is that benefiting you?
We are doing inter team dependency management and tracking
Task management and delegation
Tracking of various tasks and their status
Expected delivery times and doing release planning
Task management and delegation
Tracking of various tasks and their status
Expected delivery times and doing release planning
Recommendations to others considering the product:
Highly recommended. Do not get put of by initial pain of using a complex tool.
JIRA
What do you like best about the product?
We use Jira to track tickets and release in a Sprint process
What do you dislike about the product?
Nothing major and Not much that i dislike about Jira.
What problems is the product solving and how is that benefiting you?
Sprint process
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