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908 reviews
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External reviews are not included in the AWS star rating for the product.


    Sunny G.

Jira is very malleable

  • September 05, 2017
  • Review provided by G2

What do you like best about the product?
The ability to mold the service desk to your own specifications, and the report system.
What do you dislike about the product?
The customer service was a bit sub par when I used it
What problems is the product solving and how is that benefiting you?
The revamp the internal IT system, and create a reporting system for the entire organization
Recommendations to others considering the product:
Invest in PRTG


    Computer Software

Jira Review

  • September 05, 2017
  • Review provided by G2

What do you like best about the product?
I like the ability to track project statuses from inception to completion. Jira does a good job of allowing custom work flows to meet your specific need.
What do you dislike about the product?
Sometimes Jira can be a lot to manage. There is probably some integration functionality that I'm not taking full advantage of that would help.
What problems is the product solving and how is that benefiting you?
I work on a business intelligence team and use Jira to coordinate project processes. This has helped keep everyone, both on our team and external team members that are collaborating with us, stay on the same page.


    Ipshita A.

Jira - One stop for all your Agile Practices

  • August 31, 2017
  • Review provided by G2

What do you like best about the product?
The best part about Jira is that it lets you access the same issue/story different in ways for example the board, the backlog or your user profile. It not only defines the tasks under the current sprint but also lets you see the current sprint tasks as as drop down as per your name.

Also, I like how it lets you define the estimates for a particular sub task. We can easily log work as per those hours and put in a comment.

The overall user interface is pretty intuitive, with numerous options.
What do you dislike about the product?
The downtime that we face due to maintenance due to which the daily tracking and managing gets delayed.
What problems is the product solving and how is that benefiting you?
In our project we are using Jira for overall project tracking based on issues. We add all our issues to the backlog and pick it up from here to add it to the current sprint.
We also use it to request and track the on-boarding details for reports like HP Fortify and SONAR.
Recommendations to others considering the product:
Go for it! You won't regret using it.
Best tool for managing your Agile workflow.


    swetha m.

Jira Our LifeCycle

  • August 31, 2017
  • Review provided by G2

What do you like best about the product?
I work as scrum team member. we track our lifecycle using Jira.
1) Jira ease up to see the tasks assigned to me for the active sprint using my dashboard.
2) Jira makes my HPFortify onboarding workflow with just a click of a button.
3) We can estimate user points without the use of poker cards in Jira which is very helpful.
4) Using burndown chart we are able to get efficiency chart of the sprint.
5) It helps us to log work in case of higher estimation as planned and add our comments as well.
6) Jira helps me to filter out my board and my open issues as well.
What do you dislike about the product?
1) Jira downtime is not notified and it prolongs for a very long time.
2) Deleting of task is the privilege given to admin alone.
3)
What problems is the product solving and how is that benefiting you?
1)We are able to contact SECO team on HPFortify onboarding workflow for which we receive an immediate response through mail and track our status.
2)Daily tracking of tickets if any issue raised.
3)Daily logging of efforts is helping us to track on the estimations we had planned initially is met or exceeded.

Recommendations to others considering the product:
Jira helps you to get a track of your work and you can also track your efficiency. You can plan your work accordingly using Jira software. We can also spill over our tasks to new sprints when incomplete which is also helpful.


    Nikhila D.

One place for all your tasks

  • August 30, 2017
  • Review provided by G2

What do you like best about the product?
1. The way the jobs are organised
2. Easy to use and a friendly interface
3. Adding of sub tasks and easy to change any information given
4, the best way to track whats going on within a team and the progress for the tasks
5. The chart representation is one best way we cans how the progress of the team
6. Track the amount of time spent by us using this application
What do you dislike about the product?
1. maintenance which comes up frequently does not let us log our efforts
2. When the board is updated by many people at a time, its not refreshed automtically
What problems is the product solving and how is that benefiting you?
1. The user stories are added and the progress is maintained in jira
2. The hours logged by a person is tracked based on the data present in jira
3. The charts are made use of to see the progress
Recommendations to others considering the product:
Yes absolutely


    Felix M.

Powerful, Flexible and Ergonomic Collaboration Tool

  • August 30, 2017
  • Review provided by G2

What do you like best about the product?
- Intuitive User Interface
- Full range of relevant attributes
- Customizable for every team
- Dashboards are available to customize tracking of projects and items
What do you dislike about the product?
The search functionality is not as precise as I would like.
What problems is the product solving and how is that benefiting you?
- Managing CPQ Releases
- Tracking bugs
- Organizing and Planning future projects
- Assigning items to individual team members


    Financial Services

Database Analyst

  • August 30, 2017
  • Review provided by G2

What do you like best about the product?
Jira is simplified and can be extensively to keep track of all the activities in the project.
What do you dislike about the product?
The user interface of Jura seems to be very dull
What problems is the product solving and how is that benefiting you?
Tracking and managing activities


    Kamna J.

Database Analyst

  • August 30, 2017
  • Review provided by G2

What do you like best about the product?
JIRA is simplified and can be extensively be used to track activities on projects in a detailed and systematic manner
What do you dislike about the product?
I dislike the user interface of the software
What problems is the product solving and how is that benefiting you?
Sometimes the software seems to get stuck and does'nt get opened


    Sanket M.

JIRA needs an overhaul

  • August 29, 2017
  • Review provided by G2

What do you like best about the product?
The flexibility with labels and folders
What do you dislike about the product?
Lack of predefined templates and ease of navigation
What problems is the product solving and how is that benefiting you?
Trouble ticketing , quality assurance , operational


    Marketing and Advertising

Write a JIRA ticket

  • August 29, 2017
  • Review provided by G2

What do you like best about the product?
keeps comments and responses and timelines for resolving issues organized
What do you dislike about the product?
no verifiable dislikes, I havent had any issues or complaints
What problems is the product solving and how is that benefiting you?
working through a variety of IT issues from simle to complex. No issue gets forgotten